Penylan House Nursing Home is located in the suburbs of Cardiff and offers residential care and nursing care as well as dementia care.
Their staff recognise that moving into a care home is a big change in someone's life and and they do all they can to help new residents settle into life at the home.
Care is tailored to the individual and there is a real focus on wellbeing at the home. Their lounge and dining areas are welcoming and friendly.
Contact Hallmark Penylan House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Hallmark Penylan House for full pricing details and T&Cs.
Hallmark Penylan House has a Review Score of 9.8 (9.781) out of 10, based on 20 reviews in the last 2 years.
Over all time Hallmark Penylan House has 63 reviews.
Always feel welcome, when arrive at care home. Included with family to attend, events, concerts, garden partys & lunches, entertainment staff fantastic, always extremely accommodating to everyones needs. Kitchen staff so helpful, friendly Emma & Carol, steak chef serving us in our resent group...
Always feel welcome, when arrive at care home. Included with family to attend, events, concerts, garden partys & lunches, entertainment staff fantastic, always extremely accommodating to everyones needs. Kitchen staff so helpful, friendly Emma & Carol, steak chef serving us in our resent group meal, medium rare steaks, second to none! Other members of kitchen staff serving delicious cakes during our visits to Mum. Everyone from reception staff, carers, nurses, cleaners, laundry staff, second to none. Very happy to see Mum happy and peace of mind for our family, after such a difficult decision to make, for any family to decide on a care home for their parent. Thankyou all x
We are delighted that you have enjoyed attending our events, concerts, garden parties, lunches, and entertainment...
Thank you so much for your kind and heartfelt words. It means a great deal to the whole team to know that you feel welcomed and included as part of the Penylan House family.Knowing that your mum is happy and settled, and that we have been able to provide peace of mind for you or your family, is the greatest compliment we could receive.
Staff are very friendly and we are very pleased with care being given to Mum.
Staff are very friendly and we are very pleased with care being given to Mum.
Thank you for taking the time to share your feedback. We are delighted to hear that your mum's transition to our Medical Ward has been a positive one. We understand that moving to a new area of the home after three years in residential care can be a significant change for both residents and their...
Thank you for taking the time to share your feedback. We are delighted to hear that your mum's transition to our Medical Ward has been a positive one. We understand that moving to a new area of the home after three years in residential care can be a significant change for both residents and their families.
It is wonderful to know that any questions or concerns you have raised have been addressed promptly and professionally, and that you have found our team friendly and supportive. Providing high-quality, compassionate care is at the heart of everything we do, and your kind words will mean a great deal to our team.
Thank you for placing your trust in us. We look forward to continuing to support your mum and your family, and please don't hesitate to speak with us if there is ever anything further we can help with.
Lovely care home. Wonderful staff. Everyone is so kind. Activities every day. Beautiful garden. Thank you all for looking after my mum and your patients understanding and care. It's so comforting to know she is safe.
Lovely care home. Wonderful staff. Everyone is so kind. Activities every day. Beautiful garden. Thank you all for looking after my mum and your patients understanding and care. It's so comforting to know she is safe.
Thank you so much for your wonderful review. We are delighted to hear that you have had such a positive experience with us at Penylan House.
Your kind words about our team, daily activities, and beautiful gardens mean a great deal to everyone. Providing compassionate, person-centred care is at...
Thank you so much for your wonderful review. We are delighted to hear that you have had such a positive experience with us at Penylan House.
Your kind words about our team, daily activities, and beautiful gardens mean a great deal to everyone. Providing compassionate, person-centred care is at the heart of everything we do, and it is incredibly rewarding to know that you feel reassured and comforted knowing your mum is safe, happy, and well cared for.
We will be sure to share your lovely feedback with the whole team, who work hard every day to create a warm and welcoming home for all our residents.
Thank you again for taking the time to leave such a thoughtful review and for trusting us with your mum's care.
This place is a piece of paradise in what has been a difficult situation. Having to look for a care home for the 1st time with no real advice is difficult but thank goodness we found Penylan. The staff have become our extended family. From the minute you walk through the door there is a smile,...
