Deeside Care Home

Cults Avenue, Aberdeen AB15 9RZ
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9.9 110 Reviews
  • Deeside Care Home, Aberdeen
Deeside Care Home has undergone extensive refurbishment to create a high-quality, luxurious home.

Residents receive the highest quality care from a team of qualified and dedicated staff, in a spacious setting built over three floors.

The home offers a range of services, resident outings and attractive surroundings where residents can enjoy relaxing in the comfortable lounge areas, a sizeable dining room, as well as the tranquil garden areas.

Deeside Care Home is a serene and welcoming environment in which all modern comforts are provided.
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Care Provided by Deeside Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £1850
  • Self-Funded Residential Dementia Care: £1700 – £1850
  • Self-Funded Nursing Care: £1700 – £1850
  • Self-Funded Nursing Dementia Care: £1700 – £1850
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Nursing Dementia Care: from £1700

Fees may vary dependant on room type, please get in touch to find out more.

These prices are only a guideline, please contact Deeside Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Gayle Duthie (Manager)

Local Authority / Social Services

Admission Criteria

  • Private referrals
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 3

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • The home encourage visitors to come to see loved ones. "Open with Care" approach, no need to pre-book visits.

Parking

  • Parking available on site

Deeside Care Home Reviews (110)

9.9

Deeside Care Home has a Review Score of 9.9 (9.920) out of 10, based on 15 reviews in the last 2 years.
Over all time Deeside Care Home has 110 reviews.

Overall Experience
  • 90
  • 17
  • 3
  • 0
  • 0
Date Published
  • 110
  • 7
  • 9
  • 15
  • 95
Reviewer Connection to Deeside Care Home
  • 43
  • 17
  • 11
  • 6
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 110, showing 1-20
Review from Pauline S (Daughter of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was at Deeside Care Home for 16 months. During this time she was looked after so well. She went to the dining room for meals & went to activities. Her room was beautiful. Sadly my mum passed away 6th August the staff couldnt have done more for us if they tried. If we weren't there a staff member
sat with her. The carers are angels. Thank you so much for all you did for my mum & for her family.
Reply from Gayle Duthie, Home Manager at Deeside Care Home

Many thanks for providing Deeside with such a lovely , heart felt review . Your Mum was a privilege to care for and I am delighted that the care she received by the staff reflects our stands of quality and care . I will ensure I share your review with all of the staff who appreciate the time you have taken to provide us with such valuable feedback .With Kind Regards

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Review from Adrienne P (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Deeside care home for 3 months and the service we received was excellent throughout that time. The manager and assistant manager went out of their way to help us and make sure the admission to the home went as smoothly as possible. My mother was well looked after while she was there
and the staff allowed her to stay in her room for meals as that's what she preferred to do. She loved the home bakes they served every morning and evening. She started eating cooked meals again which she had stopped doing at home.


Sadly my mum passed away in July and once again the care home handled that so sensitively allowing us to be with mum in her room in her own n private space for the last few days of her life. At that point they cared for us as well as mum and it made such a difference at that difficult time.

Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Dear Adrienne,Thank you so much for the lovely words of appreciation. We truly miss your mum, she was a lovely lady. I will ensure that your feedback is passed on to the team. With kind regards

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Review from Gail W (Daughter of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had kept my mother in her own home for as long as possible but in the last few months she needed more care. The staff at Deeside were fantastic. They visited Mum before she moved in, let us arrange her room so that it felt like her home and even hung some of her family photos. They supported us during
the transition and even arranged a family meal for us to join Mum in their fine dining suite.
Mum was so well cared for and as a family we were always made welcome. We could pop in at anytime to see her.
During Mum's final few days we were able to stay with her 24 hours a day. The staff were amazing caring not just for Mum but for the family too. They were professional, respectful and compassionate.
I would thoroughly recommend Deeside Care Home.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Dear Gail,On behalf of all the team, thank you for such a positive review and for sharing your experience with us. It is indeed a difficult decision when a loved one moves into a care home and our team are here to support every step of the way. Thank you for taking the time to share your views and I look forward to sharing your feedback with the team.With kind regards

