41a Whitehill Road, Eglinton, Londonderry BT47 3JT
Owner: Mrs E Lisk
Person in charge: Jeya Pathessksha (Manager)
Local Authority / Social Services: Western Health and Social Care Trust (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 30 Service Users
Registered Care Categories*: Old Age • Physical Disability • Younger Adults
Admission Information: Ages from 65 to 150.
Single Rooms: 26
Shared Rooms: 2
Rooms with ensuite WC: 1
Weekly Charges Guide: Nursing Care Single £596 – £596 (These prices are only a guideline, please contact Templemoyle to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Lift • Wheelchair access • Gardens for residents • Television point in own room
Latest The Regulation and Quality Improvement Authority* Report on Templemoyle: click here
* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
Templemoyle has a Review Score of 8 (8.000)
The Review Score of 8 (maximum of 10) for Templemoyle is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Templemoyle in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Templemoyle is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.167 Points relating to the number of positive Reviews for Templemoyle is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6 Target = 0.167
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by John (Son of Resident) on Saturday 6 January 2018. Relates to December 2017.
My father has been in Templemoyle almost a year and I visit four or five days a week. I am very impressed with the standard of care my father receives. The care staff, ancillary staff, office staff and nurses very clearly have come to know my father as an individual. This means they tailor their care to his specific needs. They are all extremely open and approachable and show great patience and understanding when dealing with my father. I have also seen them deal with other residents in this way. As a regular visitor I am treated with great respect and kept up to date with all issues relating to my father’s care, indeed I am always made feel very welcome. While the building is old, it is maintained to a high standard and kept very clean. The food provided is also very well prepared and varied. I would like to thank the Manager nd all the staff for treating my father with great respect and dignity in his later years.
How likely would you be to recommend Templemoyle? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Templemoyle