Pitmurchie Care Home Ltd, Banchory, Aberdeenshire
Pitmurchie Care Home Ltd, Banchory, Aberdeenshire
Pitmurchie Care Home Ltd, Banchory, Aberdeenshire

Pitmurchie Care Home Ltd can be found just outside the village of Torphins, set in stunning scenery, twenty miles from Aberdeen. Pitmurchie House offers personalised nursing and residential care, both long-term and respite, to 30 residents from across Aberdeenshire, including those with physical impairment.

Group: Advinia Healthcare Ltd

Person in charge: Lorraine Dray (Manager)

Local Authority / Social Services: Aberdeenshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment • Parkinson's Disease

Admission Information: Ages 60+.

Single Rooms: 34

Shared Rooms: 0

Rooms with ensuite WC: 24

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Pitmurchie Care Home Ltd: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Pitmurchie Care Home Ltd has a Review Score of 9.3 (9.318)

The Review Score of 9.3 (maximum of 10) for Pitmurchie Care Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Pitmurchie Care Home Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.583 for Pitmurchie Care Home Ltd is calculated as follows: ( (68 Excellents x 5) + (35 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 108 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.735 Points relating to the number of positive Reviews for Pitmurchie Care Home Ltd is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 5 Reviews ÷ 6.8 Target = 0.735

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Pitmurchie Care Home Ltd?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Pitmurchie Care Home Ltd

  • Daughter of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Mother of Resident/Service User
    1
  • Power of Attorney/Solicitor of Resident/Service User
    1
  • more

A good caring establishment which offers first class facilities to residents. Staff are particularly helpful.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very good all over.

How likely would you be to recommend Pitmurchie Care Home Ltd? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

My son is very well cared for, kept clean and tidy. Staff sometimes are very difficult to understand but very welcoming and polite.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff and management at Pitmurchoie are extremely caring. They are so helpful and welcoming. I am impressed with the training in dementia care and have observed them using that knowledge in the care of my mother. The refurbishment of the home is great. It is looking bright and homely. I am very excited for the dementia garden as my mother loves to be out. The manager has been extremely helpful with any requests we have as a family. I am confident in the quality of care my mother is receiving at Pitmurchie which is very important to me. Thank you.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

We drove to Pitmurchie House to visit a friend. We appreciated that there was a road sign indicating where to turn. Driveway leading to house is also well marked. Parked and were let inside by 1 of the staff. Sorry that we did not get names of all lovely staff. Our friend looked well and seemed pleased with his room. Staff had obviously helped him by hanging pictures etc. We liked that the window overlooked the bird feeder so he would have something to look at during day. One of the staff came in to ask if we would like tea or coffee. This was such a nice touch. We were only there for about 1 1/2 hours and yet during that time he was visited by 6 members of staff checking to see if he were okay. We were very impressed with this especially because people staying in a care home can experience such loneliness. We went to lunch and then returned. One of the lovely staff members opened door for us and checked to see that he was okay before we left.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have always found the home a very calming place. The staff are always very helpful and have a cheery manner. There are always plenty of things going on to keep them occupied.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has received excellent care during her time here. All the staff have been very friendly to mum and us as a family. The surroundings are bright and calming. There always appears to be lots of staff.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

All staff are very welcoming and friendly and have an excellent relationship with my granny. They understood her anxieties when first moving in and made her feel welcome and at ease. The staff had a laugh and joke with granny and she enjoyed their company.

When granny became very ill they took exceptional care of her and continued to treat her with the utmost respect and dignity. The little gestures - fresh flowers in her room, popping in to say hello made a huge impact on the family.
Thank you. Bless you all.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I think the home is a lovely place for my Nana to be in, and very pleasant for us to visit. All the staff have been excellent, especially these past few days. They have shown a lot of respect and dignity to my Nana and to the family. The setting is lovely, the home is a clean, welcoming and warm atmosphere. Love having willow, also very touching for residents and visitors. Thank you for everything.

How likely would you be to recommend Pitmurchie Care Home Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Pitmurchie Care Home Ltd