Seacroft Grange

The Green, Seacroft, Leeds LS14 6JL
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9.7 64 Reviews
  • Seacroft Grange, Leeds
Care UK’s Seacroft Grange Care Village is a specialist dementia home located in the heart of the Seacroft community. Rated GOOD by CQC in May 2021.

Seacroft Grange provides exceptional, kind and compassionate care in beautiful surroundings with the latest care expertise. They offer an impressive choice of care services for a wide range of age groups, with modern nursing, residential and dementia care and support, as well as respite breaks.

The nurse-led care team are passionate and energetic professionals who help residents to lead a happy, safe and independent life. They deliver exceptional care around the clock with residents at the heart of every decision they make. Supported by Care UK's quality and compliance team, you can be assured that the highest quality of care is consistently delivered at Seacroft Grange.

Mealtimes are an important time of the day, and you can expect delicious, fresh, and nutritiously balanced meals. Residents are also offered a wide variety of activities and opportunities that have been designed to improve their health and wellbeing. The designated activities and wellbeing team works to get to know residents and their loved ones so they can create personalised and tailored activities programmes.

Choosing a care home is never easy, but from the moment you visit Seacroft Grange, you will know it is the place you want your loved one to live. You will be greeted with a warm welcome from the reception team, who will support you and answer any questions you may have. You’re welcome to join them for coffee and cake in the thriving Bistro. Please contact the reception team to book your visit. You can be assured of an exceptionally warm welcome from all at Seacroft Grange.

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Care Provided by Seacroft Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 95 Service Users
  • Privately Owned
  • Other Care Provided
  • COPD/Pulmonary Disease
  • Palliative Care
  • Parkinson's Disease
  • Stroke

Good to Know

  • Person in charge
  • Eve Moran (Home Manager)
  • Admission Criteria
    • Ages from 30 to 97
  • Room Information
    • Single Rooms (95)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (95)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Number of floors: 3

Funding & Fees Guide for Seacroft Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,325
    • Self-Funded Residential Dementia Care from £1,425
    • Self-Funded Nursing Dementia Care from £1,695
  • (these prices are only a guideline, please contact Seacroft Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Seacroft Grange Care Village welcomes visitors between the hours of 09.00 until 20.00.


    Seacroft Grange Care Village operates a protected meal time system to allow the team to focus on the residents and making sure they get the most from their dining experience.


    The home politely asks visitors to observe these meal times, to allow residents to enjoy their meal in a quiet and relaxed environment. Visitors are more than welcome to join their loved one at meal time with prior arrangement.


  • Parking

  • Seacroft Grange Care Village has a visitor car park at the front of the building.


Seacroft Grange Reviews (64)

Total of 64, showing 41-60
9.7

Seacroft Grange has a Review Score of 9.7 (9.661) out of 10, based on 16 reviews in the last 2 years. Over all time Seacroft Grange has 64 reviews.

Overall Experience

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Review from E B (Sister of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister is well cared for with a sense of dignity and affection.
The unit needs more input in terms of activities and it takes time to implement any improvements requested by families.

Reply from Sally Rasmussen, Marketing at Seacroft Grange

Thank you for taking the time to complete a review for us. We offer a comprehensive range of daily activities and try very hard to take into consideration the wishes of our residents. I will pass your feedback to the wellbeing team, who can perhaps review your sister's care plan. When implementing any changes we take time to ensure that we are doing so professionally and to the highest standards - we're sorry if it seems to take too long. If there is anything you'd like to discuss further please don't hesitate to ask one of the team. Kind regards.


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Review from Margaret D (Wife of Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been with you for 5 months and has vascular dementia and Alzheimer's and he has been very happy here as the staff are so understanding, kind and helpful to my husband and our family. It is a traumatic time for us all and we are plodding along thanks to your help. We are glad that we can
ask questions and liaise with you as the weeks go along.
We have noticed how other residents are treated with care and dignity and the rooms are continuously kept very clean. My husband enjoys his food too. Thank you to all.

Reply from Sally Rasmussen, Marketing at Seacroft Grange

Thank you so much for your review. It means a great deal to the team to know that your husband is happy and that you and your family feel supported. With kind regards.


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Review from D M (Wife of Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is cared for with dignity and respect by all the staff. His family visit at various times of the day and are always made to feel welcome.