This place is a piece of paradise in what has been a difficult situation. Having to look for a care home for the 1st time with no real advice is difficult but thank goodness we found Penylan. The staff have become our extended family. From the minute you walk through the door there is a smile, there is warmth. They care! The place is kept clean and laundry is done daily. The maintenance staff are always there to help. These teams of people love the residents and care. The new chef and kitchen staff, likewise. The new chef takes great pride in his food and will listen to resident's requests/needs. The activities/lifestyle team are amazing. Always thinking of new ideas and new activities to keep the residents engaged and stimulated. The concerts they hold are brilliant and create a wonderful atmosphere. They are so important.
The nurses and carers are wonderful..they care and they listen to any worries and concerns. And the garden is something else. I wholeheartedly recommend Penylan!
It means so much to hear that our team feels like an extension of your family. We pride ourselves on...
Thank you for your wonderful review. We are truly touched by your kind words and delighted that Penylan House has provided comfort and support during what can be a difficult journey for families.Thank You!
Both lifestyle & kitchen team went above & beyond to decorate a room for a 65th birthday celebration & provided cakes & food at short notice nothing was too much bother for them to make the party a success can't praise them enough
Both lifestyle & kitchen team went above & beyond to decorate a room for a 65th birthday celebration & provided cakes & food at short notice nothing was too much bother for them to make the party a success can't praise them enough
Thank you for such a fantastic review. We are so pleased that the Lifestyle and Kitchen teams were able to come together at short notice to create a memorable 65th birthday celebration. Their commitment, teamwork, and willingness to go the extra mile truly reflect the care and passion they bring...
Thank you for such a fantastic review. We are so pleased that the Lifestyle and Kitchen teams were able to come together at short notice to create a memorable 65th birthday celebration. Their commitment, teamwork, and willingness to go the extra mile truly reflect the care and passion they bring every day. Your kind comments mean a great deal, and we will ensure they are shared with everyone involved.
Mum enjoys the concerts,...
I'm kept up to date in all aspects of mum's care , and feel confident that mum is in the best home to provide the level of care she needs.
Thank you so much for taking the time to leave such a wonderful review. It means a great deal to us to know that your mum has been happy, settled and well cared for over the past four years.
We are especially pleased to hear how fond she is of the team on Cherry community and how much she enjoys...
Thank you so much for taking the time to leave such a wonderful review. It means a great deal to us to know that your mum has been happy, settled and well cared for over the past four years.
We are especially pleased to hear how fond she is of the team on Cherry community and how much she enjoys the concerts, activities and time spent in the garden. Knowing that you feel well informed, supported and confident in the care your mum receives is incredibly important to us.
Thank you for your kind words about Jelton, the management team and all our colleagues. We will be delighted to share your lovely feedback with everyone.
It is a privilege to care for your mum, and thank you for continuing to place your trust in us.
The staff at Penylan House are so kind and caring. Mum is very happy and settled. There is always high quality entertainment that family and friends are welcome to enjoy with residents.
Yesterday we had the privilege of a delicious afternoon tea hosted by the wonderful Stacey. She is always...
The staff at Penylan House are so kind and caring. Mum is very happy and settled. There is always high quality entertainment that family and friends are welcome to enjoy with residents.
Yesterday we had the privilege of a delicious afternoon tea hosted by the wonderful Stacey. She is always welcoming and friendly-nothing is too much trouble - thank you Stacey x
Thank you so much for your wonderful review and for taking the time to share your experience.
We are delighted to hear that your mum is happy and settled at Penylan House. Our team works hard to create a warm, caring environment where residents can thrive, and it means so much to know that this...
Thank you so much for your wonderful review and for taking the time to share your experience.
We are delighted to hear that your mum is happy and settled at Penylan House. Our team works hard to create a warm, caring environment where residents can thrive, and it means so much to know that this has made a positive difference to your mum and your family.