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Review from Isla F (Granddaughter of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Deeside was my Gran's home for the last few months of her life. The care she received was exemplary and the carers are a credit to Deeside. As a family we were always welcome. Whether it was middle of the day or later in the evening. We were taken care of too, there was always a cup of tea or juice
offered!! As the time came for my Gran passing away, we were and she was cared for exceptionally well and, in terms of palliative care, I recommend 100%. Nothing was too much trouble, they accommodated for me to stay over night when we knew she was nearing the end and, that meant an awful lot. Her passing was peaceful and the care couldn't have been better.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

We are delighted with the lovely feedback given. We will continue to do our best to provide warm and kind care to Deeside residents and relatives. We will pass the lovely words to the team. Kind regards

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Review from W D (Wife of Resident) assisted by family/friend published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my husband has received has been of the highest standard. With regards to staff they have been outstanding both in support and understanding. I would recommend Deeside Care home to others with no hesitation.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

We are delighted with the lovely feedback given. We will continue to do our best to provide warm and kind care to your husband. We will pass the lovely words to the team. Kind regards,

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Review from P C (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has moved into Deeside she has improved greatly, her confident and general demeanour is amazing. She has the choice of daily activities and outings which she didn't have before. Deeside has created a cosy family environment with caring and dedicated staff. It gives us as a family great
peace of mind knowing she is in a safe and caring environment.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Thank you so much for the lovely review, it is our pleasure supporting your Mum. We are very pleased that she settled well and enjoying time in Deeside Care Home, and you as a family are pleased with the level of care and support provided. With regards

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Review from Joanna H (Daughter of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother joined Deeside as a new full time resident in November 24. Everything was new to her as she'd not been on an earlier respite visit. The staff were so welcoming and encouraging to mum and have continued to be so (for all of us). After three months my mother has settled in so very well. She
is happy and is in many ways healthier and is very comfortable and 'at home'. Preparing and making that huge move into a 'home' has been so very stressful. But I have to say Deeside has been wonderful.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Thank you so much for taking the time to complete a review, and we are delighted that your Mum is settling well in her new home. We work hard to create a warm and inviting, homely setting for all our lovely residents and families, and we are delighted that this has been your experience from the outset and thereafter. With regards Home Manager

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Review from G G (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad entered Deeside Care home in December 24. He was given a warm welcome by all the staff and our interactions with staff extremely positive.
We felt as a family that dad would be cared for and kept safe.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Thank you for taking time to review Deeside Care Home.Your opinion about the service is greatly appreciated and will allow us to improve level of care and support we provide. With kind regards.

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Review from Elaine W (Daughter of Resident) published on 17 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mother has been a resident of Deeside Care Home since February of this year. We have been extremely pleased with the care and attention she has been given. Special meant to the nurse on the 2nd floor. The home itself is well maintained and a very welcoming environment for visitors.
Reply from Kayleigh Chisholm, Deputy Manager at Deeside Care Home

Thank you so much for your lovely and positive review of Deeside care home. It is our pleasure to look after your Mum. I will share this lovely feedback with the staff on the second floor.

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Review from L S (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum's experience at Deeside was excellent overall. Both my mum and the family were cared for and supported well during her time there. The nursing care was outstanding and so efficient at all stages of her residency. All the staff including care, cleaning, kitchen and administrative staff were interested
and reactive to any concerns or questions. Many staff who were not in a formal care position demonstrated genuine care and respect for my mum. The management of the home is highly efficient and deals with all issues raised promptly and with understanding.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Thank you for your generous review and feedback. All feedback is positive for us and can help us shape resident comfort. I will share this review with the staff.

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Review from Allison P (Daughter of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm so glad I chose Deeside Care Home for my parents!
I feel the care offered is second to none, and I'm totally confident my Mum and Dad are in safe, expert hands, with the kindest carers, nursing staff, admin team and managers.
From the warmest welcome at reception and the homely atmosphere,
all staff strive to help residents live to their full potential, and participate in the life of the home. The wonderful activities coordinators plan programmes of events which are inclusive for all, ensuring every day is fulfilling.
The home is kept immaculate by housekeeping and maintenance staff, and my parent's nutrition has vastly improved thanks to the delicious meals.
All staff go above and beyond for the residents and their families.
This ethos is fostered by the wonderful manager, who takes the time to get to know and understand every resident, their family and friends and who ensures the home is run to an exceptionally high standard.
My parents are very happy and settled there - thank you.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Thank you for taking time and reviewing Deeside Care Home - your feedback is greatly appreciated by all team and will help us to improve care and support we provide in Deeside. I am glad you are pleased with the choice of care provider and to hear that your parents are settled well. With kind regards Home Manager.

