West Banbury Cottages, Lifton, Devon
West Banbury Cottages, Lifton, Devon
West Banbury Cottages, Lifton, Devon

West Banbury cottages are a newly developed group of cottages on the Devon/Cornwall border, which specialises in the care of people with learning disabilities and associated complex needs, such as autism.

There are Our 12 individual cottages, which are situated within five acres of grounds on the edge of the village of Broadwoodwidger in Devon, all within easy reach of facilities and attractions.

West Banbury Cottages are run by Bornel Care, an organisation who encourages the treatment of everybody as individuals, providing specialist 24-hour support to residents.

Owner: Bornel Care Ltd

Person in charge: Lynne Forster (Director)

Local Authority / Social Services: Devon County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 15 Service Users

Registered Care Categories*: Learning Disability • Younger Adults

Specialist Care Categories: Autism/ASD • Challenging Behaviour • Epilepsy

Admission Information: Ages 18+.

Single Rooms: 15

Rooms with ensuite WC: 4

Facilities & Services: Respite Care • Own Furniture if required • Minibus or other transport • Gardens for residents • Television point in own room • Residents Internet Access

Directions:

From the A30, take the turning towards Roadford Lake. After passing the village of Broadwoodwidger on your left continue to proceed up the hill towards the Lake. The property can be found on the right hand side approximately 500yds after the turning to the village.

Visiting:

Visitors welcome at any time.

Parking:

There is plentiful parking on site.

Latest Care Quality Commission* Report on West Banbury Cottages: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 West Banbury Cottages has a Review Score of 9.6 (9.576)

The Review Score of 9.6 (maximum of 10) for West Banbury Cottages is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for West Banbury Cottages in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.826 for West Banbury Cottages is calculated as follows: ( (38 Excellents x 5) + (8 Goods x 4) ) ÷ 46 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for West Banbury Cottages is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 3 positive Reviews (15 registered maximum number of service users ÷ 5). 4 Reviews ÷ 3 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend West Banbury Cottages?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to West Banbury Cottages

  • Mother of Resident/Service User
    3
  • Father of Resident/Service User
    1

It is clear from anybody that visits West Banbury Cottages that it is a professionally run care home who do amazing work. The residents are active and very well cared for. Having seen other facilities in Devon and Cornwall over the past 20 years this is one of the best. The Directors and general management is excellent and this effect ripples down to staff. Training, ethos and quality activities are all driven from this attitude. There is a positive 'can-do' culture. The rural location is excellent for much of what they do here. I think social media is overused but in this context it is not. A light touch of social media posting of activities reveals a lot of information about a nonverbal adult and keeps us in regular, almost daily contact. It is obvious from my son's nonverbal cues that he is happy at West Banbury. I wish this was a model for other establishments. There are so much subtle but positive lessons to learn about this place.

How likely would you be to recommend West Banbury Cottages? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

This place is an amazing model of care for young people with complex learning difficulties/ ASC and we very much appreciate the care and love that has been shown to our son over the last 3 years.
He has matured and settled down in his challenging behaviour so well.
The management is very good and communication is good.
I do recommend it frequently to friends in a similar position.

How likely would you be to recommend West Banbury Cottages? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My son has been a resident for close on 2 years now. I have been very pleased with the service. A big improvement was noticed in my son's behaviour within weeks. The staff are friendly and co-operative. I would recommend this service.

How likely would you be to recommend West Banbury Cottages? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My daughter has lived at West Banbury Cottages for almost two years. She was moved for emergency safety after her previous home abused her. West Banbury took her with no transition, the only information they had on her individual behaviours came from us her parents. Definitely, not the way to make a move but she settled from the very first day. Her carers took in her needs, showed great compassion and understanding to help her settle.
Since being there, her medical needs are constantly being reviewed which has given her a better quality of life.
All the residents live together as a community enjoying home life and outings together.
As her parent, I feel very happy about her life especially given her previous experience.
The management are especially helpful, responding to commutation positively and offer help when needed.
West Banbury is a home away from home.

How likely would you be to recommend West Banbury Cottages? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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