We're especially pleased that you enjoyed the afternoon tea and our activities programme. Providing meaningful experiences that bring residents, families, and friends together is something we are passionate about.
Thank you for your kind words about Stacey. She will be truly touched by your feedback. Ensuring that every resident and visitor feels welcomed and supported is at the heart of what we do, and it is wonderful to know that this has shone through.
The staff, every one of them, provide all that she needs to keep her...
The staff, every one of them, provide all that she needs to keep her safe, warm and clean. If I am unable to go in, my confidence in them is total. They are vigilant and give all the residents the dignity they should have. Penylan has been a good choice.
Thank you so much for taking the time to share your experience and for your kind words about Penylan House.
We are truly grateful for your feedback and delighted to hear that your wife has found a safe, supportive, and nurturing environment with us. Providing person-centred care that promotes...
Thank you so much for taking the time to share your experience and for your kind words about Penylan House.
We are truly grateful for your feedback and delighted to hear that your wife has found a safe, supportive, and nurturing environment with us. Providing person-centred care that promotes dignity, comfort, and wellbeing is at the heart of everything we do, and it is wonderful to know that this has given you confidence and peace of mind.
Your recognition of our team's dedication means a great deal. We will be sure to share your comments with them, as they work tirelessly to ensure every resident receives the care, compassion, and respect they deserve.
Thank you for placing your trust in us and for allowing us to be part of your wife's journey. It is a privilege to support both of you, and we are pleased that Penylan House has been a good choice for your family.
With best wishes,
The Penylan House Team
This home is brilliant. The care that is provided for our relative is fantastic. The carers genuinely care for their residents and the nurses are diligent in their service too. Our relative feels safe and at home here. The activities get our relative moving and vocalising in the form of singing,...
This home is brilliant. The care that is provided for our relative is fantastic. The carers genuinely care for their residents and the nurses are diligent in their service too. Our relative feels safe and at home here. The activities get our relative moving and vocalising in the form of singing, dancing and gardening. The home facilitated them being able to watch the tennis during Wimbledon and organised fun activities around the World Cup Football. They get him walking in the garden as often as they can. They have learnt our relatives hobbies, likes and dislikes so as to attend to him in a way he feels seen, heard, dignified and validated. Penylan house is truly an exceptional care home.
Thank you so much for your beautiful and heartfelt review. Your kind words mean so much to our entire team. It is our privilege to care for your loved one. We are so pleased that you feel welcomed, informed, and reassured knowing he is receiving the care he deserves. Thank you for your trust and...
Thank you so much for your beautiful and heartfelt review. Your kind words mean so much to our entire team. It is our privilege to care for your loved one. We are so pleased that you feel welcomed, informed, and reassured knowing he is receiving the care he deserves. Thank you for your trust and appreciation. We feel honoured to be part of his journey and will continue to provide him with the compassionate care he deserves.
I cannot recommend this care home highly enough. From the moment you walk through the door, you always recieve such a warm welcome at reception, which sets the tone for the entire place. The peace of mind they have given our family is priceless. My mum is part of the nursing community here, and the...
Furthermore the managers based at the home are very approachable. They genuinely listen to any concerns you may have, which are always dealt with on a prompt and professional manner. We are so incredibly grateful for the outstanding dignified support they give Mum every single day.
Thank you for your wonderful review. We are delighted to hear that your mum needs are met and she is well cared for, and that you have experienced the warm, community atmosphere that means so much to us. Your kind words about the team, management and the peace of mind this brings to your family are truly appreciated and will be shared with everyone here.
I cannot speak too highly of the care my mother has received since moving in. The staff are superb and nothing is too much trouble. A quality start to Mum's life in a lovely care home.
I cannot speak too highly of the care my mother has received since moving in. The staff are superb and nothing is too much trouble. A quality start to Mum's life in a lovely care home.
Thank you so much for taking the time to share your experience with us. We are truly grateful for your feedback. It's wonderful to hear that our Team dedication and care have made a positive impact on both you and your Mother . Please know that your comments will be shared with the team.