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Review from Rhonda P (Daughter of Resident) published on 6 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm and friendly atmosphere as soon as you walk in the front door.
Nothing is too much trouble.
Activities that are organised are well thought out, well organised and inclusive to all.
Communication is excellent.
Very, very clean - never any smells.
Staff very friendly.
Always a member of staff
present subtly in the background.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Thank you for taking time and reviewing Deeside Care Home.
Your feedback is greatly appreciated.
With regards,
Home Manager

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Review from A P (Next of Kin) published on 28 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Professional service, good atmosphere. Good staff. Very professional approach to residents. Well-qualified staff. A pragmatic manager synchronizes everything together. I’m sure is best care home in Aberdeen.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

We appreciate your review and we are glad that you did have a positive experience with care and support in Deeside Care Home.
With regards.

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Review from Lesley H (Daughter of Resident) published on 27 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent 3 years at Deeside. During this time she was very well cared for and always safe. Good communication from the care team on any issues - for example, any small falls, health concerns etc. She had access to different activities, although, as her dementia moved towards the final stages this became
difficult for her. During her final weeks, she was treated with kindness and dignity. Staff ensured that someone was with her holding her hand right to the very end (This meant a lot to us as we were unable to be with her at the end). Management and nursing staff are always approachable and helpful. Care team as a whole work with kindness and consideration for the residents. I have no hesitation in recommending Deeside.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Thank you for taking time and reviewing Deeside Care Home, your views will help us to improve the quality of care and support we provide.
With regards,
Anna Hoffmann
Home Manager

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Review from Jim T (Son of Resident) published on 21 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We looked at a number of care homes around the Aberdeen area and opted for Deeside Care Home. Absolutely no regrets with this decision. A very modern, homely, comfortable feel about this place that we didn't get with the other homes we visited. The staff at Deeside Care Home are a credit to their profession.
For the time my dad resided at the home the staff were brilliant with him, even when there were times when he probably tried the patience of a saint. I sadly can't rate the activities there as my dad was never well enough to take part in any, but if they were anything like the rest of the home then I'm sure they would be first class. I have no problem highly recommending Deeside Care Home and its staff to anyone.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Dear relative, thank you for taking time and reviewing Deeside Care Home - we aim to provide the highest quality care and support to our residents and your views and suggestions are welcomed. We are glad that your experience with Deeside Care Home was positive and thank you for recommending us.

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Review from Catriona S (Niece of Resident) published on 14 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt's experience in Deeside Care Home was very good. She was unable to go to the dining room or join in activities, due to frailty and mobility issues, however the staff tried very hard to involve her. The care was very good, medication was prompt and she enjoyed the food. The manager is excellent
with residents and relatives. Overall, a safe and secure environment with respectful and compassionate care.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Thank you for taking your time and reviewing Deeside Care Home, your views and feedback will allow us to improve quality of care and support we provide for our residents.
It was a pleasure to take care of your aunt and I am glad that she experienced respectful and compassionate care. With kind regards, Home Manager.

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Review from A I (Son of Resident) published on 8 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After being diagnosed with terminal cancer, my father wanted to spend his final days in care so he could take the burden off us.
Deeside was able to accommodate my dad despite his advanced condition at short notice and was exceptional throughout.
Whilst, he was only at Deeside for 8 days before
passing away, we felt comfort knowing he was being cared for in his final days.
I would like to thank the manager and the Deeside team for all their care and compassion, it was much appreciated at a challenging time.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Thank you so much for taking the time to review Deeside Care Home. Although for a short period of time, it was a pleasure to look after your Dad and I am glad to hear that you and your family are happy with the level of care provided in Deeside. Our aim is to constantly improve the service we provide and your views will help us to do so.

