Maesycoed Road, Pontypridd CF37 1JG
Pontypridd Nursing Home is skilled in providing mental health-related care provision, offering personalised support for adults with dementia and also for those with a learning disability.
Comfort Care Homes are known for maintaining facilities that support the personal freedoms of residents, while being welcoming places to visit, clean, hygienic and secure.
Employees are well supported with training programmes, with the provider keen to invest in talent in order to guarantee the quality of provision over the long term.
Group: Comfort Care Homes
Person in charge: Gaynor Davies (Manager)
Local Authority / Social Services: Rhondda Cynon Taff County Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 58 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Hearing Impairment • Visual Impairment
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 56
Shared Rooms: 1
Rooms with ensuite WC: 22
Weekly Charges Guide: Personal Care Single £650 – £750 , Personal Care Shared (per person) £650 – £700 (These prices are only a guideline, please contact Pontypridd Nursing Home to find out the exact price for your requirements.) Nursing Care Single £650 – £750 , Nursing Care Shared (per person) £650 – £750 (These prices are only a guideline, please contact Pontypridd Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care and Social Services Inspectorate Wales* Report on Pontypridd Nursing Home: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Pontypridd Nursing Home has a Review Score of 2.8 (2.750)
The Review Score of 2.8 (maximum of 10) for Pontypridd Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 2.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Pontypridd Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 2.75 for Pontypridd Nursing Home is calculated as follows: ( (1 Excellents x 5) + (6 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 12 Ratings = 2.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Pontypridd Nursing Home is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 0 Reviews ÷ 11.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Susan C (Daughter of Resident) on Thursday 10 August 2017. Relates to September 2016.
Our father was a resident for 7 weeks until 26.7.16. Prior to his entry, a detailed care plan was prepared and we were assured his needs would be addressed.
He needed a plate guard, spoon and food cut up at meal times, also a mug with a suitable handle which we provided. When our visits coincided with meal times we were dismayed to find no plate guard, no food cut up and a knife and fork (which was of no use). We always had to ask staff to rectify this. Also instead of the mugs (which had his name on), he would be given a cup he could not hold.
There were other issues with his personal care including on one occasion his hearing aid not put in.
He did not have Dementia but needed communication to be very specific and time to respond to questions. After 6 weeks and numerous complaints to staff, it was still not being done. We felt his care plan was not being implemented and staff seemed unaware of his basic needs. We felt these issues would never be resolved and decided he would not stay.
How likely would you be to recommend Pontypridd Nursing Home? Extremely Unlikely
Overall Standard: Poor
Care / Support: Poor
Treated with Dignity: Satisfactory
Food & Drink: Satisfactory
Safety / Security: Satisfactory
Value for Money: Poor
There are currently no awards/recognitions posted yet for Pontypridd Nursing Home
There are currently no Care Home Idol entrants who have performed at Pontypridd Nursing Home