Oak House (Camino Healthcare), Tipton, West Midlands
Oak House (Camino Healthcare), Tipton, West Midlands
Oak House (Camino Healthcare), Tipton, West Midlands

Oak House is a purpose-built rehabilitation unit from Camino Healthcare providing a specialist 24-hour nursing service and care to adults with severe, enduring mental illness or mild learning disabilities aged between 18 and 65.

Oak House offers a whole host of state-of-the-art facilities, from the on-site gym to its purpose built ADL kitchen.

The building has underfloor heating throughout, fibre optic broadband and a whole range of living rooms and relaxation areas. All of the bedrooms are en-suite and there is a clear care pathway in place.

Oak House is situated near to colleges, community centres and leisure facilities, in addition to Birmingham, West Bromwich and Dudley town centres.

Group: Camino Healthcare Ltd

Person in charge: Jotham Kasinganetu (Clinical Operations Manager)

Local Authority / Social Services: Sandwell Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 16 Service Users

Registered Care Categories*: Learning Disability • Mental Health Condition • Substance Misuse • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Anorexia/Bulimia/Self Harming • Autism/ASD • Bipolar/Manic Depression • Challenging Behaviour • Schizophrenia

Admission Information: Ages from 18 to 65.

Single Rooms: 16

Rooms with ensuite WC: 16

Facilities & Services: Respite Care • Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Oak House (Camino Healthcare): click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Oak House (Camino Healthcare) has a Review Score of 9.4 (9.372)

The Review Score of 9.4 (maximum of 10) for Oak House (Camino Healthcare) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Oak House (Camino Healthcare) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.372 for Oak House (Camino Healthcare) is calculated as follows: ( (111 Excellents x 5) + (91 Goods x 4) + (21 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 226 Ratings = 4.372

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Oak House (Camino Healthcare) is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 3.2 positive Reviews (16 registered maximum number of service users ÷ 5). 15 Reviews ÷ 3.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    10
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oak House (Camino Healthcare)?

  • Extremely LIKELY
    11
  • Likely
    6
  • Don't know
    1
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oak House (Camino Healthcare)

  • Resident / Service User
    13
  • Sister of Resident/Service User
    2
  • Father of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Grandfather of Resident/Service User
    1
  • more

They are brilliant, the staff help you. I like going shopping.

How likely would you be to recommend Oak House (Camino Healthcare)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I had a big 50 and had a cake and a card from the staff. The service users made me a cake as well. Really enjoyed.

How likely would you be to recommend Oak House (Camino Healthcare)? Don't know

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I help out with the maintenance once a week plus I am starting college now - Some days it is different. If on days they are low on staff or meetings going on, we don't go out but on other days we do go out.

How likely would you be to recommend Oak House (Camino Healthcare)? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My friend seems extremely well looked after. Staff are always welcoming and friendly.

How likely would you be to recommend Oak House (Camino Healthcare)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friendly and supportive staff.
Behaviour is dealt with well and in a caring manner.

How likely would you be to recommend Oak House (Camino Healthcare)? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Staff are friendly, kind and very helpful.

How likely would you be to recommend Oak House (Camino Healthcare)? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Camino Healthcare is a good service. They provide us with great care and help us to become more independent with daily tasks. We get good rooms and we can make it more like home with pictures and posters. The meals they provide are a good standard and the portions are good. The place is always clean and we have a great cleaner that cleans the home daily. So overall, this is actually a good place. We also get phycological care which is such a good thing when you have mental health problems. The staff support is great.

How likely would you be to recommend Oak House (Camino Healthcare)? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

An up and coming business and doing well.
The facilities are fine.

How likely would you be to recommend Oak House (Camino Healthcare)? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I have been able to go to my church which is important to me. I have also had the chance to attend my Malachi group on Saturday.
I feel being at Oak House is a real experience as it tests and motivates my mental well-being.

How likely would you be to recommend Oak House (Camino Healthcare)? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

My sister has been to 4 care homes so far. Oak House is the best one, we both agree. Staff are very friendly and helpful and this is the best I have seen my sister.

How likely would you be to recommend Oak House (Camino Healthcare)? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friendly staff, warm welcome, no concerns myself but the standard of safeguarding for my mother.

How likely would you be to recommend Oak House (Camino Healthcare)? Neither Unlikely or Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Poor

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

All the staff have been really supportive in every way possible. Since I have been at Oak House, I have become better each day and weeks since I have been here. My overall stay has had a positive effect to my moods because there has been staff to talk to.

How likely would you be to recommend Oak House (Camino Healthcare)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am allowed to be as independent as I can. It is very confidence building. Staff members are very respectful and very attentive to what you need. You are encouraged to partake in activities and not to take a backseat. Encouragement is the prominent goal of staff members. Residents are gently encouraged to achieve and make goals to improve their life.

How likely would you be to recommend Oak House (Camino Healthcare)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I was very happy to go to the local shops and went to the barbers to have my hair cut. The home promotes my independence and I love the activities provided.

How likely would you be to recommend Oak House (Camino Healthcare)? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I was very happy to go to Wales on a day trip with the staff members. That day made me very happy and I would like to thank the staff for making it possible.

How likely would you be to recommend Oak House (Camino Healthcare)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

On visits, we notice that staff are courteous and pleasant. House seems very clean and friendly. Responses to any questions or queries are always forthcoming.

How likely would you be to recommend Oak House (Camino Healthcare)? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am being supported by staff into my new home. The manager has been so helpful sorting out my support package, me being able to pick my own support staff.

How likely would you be to recommend Oak House (Camino Healthcare)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Oak House building is really nice. There are a lot of supportive staff and the activity workers are brilliant. The rooms are really nice and clean. I like the independence they provide while still having support around.

How likely would you be to recommend Oak House (Camino Healthcare)? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Time here has been good. We need more activities and more time in the kitchen. I think that the outside gym should be used more. The food is nice and the rooms are good. Showers are always warm and the new houses are excellent all the way through. The staff are hard working and I can see this place going far. 4/5.

How likely would you be to recommend Oak House (Camino Healthcare)? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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