Reply from Sally Rasmussen, Marketing at Seacroft Grange

Thank you for taking the time to write a review. It's really useful to be able to feed back to the team.
Kind regards, Sally Rasmussen.


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Review from T H (Daughter of Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mum has been a resident for approx. 14 months. Our experience of Seacroft Grange Care Village has been very positive. A family member visits every day and the care staff are consistently good.
Reception staff are friendly and welcoming. The clerical staff were extremely efficient when we moved
from self-funding and guided us through a difficult time dealing with social services. Activity staff work tirelessly. Cleaners/laundry - great.

Reply from Sally Rasmussen, Marketing at Seacroft Grange

Thank you for your lovely review - we're looking forward to sharing it with the team. With kind regards, Sally Rasmussen.


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Review from J H (Son of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is bright, clean and a nice environment. Facilities are modern and good. The food appears to be plentiful, varied and good quality. The staff are not over friendly and cannot always be relied on to carry out our wishes and need repeated prompting. Although generally kept clean the room can
be left untidy. Communication not always good with carers. That said a safe and caring environment for my mum.

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Review from Steve V (Son of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a marvellous facility the staff are diligent they get to know the residents. My father is happy there. It is a great reassurance to our family.

Reply from Sally Rasmussen, Marketing at Seacroft Grange

Thank you so much for the review. I know Vicky and the team will be delighted to hear how happy your father is.
Kind regards
Sally


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Review from Ronald H (Husband of Resident) published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. I would recommend any person to stay.
Staff very good (excellent).

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Review from Carol F (Daughter of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was dying. She was treated with great respect. We were also looked after very well.

Reply from Sally Rasmussen, Marketing at Seacroft Grange

Sending you our sincere condolences, thank you for taking the time to write a review which may help others facing difficult times.
Kindest regards


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Review from Linda N (Daughter of Resident) published on 13 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very well organised, caring, clean, pleasant and very loving. My mum is settled and so much better than she was 5 years ago. People are concerned and look after the residents exceptionally under very hard circumstances and they are very trustworthy.

Reply from Sally Rasmussen, Marketing at Seacroft Grange

Thank you for your kind review which I will share with the team and pleased to hear that your mum is happy, safe and well looked after. Kind regards
Sally


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Review from B H (Daughter of Resident) published on 13 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been treated with the utmost care, dignity and attention at all times. When asked, my father says he loves it there and all the staff are lovely he even dances with them when they play Frank Sinatra or Glen Miller. It is so sad to see what he has now become with such a cruel disease a
frail old gentleman, however, he is in the best place, he is well cared for has a lovely room and enjoys the best of food. The nurses all say he is a cheeky chappie and they look after him extremely well. I cannot think of a better place in which he should spend his final days.

Reply from Sally Rasmussen, Marketing at Seacroft Grange

Thank you for your lovely words. It means a great deal to us all that your father is happy and safe, I will be passing your comments on to the team. Wishing you and your family all the best. With kind wishes.


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Review from Renee S (Resident) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident at Seacroft Grange Care Village, Leeds for almost a year.
I have been so well looked after that I cannot praise the staff enough.

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Review from I S (Daughter of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is at the end of her life. The care she is receiving is wonderful.

Reply from Sally Rasmussen, Marketing at Seacroft Grange

Thank you for taking the time to write a review. Your kind words will be passed to our lovely team.
Kind regards
Sally Rasmussen


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Review from M H (Wife of Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with my husband's care. He is well liked.

Reply from Sally Rasmussen, Marketing at Seacroft Grange

Thank you for your review, I'll pass your comments to the team. Best wishes.


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Review from Kim P (Daughter of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommend Seacroft Grange for the loving care provided for Dad. We were all welcomed from day 1 and felt like it was 1 big family. The carers are always polite and friendly and could not do enough for Dad and for us. We know he has been well looked after and would recommend to anyone looking
for a home.

Reply from Sally Rasmussen, Head of Marketing at Seacroft Grange

Thank you for your lovely words. We'll be sharing them with the team, it's really nice to get positive feedback.
With kind regards
Sally Rasmussen


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Review from A W (Wife of Resident) published on 13 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the level of care that my husband is receiving and all the staff are willing and very kind to both myself and my husband at all times.

