Bramblewood Care Home, Bangor, County Down
Bramblewood Care Home, Bangor, County Down
Bramblewood Care Home, Bangor, County Down

Situated on the outskirts of Bangor town centre, Bramblewood Care Home is a care home that offers professional nursing care.

It adopts a person-centred approach to all aspects of care taking into account each resident's unique qualities, abilities, interests, preferences and needs in a dignified and respectful manner.

Bramblewood offers care facilities whilst maintaining a homely environment. The home has a range of comfortable, tastefully decorated and well-equipped bedrooms which residents are encouraged to personalise.

Chefs pride themselves in knowing the tastes of residents and preparing a choice of fresh, nutritional meals catering for any dietary and cultural needs.

Staff believe that social interaction between residents and staff provides great mental stimulus to residents which can be far removed from those who live in isolation with only fleeting visits from carers.

Family and friends are encouraged to visit loved ones and to attend any events that are held.

Facilities include: hairdressing and beauty therapy, interdenominational church services and access to all medical professionals (podiatry, optician, dietician, dentist and therapists.)

Group: Burnview Healthcare Ltd

Person in charge: Jacquie Bowen (Home Manager)

Local Authority / Social Services: South Eastern Health and Social Care Trust (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 35 Service Users

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 35

Shared Rooms: 0

Rooms with ensuite WC: 11

Facilities & Services: Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Television point in own room

Latest The Regulation and Quality Improvement Authority* Report on Bramblewood Care Home: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Bramblewood Care Home has a Review Score of 9.8 (9.759)

The Review Score of 9.8 (maximum of 10) for Bramblewood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Bramblewood Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.759 for Bramblewood Care Home is calculated as follows: ( (130 Excellents x 5) + (32 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 166 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Bramblewood Care Home is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 11 Reviews ÷ 7 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bramblewood Care Home?

  • Extremely LIKELY
    12
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bramblewood Care Home

  • Daughter of Resident/Service User
    5
  • Granddaughter of Resident/Service User
    2
  • Niece of Resident/Service User
    2
  • Great-granddaughter of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • more

My granny was at this lovely care home and when I visited from Canada I could not get over how well she was treated along with all my aunts who visited every day. The staff treated Granny like she was a member of their family and with all the love and dignity she deserved.

Since our time at the care home, I have and will continue to recommend this facility to any and all my friends and family in Northern Ireland. I know anyone who needs to place a family member in a care home could not ask for any better place to care for them than Bramblewood.

How likely would you be to recommend Bramblewood Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent staff and facilities. They took fantastic care of my great grandmother until her passing. Got them involved with activities and always happy to see us calling for a visit. Would recommend.

How likely would you be to recommend Bramblewood Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

You are never prepared for that moment when a loved one needs to go into care. This is how we felt as a family, that no one could look after our loved one like we did. We were wrong. Each and every person from managers, carers, cooks, domestics male or female gave my granny all the care, respect, love and attention she needed and deserved. This care and understanding was also shown to my extended family from here and in Canada at all times. Staff were so caring that a tree was planted and a bench placed at Bramblewood in memory of my wee granny. We as a family frequently attend any fundraising, open days and keep in touch with all the friendly staff. Staff went beyond the care of duty being a friend to all in the last years of my granny's long life. I would highly recommend BRAMBLEWOOD as the perfect care home for your loved one. Shall be putting my name down ... hopefully not for a while yet, though!

How likely would you be to recommend Bramblewood Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at Bramblewood are excellent and treat the residents as they would treat their own family. Due to the kindness of the staff, I would have no hesitation in recommending Bramblewood to anyone in the need of a good care home.

How likely would you be to recommend Bramblewood Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mummy is a resident of Bramblewood. I find the staff extremely lovely and I am happy with all aspects of mummy's care. Bramblewood have plenty of activities and mum is happy with the food and I often tell her I should come to Bramblewood for my dinner.

How likely would you be to recommend Bramblewood Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since mum's arrival at Bramblewood, she has been shown so much affection and care by all the staff. They see to her needs quickly and without fuss, giving her complete dignity at all time.
They relate to her well and engage with her affectionately. She feels a part of things and valued. As a family, we are all pleased with every aspect of her care home.

How likely would you be to recommend Bramblewood Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I am pleased with the care of my mum. The people who look after her are always friendly; from the management to the domestic staff.

How likely would you be to recommend Bramblewood Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Home always kept clean - staff friendly both to residents and family visitors. Very happy with the level of care given to my mother.

How likely would you be to recommend Bramblewood Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Having dealt with a number of care homes and my experiences thereof together with my age and professionalism I can confidently recommend Bramblewood as one of the best, although facilities are now outdated.

How likely would you be to recommend Bramblewood Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Gavin Kelly, Director at Bramblewood Care Home responded to this review on 13 Mar 2017:

Dear James

Many thanks for taking the time to review our Care Home. To reassure you, when we took ownership of the Home in 2016 we held the same opinion that areas of the Home were outdated. We set out to invest in the Home. This is a gradual process as we have to manage work whilst also being conscious of not disrupting the daily lives of our residents. To date, we have refurbished a number of areas in the Home, most recently the refurbishment of 13 bedrooms with a further 7 being completed in the next 3/4 weeks. We are upgrading lounges and bathroom facilities at this time also with new soft furnishings to follow. Hopefully, in the next couple of months, the Home will have a modern but comfortable feel in its entirety.

The care my Aunt received in Bramblewood was second to none. Every member of staff provided excellent care and attention to her. The standard of the home was beyond what would have been expected. It was excellent.

How likely would you be to recommend Bramblewood Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We will never be able to put into words how much we appreciate the care that was provided to my Aunt by all the staff in Bramblewood. They went above and beyond what could have been asked and the level of care was outstanding.

How likely would you be to recommend Bramblewood Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The management and staff listen with understanding "on those days" from time to time when I would be anxious about our "loved one" (resident) and I leave feeling better for the words of reassurance. Bramblewood Care Home is large, bright and uplifting. In the large lounge I'm very happy to greet all the special residents and speak to each one by name.

How likely would you be to recommend Bramblewood Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

I find this a very nice home. The staff are all very friendly and cheerful. As well as caring for my partner they have all been kind to me when I have been feeling down or upset.

How likely would you be to recommend Bramblewood Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident in the home for ten months. The care delivered by all the staff is second to none. Care, Laundry and domestic staff have developed a close relationship with my mother and she feels very much part of a family network. Nursing care is excellent and I am always kept up to date with any changes in my mother's health. My mother has complex dietary needs and requires a modified diet. Over the past ten months she has put on weight (much needed) and is delighted with the food provided. As a family we believe the home to be the best in County Down.

How likely would you be to recommend Bramblewood Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

April 2014

2014 Carehome.co.uk Awards

Recipient: Bramblewood Care Home

Date: Friday 04 Apr 2014

more details

February 2014

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Bramblewood Care Home