A great home, friendly staff and great care and support for my dad and us as a family!
A great home, friendly staff and great care and support for my dad and us as a family!
Thank you so much for taking the time to complete a review. We work hard to create a warm and inviting homely setting for all our lovely residents and families and we are delighted that this has been your experience.
I had a 2 week respite care in Penylan House. My stay was very enjoyable. All the staff were happy, helpful and conscientious and always had a smile. Overall, my time spent at Hallmark Penylan House was excellent and a very happy time.
I had a 2 week respite care in Penylan House. My stay was very enjoyable. All the staff were happy, helpful and conscientious and always had a smile. Overall, my time spent at Hallmark Penylan House was excellent and a very happy time.
We would like to express our gratitude for your amazing feedback, which inspires all of us to keep up the work that we do. We wish you all the best for the future. Please keep in touch.
My mum arrived in the care home not well and very distressed. She is suffering from dementia. The nine months spent in the care home have seen a remarkable improvement in her health, her mood and her memory. She has gone from being aggressive and shouting, to back to being happy and healthy.
My mum arrived in the care home not well and very distressed. She is suffering from dementia. The nine months spent in the care home have seen a remarkable improvement in her health, her mood and her memory. She has gone from being aggressive and shouting, to back to being happy and healthy.
Thank you for your kind words and for taking the time to write this review. The team is happy to hear that you are pleased with the care provided to Mum. At Penylan House, we always strive to provide the best quality care possible and will continue to do so.
Excellent accommodation, first class and well-qualified nursing staff. Administration and support are first-rate and highly professional. Liaised effectively throughout her stay. So reassuring, given my residence in Surrey. Highly commended.
Excellent accommodation, first class and well-qualified nursing staff. Administration and support are first-rate and highly professional. Liaised effectively throughout her stay. So reassuring, given my residence in Surrey. Highly commended.
Thank you so much for your kind words and for taking the time to share your experience with us. We're genuinely grateful for your feedback. We will be sure to share your comments with our team.
My mum took residence in Hallmark Penylan House last February. She was very poorly on admission, requiring 24 hour care and life expectancy low. In December, mum reached 88 years of age, if it weren't for this fabulous home I would have lost her. The staff are so warm and caring, when I visit they...
My mum took residence in Hallmark Penylan House last February. She was very poorly on admission, requiring 24 hour care and life expectancy low. In December, mum reached 88 years of age, if it weren't for this fabulous home I would have lost her. The staff are so warm and caring, when I visit they have become more like friends. What an exceptional care home!
Thank you so much for sharing your experience. We are delighted to hear about the positive difference Penylan Family has made for Mum. It's wonderful to know that our caring and attentive Team have provided her with excellent care. We truly appreciate your kind words, I will be passing your feedback to the Team.
My mum has been a resident of Penylan Care Home since November 2024, so far she has been well looked after. Her eating has improved and she is looking much better and healthier. The food is very good. There is an excellent entertainment team who provide activities and live singers and encourage...
Thank you.
Thank you so much for your lovely review. We've loved welcoming Mum and getting to know all of you. It's heart warming seeing Mum thrive.
My grandmothers care at the home is reflective of which staff are working each day which, although shouldn't be the case, does have an impact on the day to day. There are never problems in general, but her overall demeanor is noticeably improved on certain days. Any issues we have had have been...
My grandmothers care at the home is reflective of which staff are working each day which, although shouldn't be the case, does have an impact on the day to day. There are never problems in general, but her overall demeanor is noticeably improved on certain days. Any issues we have had have been dealt with by the staff on duty and my grandmother is very happy which is wonderful. Certain carers are exceptional and the entertainment and stimulation is fantastic, with live concerts, parties and events that are catered to all residents no matter their ailments and also family members.
Thank you so much for your lovely review. We've loved welcoming Nan in to Penylan House and getting to know all of you. It's heart-warming knowing Nan is very Happy.
