Broomfield Court

751 Broomfield Road, Barmulloch, Glasgow G21 3HQ

Broomfield Court specialises in elderly and dementia care for older people, as well as providing care packages for some challenging behaviours.

The home is well-situated for residents wishing to pursue an independent lifestyle, with good amenities nearby, while the use of a minibus allows for many outings and activities to be added to the service.

All the rooms are ground floor accommodation with en-suite facilities, making the home excellent for mobility issues.

Group: Larchwood Care

Person in charge: Sandra Reynolds (Manager)

Local Authority / Social Services: Glasgow City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment & Deafness • Speech Impairment • Stroke • Visual Impairment

Admission Information: Over 65 only. Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Inspectorate* Report on Broomfield Court: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 7.7 (maximum of 10) for Broomfield Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Broomfield Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.957 for Broomfield Court is calculated as follows: ( (9 Excellents x 5) + (28 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 47 Ratings = 3.957

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.75 Points relating to the number of positive Reviews for Broomfield Court is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 3 Reviews ÷ 12 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.7 Broomfield Court has a Review Score of 7.7 (7.707) from 4 Reviews


Average Ratings

  • Excellent
    0
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Broomfield Court?

  • Extremely LIKELY
    1
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Broomfield Court

  • Daughter of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Son of Resident/Service User
    1

My father has only been in this care home for one month and so far I have been extremely happy with the care provided to my dad, he has settled very well and it is very homely. The staff talking away to him like they have known him for years and with my dad having dementia it's great to have nursing staff on hand in case any problems arise, I know it's only one month but so far so good, can sleep at night knowing he's in good hands.

How likely would you be to recommend Broomfield Court? Likely

Overall Standard

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Average Rating:   4.2 out of 5

Reasonably happy with the overall care. Rather alarmed at the number of accidents my mum has had.
Many of those happened when the dayroom was unstaffed.
Don't know whether staff numbers are inadequate?
Staff who are in place at present, come across as very caring and dedicated people.
My mum's appearance, at times, gives cause for concern.

How likely would you be to recommend Broomfield Court? Likely

Overall Standard

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Average Rating:   3.5 out of 5

Janis McFarlane, Operations Director at Broomfield Court responded to this review on 06 Jul 2017:

Thank you for your comments. We will contact you shortly to further discuss the areas you have concern with.

My wife has been in Broomfield Court for 13 months. During that time, I've felt initially standards were dropping but I put that down to not having a permanent manager in place. Things have improved over the last few months with better menus, new furniture, whole place being painted and more settled staff. The staff to resident ratio is good. I feel that progress is now being made and the care inspectorate rating should be going up.

How likely would you be to recommend Broomfield Court? Extremely Likely

Overall Standard

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Average Rating:   4 out of 5

Mum has been there for 14 years. I have seen lots of changes in that time. The home went down hill a bit in the last 2 years, but the level of care is still the same as the carers do a fantastic job. Some redecoration needs to be carried out in the Cardean unit such as carpets as they are a bit smelly no matter how much they are cleaned. Walls need painting and some new audio equipment needed, a new television which I am quite sure they can afford as in that unit that is all people have to fill their day.

How likely would you be to recommend Broomfield Court? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

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Value for Money

Average Rating:   4.2 out of 5

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Bed Vacancies

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Awards / Recognitions

November 2014

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Care Home Idol 2016

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