Baillieston Care Home

My mum has been a resident at the Baillieston Care Home since 2016. In that time, I have got to know the staff very well. Everyone is so friendly and caring, especially towards my mum, who resides on the dementia floor. The home itself is very spacious, it's clean and tidy at all times and is very well run with the management and office staff. Mum is provided with freshly made meals throughout the day, which is suited to her dietary needs. Her clothing is always washed and ironed to a high standard at all times, and there is a constant stream of entertainment for the residents. I, like many others, was concerned about my mum's health and welfare during this covid-19 pandemic, however, when I phoned, the staff gave me updates on Mum's condition reassuring me she was well throughout. With their rigorous infection prevention control policies in place, they have kept Mum safe during this time. Words cannot describe how I and all the family members feel knowing that when we leave Mum after a visit, she is in a safe place with round the clock care. Thank you all.

Mum moved to Baillieston after her first care home closed down and we were immediately impressed by how welcoming and kind the staff team were. Mum has been a resident for nearly two years and the staff are now like family to her and us. Can’t speak highly enough of the incredible job they have done to keep residents and families cared for throughout this COVID 19 crisis. They all deserve medals and to be valued as much as families and residents value these amazing people.

Very good caring environment, totally trusted with Mum's care. 100% better than previous her previous home, which I had to report, as the carers here actually care. During lockdown I have been very stressed but only because I can't see her

Fab home, glad I moved my gran into this care home!

Baillieston Care Home is great, the staff go above and beyond to help, most staff have been there for a long time which to me is important, shows they enjoy their job and the residents are lovely too.

Credit to the manager and the team, they have created something really special at Baillieston Care Home. As soon as you walk in, you sense a very welcoming, professional and vibrant environment, coupled to a warm, friendly, and energetic atmosphere. It is a real pleasure to work with this team of professionals and interact with such a lovely group of residents. Well done to everyone.

Excellent care home and the level of care for loved ones is as it was their own family. As hard as the transition can be when you are either thinking or in the process of moving a family member in, the staff are very understanding, supportive and were happy to answer our queries.

But don’t just take my word for it, pay them a visit and see for yourself.

I regularly visit Baillieston Care Home with my dog who is a registered Therapet with Canine Concern Scotland, the visits don't just benefit the residents in many ways it also benefits myself, the residents are always happy to see Chilli and I and the staff are always welcoming and pleased to see us, there's always a nice warm atmosphere and a great welcome when we arrive. Through these visits and along with staff members we have made integrational links through my day job with a childcare group. Looking forward to many more visits.

The level of care and dedication I have seen during my time here has been exceptional. Each and every resident is treated with the utmost care and respect, and their needs are always listened to and considered. I have never seen any disrespect towards anyone here during the months I have volunteered here.

Over and above, a 5-star service.

I would certainly recommend this to my friends.

My husband has just come into the home. After looking at five homes when I visited Baillieston Care Home I decided this was the one for us. The home had a good feel about it staff very friendly and cheerful and helpful. The staff are always available and willing to help. My husband appears very settled.

The care my mum receives is second to none. The staff, including carers, nursing staff, domestics and management are fantastic. They have all got to know my mum extremely well and as we have had difficulty in getting my mum to eat due to her mental health, the staff go out of their way to make something that they know she likes, even if it's not on that day's menu. I could not recommend the home enough.

My mother has been in Baillieston care home for almost two years and I have never had any complaints. Staff are fantastic, very caring and friendly. Mum is looked after so well. The manager is brilliant, very hands on and very approachable. We as a family have definitely made the right choice

Staff are ok and listen to you. The home is very nice, clean and friendly. Me and my brother in law enjoy visiting my sister who loves the home. My sister likes going shopping, sometimes goes out with others on the minibus and always happy when visiting. The manager is a nice man, always friendly and makes residents laugh.

I am very satisfied with the level of care my mum receives from all the staff at Baillieston Care Home. The staff are friendly and welcoming to both residents and visitors. They are trained to an extremely high standard and this is reflected in how they perform their duties. In my opinion, there is a happy relaxed environment which makes the care received personal and less institutionalised.

Recently we lost our gran who lived in the care home for many years. The care she received was amazing. The staff are helpful and friendly. Gran's room was comfortable and clean as was the home overall.

My Mother has been a resident for four years and is very happy at Baillieston Care Home. The staff are very professional and friendly, taking time to interact with residents and visitors on a regular basis. There is a dedicated leisure and social organiser who plans trips out with the care home as well as activities in the house for residents. I would definitely recommend Baillieston Care Home to anyone looking for a placement for a loved one.

My mum has been here for eighteen months and I'm extremely happy with her care. The staff are great with her and nothing is a problem for them. I can ask anything and they will explain it to me. The manager has an open door policy at any time. The care and entertainment are second to none. They are like one big family.

I am very happy with the care my mother receives at Baillieston care home. My mother is happy and content and always appears well looked after. I find the staff extremely pleasant, knowledgeable in their job and very supportive towards myself and my family. My mum likes to participate in the daily activities and enjoys going out on minibus outings.