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Review from S M (Mother of Resident) published on 24 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has settled well at Deeside and enjoying the activities on offer. He is making a good recovery.
after a long spell in hospital. We are so happy with the progress he is making. Our grateful thanks to all staff in all departments.
Reply from Susan Macdonald, Regional Support Manager at Deeside Care Home

Thank you for your review. I had the privilege of meeting your son on a recent visit to Deeside Care Home and I am pleased you are happy with the care and support at Deeside Care Home.

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Review from S G (Niece of Resident) published on 19 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Deeside Care Home whilst looking at care home possibilities for my uncle, who was in the hospital at that time. From the moment I met the manager, I could not have had a better experience. The management team were friendly and welcoming and made the transition from the hospital seamless. The
staff have gone over and above to really help my uncle settle. This has been no easy task given he had lived independently until recently. Communication, as well as care, have both been excellent. My uncle is much more settled now, and I am very happy with Deeside Care Home. The facilities are lovely, and my uncle also enjoys the super meals. I am hoping that comes a time, he will join in with activities as I see a varied programme provided by hard-working activity coordinators. Thank you to everyone.
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Thank you for the kind comments and for taking the time to write them. I will share the comments with the Deeside Care Home staff. We are glad that your uncle settled well.

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Review from Andrew H (Son of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad had terminal cancer and was no longer able to stay at home due to coming to the end of his life and needing palliative care.
I wasn’t initially sure about this, as I wanted Dad to stay at home and die.
But after just one day at Deeside, I knew the right decision had been made!
The staff and
environment at Deeside are second to none!
Dad spent a total of two and a half weeks at Deeside, being looked after by the fantastic and knowledgeable staff, leaving us as family members to spend quality time with our loved one without the worry of ‘caring for him’!
We instead were able to share memories and stories.
This wouldn’t have been possible without the confidence we had in the Deeside Care Home! We as a family couldn’t thank them or recommend them enough!
Reply from Anna Hoffmann, Home Manager at Deeside Care Home

Thank you for taking the time to review Deeside Care Home.
It was our pleasure to take care of your Dad who was a true gentleman and a great person to be around.
I am glad we were able to support your dad in his last days and give you the opportunity to create long-lasting memories of time spent with Dad.

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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Deeside Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.920 for Deeside Care Home is calculated as follows: ( (164 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 176 Ratings = 4.92
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Deeside Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

6 Bed Vacancies

Posted: 15 Sep 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.

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Awards / Recognitions (1)

Meet the Team (6)

Gayle

Gayle Duthie

Job Title: Home Manager Joined: 2025

Gayle is our Home Manager at Deeside Care Home. She has an abundance of experience in care settings and is responsible for managing the team in delivering care to our residents.

Sheeba

Sheeba Jose

Job Title: RGN Joined: 2012

My name is Sheeba and I am one of the RGN's at Deeside Care Home. I have worked here since 2012.

FRAN

FRAN HUTCHEON

Job Title: RGN Joined: 2015

Hello, my name is Fran and I started work at Deeside Care Home in 2015. I am a nurse and enjoy my work everyday.

LESLEY

LESLEY FINDLAY

Job Title: Administrator Joined: 2014

Hello, my name is Lesley.


I have been the home's administrator for the past 6 and a half years and I enjoy all aspects of my role as no two days are the same.


As one of the first points of contact, I am happy to give you a warm welcome whether by phone, email or in person.

STEVE

STEVE KENDALL

Job Title: Head chef Joined: 2020

Hi, my name is Steve and I am the head chef at Deeside Care Home. I have a varied background in catering, having worked in the Army, for the NHS and in care homes. I have been employed at Deeside since January 2020.
Everyday can be different and I enjoy catering for the varied tastes, cultures and religions of our residents.
We offer varied, nutritional, balanced, tasty meals and plenty of freshly made home bakes.

Lisa

Lisa Brown

Job Title: Hairdresser Joined: 2021

Hi, my name is Lisa and I am the hairdresser at Deeside Care Home. I have been working as a hairdresser since I trained, after leaving school.

Frequently Asked Questions about Deeside Care Home

What types of Care is Deeside Care Home registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Deeside Care Home have?

There are 68 Single Rooms.

What are the Facilities & Services at Deeside Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Deeside Care Home to the centre of Aberdeen?

3.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Deeside Care Home to verify any information. View our terms and conditions. Deeside Care Home has an Enhanced Service - more info.