Deeside Care Home

The level of care my mum has received these past five years has been absolutely first class. I believe these standards could not be bettered. Both management and staff are kind, caring and dedicated to the care and safety of the residents.

I have visited once a week for about one hour for the past 4 years and what I have seen is my friend well cared for by friendly, helpful staff in a pleasant, clean setting.

I am extremely impressed by Deeside Care Home. Not only are the facilities excellent but the staff are marvellous and very attentive. The manager makes all the arrangements very easy. If I lived in Aberdeen I would definitely want to stay there when the time came. I have no hesitation in recommending this care home.

My husband has now been in Deeside Care Home for four years now. I can't say how thankful I am to the management and carers for the excellent quality of care given to him by a very dedicated staff and is always treated with dignity and respect. Nothing is too much bother and the chef is always willing to cater for all needs. All staff are very supportive and friendly.

My aunt settled in well after her transfer from another home. Not the easiest of characters but the staff handle her extremely well. The manager runs a tight ship but is friendly and helpful - a great asset to the home. There is plenty of opportunities for outings and other activities, although perhaps a little more training for the activities coordinator would not go amiss, although I am aware of the difficulty of retaining/recruiting staff in this area. Overall an excellent home.

A very modern approach to looking after the elderly. Lovely communal areas, spacious and welcoming. Individual rooms with excellent facilities, cinema, hair and beauty salon and lovely coffee area to entertain/meet with family and friends. The care is excellent, all staff are friendly and professional!

My brother-in-law has been in the Deeside home for some 4 years and the standard of care from manager to carer to catering/cleaning staff is excellent. They can not do enough for you with cups of tea etc. The standard of catering os of hotel standard. I only hope if something happens to me, there is a place like this for me.

My relative is very settled in a nice, calm, clean and well-equipped environment. The bedroom she is now occupying is much better since it has its own shower room. Staff are extremely pleasant and caring individuals who look after my relative in a professional manner. My relative is settled and very well cared for - she seems happy.

Deeside Care Home is a lovely environment. The staff genuinely care for the people who stay at the home. On the rare occasion I need to chat to the management any enquiry is dealt with in an excellent manner. I wouldn't hesitate to recommend the home to anyone.

Recently my grandpa went through a period of ill health and the nursing care was exceptional. All the staff were very attentive and made sure my grandpa and his family were well cared for during a very hard time. Day to day living in Deeside is very good. All needs are met.

We were very pleased with my sister's review and seems to have settled in well.

When walking through the reception from the security door, you are greeted with a warm welcome. There is an area for singing in and out which is good as they are keeping track on who is coming in and out. The care my dad received is excellent, the staff are so caring and patient with him. My dad is so much happier now that he is provided with proper care. The accommodation is excellent and the food is really good too, as I have tried the food myself.

My father (94) has lived in Deeside Care Home for 3 and a half years. He has dementia and is becoming frail. The environment is calm, organised and happy. The staff are all very caring and provide excellent care. The décor is very pleasing. I have peace of mind because I know he is clean, well cared for and safe.

My husband has been a resident of Deeside Care Home for over a year and I have found the home has a very high quality of care.
The staff are friendly and respectful.
They are not only very caring of the residents but also of the relatives.
A low turnover of staff shows a happy environment and good management.

The care home is very nice.
The management team are excellent and very helpful.
The staff are very friendly, very helpful and take excellent care of my father and other residents.
I wouldn't move my father to any other care home for he seems very happy where he is.

Everything is hygienic, comfortable, shining, well mannered and friendly.

The care home was the best but hardest thing I had to do, but for my dad's health and safety, it was the right thing to do. The staff here could not be better.

My mother has been a resident at the care home for over 2 years and she has settled in very well. The care staff are all very friendly and attentive to the resident's needs, My mum's care plan is reviewed every six months and I have an input into the review and can make suggestions regarding her care.
The care home has been recently renovated and all areas are lovely, including her room and the home is always spotlessly clean.

The staff at the care home are very helpful and look after the residents brilliantly. I could not have found anywhere better for my wife to stay.

My mother and father have been very happy in Deeside Care Home. They are well looked after, showered daily and clothes changed daily too.
Food is varied and nutritious. Mum and dad enjoy it.
There are lots of activities going on which mum enjoys immensely. Cinema and hair salon are huge hits.

During the few months my mother was a resident in Deeside she was treated with kindness, respect and dignity and soon began to look upon it as her own home. The friendly staff knew her well and were particularly keen to ensure she was happy and comfortable in the final stages of her life. My family and I always felt very welcome and the approachable staff greeted us with a smile and the offer of a cup of tea and biscuits.

The staff at the home made the transition for my father as easy as possible, recognising that he wasn't always happy to be there at first. When I go to the home I notice that all the staff know Dad by name and they know about his family and situation. They know what he likes to do, his routines and even how he likes his tea. The home has a lovely routine of day trips and special events and Dad especially likes the church services that come to the home each week. The home has good connections with medical services and responds quickly if there is a problem. I live abroad and the home keeps me posted on how things are going. They will also print out an email or set up a Skype call for me. The staff are always friendly and warm. When I visit the home I have a meeting with the head carer to go over Dad's care plan and discuss any special needs that he has. He is extremely well cared for and really feels at home now and I am very glad of that.

My wife was in this home for more than six years and during all that time I found it extremely well run and providing excellent care to all residents. The staff are excellent and friendly making relatives welcome at all times and providing all support in difficult situations. The management and staff are very professional and caring and take a personal interest in the relatives well-being. Good quality of food and high standards of cleaning ensure a pleasant and happy environment
Could not find any points to criticise in all the six years. An excellent and well-run home.