Reply from Sally Rasmussen, Head of Marketing at Seacroft Grange

Thank you for your review, it is so nice for our team to hear lovely comments like this.
With best wishes, Springfield Healthcare


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Review from Judith B (Daughter of Resident) published on 8 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I've ticked likely, but I need to point out some negatives:- Communication between night and day staff could improve - night staff are agency staff who Mum doesn't understand and movement of staff between wings causes care issues on their return to York wing.
Continuity is key to residents and their
families forming good relationships with staff and residents feeling comfortable regarding their intimate needs. There have been some mix ups regarding Mum's medication, I now always check it. However, there are members of the day staff who are excellent doing a very difficult job.
Mum thinks the food is generally ok, but she tells me there isn't much variation on the menu.
Value for money... I was upset that mum had a 10-day hospital stay due to a negligence incident, and we had no offer of a refund of fees or a reduction. Also, a 12.5% increase in fees after only 6 months in residence is excessive.
Generally, it is clean, new, modern with great facilities and activities, but improvements are required regarding the staff working rota to improve continuity.

Reply from Sally Rasmussen, Head of Marketing at Seacroft Grange

Thank you for your comprehensive feedback. I have passed your comments on to the team. There has been a lot of change in recent months and the ultimate objective, naturally, is to provide the highest possible quality of care. The team have been working really hard on this and it is unfortunate that during this time we have had to use agency staff - we also recognise that this is far from ideal. I very much hope that you can see some of the benefits of the positive changes which have been made. Our General Manager will contact you directly as we are not aware of a general rise in fees and to discuss your comments in more detail to enable us to make our homes and the care we provide the very best we possibly can. Kind regards


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Review from J R (Husband of Resident) published on 8 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been at Seacroft Grange Care Home since it opened. I am quite pleased with the care staff although the last 12 months has been a bit of a letdown, owing to the opening of the new part (The Green). The staff that myself and my wife got on well with have been moved over to the new part, which
has left a staff shortage and some of the care staff are agency workers most of the time and it's been difficult to find anyone to talk to. The staff themselves are polite and helpful, my wife seems content which means a lot to me and my family.

Reply from Sally Rasmussen, Head of Marketing at Seacroft Grange

Thank you for taking the time to write a review, your comments are very much valued by the team. You have correctly identified that there has been a great deal of change at Seacroft over the past 10-12 months. The team are doing everything possible to bring consistency and stability to the services that we offer and hopefully, you have already started to see a positive impact. If you ever have anything that you would like to discuss please don't hesitate to talk to our General Manager. Her door is always open for you. Kind regards.


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Review from Simon H (Mother of Resident) published on 24 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am highly satisfied with the care in all departments. The nursing and medical care, personal hygiene, activities and catering. I have found all staff very pleasant and helpful in all ways. Choice of menu is very good. I feel my son has benefitted since being at Seacroft Grange as he gets out quite
a lot.
The social activities are most adequate. I would highly recommend Seacroft Grange.

Reply from Sally Rasmussen, Head of Marketing at Seacroft Grange

What a pleasure to read, thank you for taking the time to submit a review. I'll pass your comments to the team.
Kind regards
Sally


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Review from Paul W (Father of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's in the name, "care" - Seacroft Grange Care Village.
Since March 2014, my son has received premier care on a 24/7 basis.
From staff to carers, my son is in good hands.

Reply from Sally Rasmussen, Head of Marketing at Seacroft Grange

Thank you for your review, I have already passed this on to the team who also said lovely things about you and your son Mr Wood. It is an absolute pleasure to help you both and other members of your family. Kind regards
Sally


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Review from J G (Wife of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The residents get a lot of care and attention.
Nothing seems too much trouble for the staff.

Reply from Sally Rasmussen, Head of Marketing at Seacroft Grange

Thank you for your very kind words. Feedback like this is really great for our staff to hear. Kind regards
Sally


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Current Review Score: 9.7 (9.661)

Overview of Review Score

The Review Score of 9.7 (9.661) out of 10 for Seacroft Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.819 for Seacroft Grange is calculated as follows: ( (158 Excellents x 5) + (26 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 188 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.842 Points relating to the number of positive Reviews for Seacroft Grange is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19. 16 Positive Reviews ÷ 19 = 0.842

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Eve

Eve Moran

Job Title: Home Manager

“I feel very lucky to work in a place with such a strong sense of community, where there is always a lovely buzz of activity and so many nice people.”