Throughout the festive period the home was decorated beautifully inside and out. The tree even had embroidered stars with individual residents names on. Every week day there was entertainment, ranging from choirs, individual artists, music students from the university and even a pony dressed as...
Throughout the festive period the home was decorated beautifully inside and out. The tree even had embroidered stars with individual residents names on. Every week day there was entertainment, ranging from choirs, individual artists, music students from the university and even a pony dressed as Santa's helper. There were also festive activities, making tree decorations, baking and flower arranging. Nothing is too much trouble and every resident is involved in some way. So much thought and effort goes into organising these activities. There was also a Christmas fair, Christmas party and a New Year's Eve party where families all got together to celebrate. The whole home was involved in some way and the atmosphere was fabulous. There are activities throughout the year, most days in fact, but the team excelled over this wonderful festive time.
Thank you very much for taking the time to write such a wonderful review. We are pleased that you noticed the effort made by the team at Penylan House to make Christmas special for residents. We will continue to strive to provide care to the highest standards to all of our residents.
I have been visiting the care home for a number of years and believe my mother could not be in a better place for her current needs. From reception to care and of course the activities section, the staff are amazing and carry out a wonderful job. First class all, well done and thank you for all...
I have been visiting the care home for a number of years and believe my mother could not be in a better place for her current needs. From reception to care and of course the activities section, the staff are amazing and carry out a wonderful job. First class all, well done and thank you for all your dedication and effort.
Thank you so much for taking the time to write such a lovely review. We're thrilled to hear that you are pleased with the care your mother receives and that our team has made you feel welcome. We appreciate your feedback provided and appreciate the compliments expressed, which will be passed on to the team.
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My previous profession in Zimbabwe was a camera operator. To be a healthcare professional was never in my mind, however, I have always had attributes...
My previous profession in Zimbabwe was a camera operator. To be a healthcare professional was never in my mind, however, I have always had attributes of caring nature, giving time to listen, and offering respect to any human being. This led to one of my friends, years ago, to suggest that l should consider a support work role whilst in the UK. At that time, I was very reluctant and assumed that l would only be driving people around for social activities etc., This proved to be a game changer in my life, as l found working with people with mental health issues and learning difficulties in the community rewarding and fulfilling. At this point l noticed that it was not just a job but a ‘’calling’’. I then started my training from level 3 NVQ going through access to nursing then completing BSC 1st class degree in Mental Health Nursing.
I joined Penylan House in January 2020 with the intention of getting a short break from a high-intensity work environment. I have worked in different mental health hospitals, from older adults to mental health intensive care units. I decided to explore my experience in working with older adults which was the driving force for me to join Penylan House Nursing Home as a short-term measure. However, this proved me wrong as l fell in love with working with older adults. I am committed in providing high-quality care in a safe environment like Penylan Nursing Home. I am a passionate, motivated and resident-focused Nurse or Registered Manager possessing an in-depth knowledge of the principles, methods and procedures for diagnosis and treatment. In addition, a responsible self-starter with good interpersonal and communication skills be it in a leadership setting or working collaboratively in a multi-disciplinary team. As the Manager of Penylan House, l solemnly promise that l will foster respecting residents autonomy and dignity while treating residents as customers exercising choices.
Here at Penylan House, I am the first point of contact for prospective new residents and their loved ones.
I joined Hallmark Luxury Care Homes in...
Here at Penylan House, I am the first point of contact for prospective new residents and their loved ones.
I joined Hallmark Luxury Care Homes in November 2024, and although I’m new to the care sector, my background in hospitality management fuels my passion for connecting with people. I’m here to help ease any worries you may have and walk you step by step through the process of moving into your new home.
I am proud to be a part of the Penylan House team and look forward to welcoming you and your loved ones to the home.
The care home lists weekly fees per person from £1,750 for residential care, from £2,050 for residential dementia care, from £1,950 for nursing care and from £2,050 for nursing dementia care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 75 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Penylan House to verify any information. View our terms and conditions. Hallmark Penylan House has an Enhanced Service -what an Enhanced Service includes.