Erskine Glasgow

200 Dorchester Avenue, Glasgow G12 0BZ

Erskine is proud to support veterans and their spouses. The Erskine Glasgow Home is built on the grounds of the old Flanders House, which cared for the soldiers of The Great war. Opened in 2007, the Erskine Glasgow Home provides 24 hour care for 46 residents.

While the home enjoys the peace and quiet of beautifully landscaped gardens, residents also have the benefit of a bustling town, with plenty of shops nearby and the full amenities of Glasgow's West End close at hand.

Group: Erskine Hospital

Person in charge: Gordon Johnston (Home Manager)

Local Authority / Social Services: Glasgow City Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 47 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Anyone, including their spouse or widow/er, who has served in The Armed Forces for at least 1 day is eligible. Erskine welcomes those who have served either as a Regular or on National Service in the Royal Navy, Royal Marines, Army or Royal Air Force. This includes volunteers and regular reserves. Ex members of the Merchant marine who were deployed on active service; the current spouse of those listed above; members of the Royal Fleet Auxiliary; members of the Home Guard or the widow/widower of any of the above, unless the spouse has remarried..

Single Rooms: 47

Rooms with ensuite WC: 47

Facilities & Services: Palliative Care • Physiotherapy • Own GP if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Erskine Glasgow: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 8.1 (maximum of 10) for Erskine Glasgow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Erskine Glasgow in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Erskine Glasgow is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.106 Points relating to the number of positive Reviews for Erskine Glasgow is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9.4 Target = 0.106

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.1 Erskine Glasgow has a Review Score of 8.1 (8.106) from 3 Reviews


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Erskine Glasgow?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Erskine Glasgow

  • Wife of Resident/Service User
    2
  • Daughter of Resident/Service User
    1

My husband recently entered Erskine Glasgow. I am very pleased with the care and attention he is receiving.

How likely would you be to recommend Erskine Glasgow? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Wonderful nursing home. Spotlessly clean. Carers very well trained and extremely caring to both residents and family.
Activities very stimulating - concerts, music therapy, out visits etc.
End of life care was tremendous.

How likely would you be to recommend Erskine Glasgow? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

My dad has lived in the Erksine Glasgow Care Home for just over 2 and a half years now and he has considerable personal care needs. The team at Erskine have been highly professional and empathetic towards my dad, taken the time to get to know him well and have spent time speaking with my mum, myself, my brothers and sister whenever we have looked for information or questions answered.
They always make us feel welcome and they treat my dad very much as an individual which I value greatly.

How likely would you be to recommend Erskine Glasgow? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Average Rating:   5 out of 5

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