These prices are only a guideline, please contact Hallmark Penylan House to find out the exact price for your requirements.
If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
No restriction on visiting hours
Penylan car park is accessed directly from Pen-Y-Lan Road. Approximately 21 car parking spaces in the car park with 4 reserved as accessible parking. No designated parking for staff or visitors. All spaces are free to be used. The car park is flat and well lit. The car park is regularly litter picked and cleaned. The car park is also well protected by Closed Circuit Television (CCTV)
Hallmark Penylan House has a Review Score of 9.9 (9.852) out of 10, based on 20 reviews in the last 2 years.
Over all time Hallmark Penylan House has 55 reviews.
5.0 out of 5
Thank you so much for taking the time to share your experience with us. We are truly grateful for your feedback. It's wonderful to hear that our Team dedication and care have made a positive impact on both you and your Mother . Please know that your comments will be shared with the team.
5.0 out of 5
Thank you so much for taking the time to complete a review. We work hard to create a warm and inviting homely setting for all our lovely residents and families and we are delighted that this has been your experience.
5.0 out of 5
We would like to express our gratitude for your amazing feedback, which inspires all of us to keep up the work that we do. We wish you all the best for the future. Please keep in touch.
5.0 out of 5
Thank you for your kind words and for taking the time to write this review. The team is happy to hear that you are pleased with the care provided to Mum. At Penylan House, we always strive to provide the best quality care possible and will continue to do so.
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your experience with us. We're genuinely grateful for your feedback. We will be sure to share your comments with our team.
5.0 out of 5
Thank you so much for sharing your experience. We are delighted to hear about the positive difference Penylan Family has made for Mum. It's wonderful to know that our caring and attentive Team have provided her with excellent care. We truly appreciate your kind words, I will be passing your feedback to the Team.
3.0 out of 5
Thank you so much for your lovely review. We've loved welcoming Mum and getting to know all of you. It's heart warming seeing Mum thrive.
4.0 out of 5
Thank you so much for your lovely review. We've loved welcoming Nan in to Penylan House and getting to know all of you. It's heart-warming knowing Nan is very Happy.
5.0 out of 5
Thank you very much for taking the time to write such a wonderful review. We are pleased that you noticed the effort made by the team at Penylan House to make Christmas special for residents. We will continue to strive to provide care to the highest standards to all of our residents.
5.0 out of 5
Thank you so much for taking the time to write such a lovely review. We're thrilled to hear that you are pleased with the care your mother receives and that our team has made you feel welcome. We appreciate your feedback provided and appreciate the compliments expressed, which will be passed on to the team.
4.0 out of 5
Thank you so very much for your lovely review, we feel honoured you chose Penylan House for your mum. We are so pleased to hear that she has settled in well and is being cared for with the utmost dignity. I will make sure the whole Team know your comments, we really appreciate the feedback given by our families.
5.0 out of 5
We sincerely appreciate your kind words. Thank you for taking the time to provide us with this lovely review. I will be sure to pass your comments in the the whole Team to continue providing the best care possible.
5.0 out of 5
Thank you for your kind words. It is important to us all that families and residents alike feel reassured that they are receiving the care they need. I will pass your lovely comments to our Team. We are pleased that you have time to look to the artwork displayed around our Home, as some pieces have been created by residents and proudly displayed for everyone to enjoy.
5.0 out of 5
We appreciate you taking the time to leave us your comments. We are really glad to hear that your loved one felt well accommodated and welcomed at our home. I will pass your comments on to the whole Team. We are looking forward to seeing you again.
5.0 out of 5
Thank you so much for taking the time to share your review. Our team works hard to create a warm and supportive environment for all our residents and their families, we love when relatives join our activities and visit the home. I will share your kind words with the entire team.
5.0 out of 5
Thank you for taking the time to share your experience. We're so glad to hear that your mother is receiving the care and support she needs at Penylan House. It's heartening to know that she feels well-cared for and that the staff has created a safe and comfortable environment for her. We appreciate your kind words about our team's dedication and we will be passing your thoughts to our team.
5.0 out of 5
Thank you for your lovely review. We are very humbled by your kind words. We are very happy that you are pleased with the care and support your mum has been given. Your lovely review and comment will be passed on to the team. Seeing her take part in so many things now is lovely to see. We are happy, as a family, you feel reassured and have peace of mind.
5.0 out of 5
Thank you so much for your lovely review of Penylan House. All of our staff are committed to providing excellent care. I will pass on your comments to all staff.
5.0 out of 5
Thank you so much for your lovely review of Penylan House. I will pass on your comments to all staff. We strive to give excellent care to our residents and to offer a wide range of activities, to meet all residents' needs.
5.0 out of 5
Thank you so much for your lovely comments. The staff at Penylan work well as a team and strive to make everyday enjoyable for our residents.
I will pass on your lovely words to all staff that look after Mum.
The Review Score of 9.9 (9.852) out of 10 for Hallmark Penylan House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact the home for current vacancies
My previous profession in Zimbabwe was a camera operator. To be a healthcare professional was never in my mind, however, I have always had attributes of caring nature, giving time to listen, and offering respect to any human being. This led to one of my friends, years ago, to suggest that l should consider a support work role whilst in the UK. At that time, I was very reluctant and assumed that l would only be driving people around for social activities etc., This proved to be a game changer in my life, as l found working with people with mental health issues and learning difficulties in the community rewarding and fulfilling. At this point l noticed that it was not just a job but a ‘’calling’’. I then started my training from level 3 NVQ going through access to nursing then completing BSC 1st class degree in Mental Health Nursing.
I joined Penylan House in January 2020 with the intention of getting a short break from a high-intensity work environment. I have worked in different mental health hospitals, from older adults to mental health intensive care units. I decided to explore my experience in working with older adults which was the driving force for me to join Penylan House Nursing Home as a short-term measure. However, this proved me wrong as l fell in love with working with older adults. I am committed in providing high-quality care in a safe environment like Penylan Nursing Home. I am a passionate, motivated and resident-focused Nurse or Registered Manager possessing an in-depth knowledge of the principles, methods and procedures for diagnosis and treatment. In addition, a responsible self-starter with good interpersonal and communication skills be it in a leadership setting or working collaboratively in a multi-disciplinary team. As the Manager of Penylan House, l solemnly promise that l will foster respecting residents autonomy and dignity while treating residents as customers exercising choices.
I have worked at Penylan House for 2 years 6 months. I love the job I do I am very committed to my work. I enjoy building relationships with residents, staff and relatives.
Until 2014 I worked as a community volunteer, which included helping my elderly neighbours out. One of them came to Penylan House and I used to visit them there. I was very impressed with the home and applied for a job here, so I started in 2014 as a part-time night care assistant. As well as having NVQ levels 2 and 3 in social care, I studied fine arts in Mexico, where I was born, and I’ve always had a passion for art and painting, I apply my skills supporting residents with meaningful activities, which I’ve been doing since 2016. I received a silver award in the promoting fulfilled lives category, from Wales Care Awards 2022.
I originally worked at Linc’s Nursing Home in Newport, Capel Grange, but transferred to Penylan House as the shift times were more suitable for my personal commitments. The home has a good reputation for providing excellent care and the standards are really high. The home is friendly and welcoming, and the team I work with is great.
We are like one big family! Staff and residents get along really well. We all support and help one another to the best of our ability. Knowing you have had a positive effect on them is a great feeling, and making sure the residents are happy and content makes the staff happy too.
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