Bluewater Care Homes Ltd, Portsmouth, Hampshire
Bluewater Care Homes Ltd, Portsmouth, Hampshire
Bluewater Care Homes Ltd, Portsmouth, Hampshire

Blue Water Care Home is a modern care and nursing home which has been decorated throughout with an Art Deco theme. This has been very popular among residents, as has the designated beach room and cinema room where they can go to spend time relaxing in.

All carers have been trained to understand the individual needs of residents, and treat them with dignity and respect at all times.

A sensory room can be accessed by all residents and other communal rooms are enjoyed by residents during the daytime.

Owner: Bluewater Care Homes Ltd

Person in charge: Hayley George (Manager)

Local Authority / Social Services: Portsmouth City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Old Age

Single Rooms: 60

Rooms with ensuite WC: 60

Latest Care Quality Commission* Report on Bluewater Care Homes Ltd: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Bluewater Care Homes Ltd has a Review Score of 9.6 (9.642)

The Review Score of 9.6 (maximum of 10) for Bluewater Care Homes Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Bluewater Care Homes Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.725 for Bluewater Care Homes Ltd is calculated as follows: ( (99 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 131 Ratings = 4.725

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.917 Points relating to the number of positive Reviews for Bluewater Care Homes Ltd is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 11 Reviews ÷ 12 Target = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bluewater Care Homes Ltd?

  • Extremely LIKELY
    9
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bluewater Care Homes Ltd

  • Daughter of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

Owners and staff were helpful and caring and nothing was too much bother. The premises were clean and tidy and the facilities numerous. The decor and garden are lovely and inventive with an Art Nouveau style. The food was varied and available even after a day out.

How likely would you be to recommend Bluewater Care Homes Ltd? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A1+++
Friendly, helpful, clean and tidy.

How likely would you be to recommend Bluewater Care Homes Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good in every way, nice place.

How likely would you be to recommend Bluewater Care Homes Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

In October 2015 my uncle was diagnosed with Dementia and Alzheimer's. No longer able to live alone and care for himself, I, acting with Power of Attorney, had to find a care home in Portsmouth. Bluewater is clean and spacious and care with fun and love is top of their priorities. Both management and staff exercise their duties efficiently and professionally. My uncle at 90 years is in safe hands at this difficult time.

How likely would you be to recommend Bluewater Care Homes Ltd? Extremely Likely

Average Rating: 

 4.5 out of 5

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father in law stays for daycare and we are extremely happy all round with that. We just feel his care needs are not met to the standard we would like when he stays in for respite. We have raised these few points to managers but seems to happen most visits.

How likely would you be to recommend Bluewater Care Homes Ltd? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Keep doing what you are doing Bluewater! A home for our mum, a safe and kind environment. Mum is a real person, not just a patient. Staff know Mum better than we do ourselves since she has lived at Bluewater for three years. Bluewater is an extension of our family and we can air our concerns for Mum's best interests totally supported by Bluewater. We hit the jackpot when we found this home from home.

How likely would you be to recommend Bluewater Care Homes Ltd? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother in law has been a resident since November 2014. Originally, with vascular dementia now in the final stages of Alzheimer's. She has always been very well cared for and treated with the utmost respect and dignity. When we visit we feel welcomed and treated like part of a family.

How likely would you be to recommend Bluewater Care Homes Ltd? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have always found the care home staff to be extremely friendly and kind to the residents.
The rooms are always clean and welcoming. I would thoroughly recommend this home to anyone.

How likely would you be to recommend Bluewater Care Homes Ltd? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Fantastic care home, caring staff, great facilities, clean and comfortable - couldn't ask for a better home for my grandad.

How likely would you be to recommend Bluewater Care Homes Ltd? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am thoroughly happy and delighted with the standard of care in this home and the kindness of all the staff.
Nothing is too much trouble for them and dad is very happy here.

How likely would you be to recommend Bluewater Care Homes Ltd? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very friendly and caring atmosphere.
They go out of their way to make residents comfortable and seek medical help at the earliest symptoms.
Very professional and well trained and sympathetic carers.
There are activities if the resident wants to go and a cinema and hairdressing facilities on site.

How likely would you be to recommend Bluewater Care Homes Ltd? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Bluewater Care Homes Ltd

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Bluewater Care Homes Ltd

Job Vacancies

Staff Profiles

Aisha

Aisha Englefield

Job Title: Senior Care Support Worker

Joined: 2014

Description:

...

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Bluewater Care Homes Ltd