Windsor Care Home, Belfast, County Antrim
Windsor Care Home, Belfast, County Antrim
Windsor Care Home, Belfast, County Antrim

Bethany Care Home is situated in the leafy suburb of Malone Road in South Belfast. The home is in easy reach of shops and public transport links so residents can still maintain their independence.

The home has spacious rooms. Communal areas are present for everyone to use, whether it be for relaxing or socialising.

Bethany Care Home can provide nursing care for those living with dementia. The care team are dedicated in providing the best quality care and ensuring residents are kept safe, comfortable and happy.

The team encourages residents to personalise their rooms to ensure everything is kept as familiar as it can be, once they move into Bethany.

Group: Four Seasons Health Care

Person in charge: Elaine Allen (Home Manager)

Local Authority / Social Services: Belfast Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Admission Information: Ages 65+.

Single Rooms: 36

Shared Rooms: 2

Rooms with ensuite WC: 18

Facilities & Services: Day Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest The Regulation and Quality Improvement Authority* Report on Windsor Care Home: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

6.6 Windsor Care Home has a Review Score of 6.6 (6.603)

The Review Score of 6.6 (maximum of 10) for Windsor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Windsor Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.478 for Windsor Care Home is calculated as follows: ( (11 Excellents x 5) + (4 Satisfactorys x 3) + (5 Poors x 2) + (3 Very Poors x 1) ) ÷ 23 Ratings = 3.478

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.125 Points relating to the number of positive Reviews for Windsor Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Windsor Care Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Windsor Care Home

  • Daughter of Resident/Service User
    1
  • Son of Resident/Service User
    1

Very poor substandard care home. The carers are nice but unfortunately, the manager is a very cold and detached individual and does not interact with the residents.
I would not recommend this place if you are looking for stimulation for your parents as I think my mother has regressed since she came here and she is bored and unhappy. Very dated home too but is being refurbished which is well overdue.

How likely would you be to recommend Windsor Care Home? Unlikely

Average Rating: 

 2.1 out of 5

Overall Standard: Very Poor

Facilities: Poor

Care / Support: Satisfactory

Cleanliness: Poor

Treated with Dignity: Poor

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Very Poor

Management: Very Poor

Safety / Security: Poor

Rooms: Satisfactory

Value for Money: Poor

My mother was a resident in the respite part of this care home. She was extremely well cared for by courteous and professional staff. The residents are treated with respect and more importantly as human beings. All the staff are caring, polite, professional and pleasant. Nothing is too much trouble. My mother could not have asked for better treatment.

How likely would you be to recommend Windsor Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

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