332 Edinburgh Road, Carntyne, Glasgow G33 2PH
Alexander Court Care Home is based in Glasgow where it offers a number of specialised services, including a range of nursing care, accommodation for people with physical mobility problems and full-time care for individuals with Huntingdon’s disease.
The facility is close to Glasgow city centre, for those content to remain active in the community, whilst being located in a pleasant residential community and offering its own private garden for the enjoyment of residents.
As well as being known for offering an innovative service to people with Huntingdon’s disease, Alexander Court various expertise can be extended to people with Parkinson’s and multiple sclerosis, as well as for respite, palliative and convalescent care.
Group: Barchester Healthcare Ltd
Person in charge: Julie Thompson (Home Manager)
Local Authority / Social Services: Glasgow City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users
Registered Care Categories*: Old Age • Physical Disability
Specialist Care Categories: Head/Brain Injury • Huntington's Disease • Multiple Sclerosis
Admission Information: Ages 18+.
Single Rooms: 52
Shared Rooms: 4
Rooms with ensuite WC: 10
Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Inspectorate* Report on Barchester Alexandra Court Care Home: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
posted 30 Oct 2017
We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.
Barchester Alexandra Court Care Home has a Review Score of 7.1 (7.083)
The Review Score of 7.1 (maximum of 10) for Barchester Alexandra Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Barchester Alexandra Court Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4 for Barchester Alexandra Court Care Home is calculated as follows: ( (12 Goods x 4) ) ÷ 12 Ratings = 4
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.083 Points relating to the number of positive Reviews for Barchester Alexandra Court Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12 Target = 0.083
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by J D (Sister of Resident) on Tuesday 2 May 2017. Relates to April 2017.
My sister has been at the care home for just less than a year now. I visit the home twice weekly. I think the staff are very friendly and look after my sister well and with dignity.
My sister has settled in well and has a good relationship with the staff.
I think that the staff are very understanding with my sister and her needs. When my sister first moved there I was worried she would leave the home unattended as she is vulnerable.
I'm happy that a security system has been installed and I feel that my sister is safe and well cared for.
How likely would you be to recommend Barchester Alexandra Court Care Home? Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
John Murray, General Manager at Barchester Alexandra Court Care Home responded to this review on 12 Jun 2017:
Thank you for your kind comments. I am so pleased to hear that your sister has settled well in Alexandra Court Care Home.
Job Title: General Manager
I began my career in Hotel and Catering in the 1980’s working firstly as a chef in a variety of distinguished and award winning hotels. I care passionately about good service and looking after people, and a change in my career in 1994 into healthcare provided me with the opportunity to extend my horizons and to gain a wealth of experience in healthcare with Barchester.
I have various professional qualifications including qualifications in Care and Hospitality Management.
As a married man with two children my leisure time is limited but I enjoy playing golf and watching football. I also have a well-developed sense of humour, which I have invariably found stands me in good stead in all areas of my life.
Job Title: Deputy General Manager
Eleanor has been a Registered Nurse for nearly 30 years; Eleanor held a senior position in NHS Lanarkshire before joining Alexandra Court in November 2010.
Eleanor has a key role in providing a clinical support the General Manager as well as support staff on both floors of the home. She is also on hand on a daily basis to provide information support and reassurance relatives and their families.
Job Title: Charge Nurse
Bernadette has been a Registered Nurse for nearly 30 years, she has a wealth of experience both at a national level and internationally. Bernadette works on the lower floor of the home providing expert person centred care for younger people with a physical disability.
She is truly focused and believes that everyone is a unique individual and alongside a dedicated team of care staff she works continually to encourage our service users to remain in control of their own lives.
Job Title: Administrator
Catherine has worked at Alexandra Court for 16 years and is responsible for supporting Residents staff, and relatives with the administration and financial running of the home.
Catherine also provides a comforting smile and a warm welcome to families visiting the home.
Job Title: Charge Nurse
A registered nurse for over 30 years, Jacqueline works tirelessly to ensure to delivery of the highest standards of care and dignity to all of the residents on the upper floor of the home. Jacqueline is also on hand to offer the kind of support to families and loved ones that is valued so much.
Job Title: Head of Maintenance
Jim is our longest serving staff member at Alexandra Court having worked in the home for over 20 years. Jim is responsible for all of the day to day maintenance within the home including painting and decorating. Jim also delivers a resident workshop in the home very week “Tool Time” the workshop is eagerly looked forward to by those who attend. Participants have built a variety of extremely well crafted items including bird and bat boxes and more recently a selection of stunning planters made from left over decking boards. Jim explains “it’s a great social event where people laugh and joke together and enjoy themselves. However, equally importantly, they gain a great sense of purpose and a feeling of worth from creating and making new things”.
Job Title: Head Chef
John honed his skills in some of Glasgow’s best hotels and Michelin star restaurants. He has over 30 years in the catering industry and he is describes himself as extremely passionate about the food he produces.
John spends time with residents in the home every day and runs a cookery class for residents. John explains “these classes are much more than an activities; they are also social events, a gathering of talent and too many years of cooking experience to count”. Our residents practice in the culinary magic of food, creating, sharing ideas and of course there is always a chance to gossip.
There are currently no Care Home Idol entrants who have performed at Barchester Alexandra Court Care Home