40 Richardson Road, Corner of Salzgitter Drive, Swindon SN25 4DS
Abbey House provides dementia care to people living in or near Swindon.
Staff have been carefully chosen to support small communities and give them the chance to live well with dementia and other difficulties faced by older people and those with disabilities.
The environment of the home has been designed to support person-centred care, while staff and nurses are able to deliver bespoke person-centred care using software to update plans, and record and respond to changes as they happen and any newly identified care needs.
Abbey House aims to provide residents with a home-from-home.
Group: Milestones Trust
Person in charge: Sheila Jolly (General Manager)
Local Authority / Social Services: Swindon Borough Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 73 Service Users
Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Huntington's Disease • Parkinson's Disease • Stroke
Admission Information: Ages 40+.
Single Rooms: 73
Rooms with ensuite WC: 73
Weekly Charges Guide: Personal Care Single from £950 Nursing Care Single from £1100 (These prices are only a guideline, please contact Abbey House to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
Abbey House can be found on the corner of Saltzgitter Drive, opposite the Jovial Monk Pub. Use SN25 4FD for sat nav.
Parking:
Parking on site
Latest Care Quality Commission* Report on Abbey House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.2 (maximum of 10) for Abbey House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Abbey House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.825 for Abbey House is calculated as follows: ( (50 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 57 Ratings = 4.825
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.387 Points relating to the number of positive Reviews for Abbey House is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 14.6 positive Reviews (73 registered maximum number of service users ÷ 5). 2 Reviews ÷ 14.6 Target = 0.137
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Abbey House has a Review Score of 8.2 (8.212) from 5 Reviews
Review submitted from a Postal Card by Alix B (Wife of Resident) on Monday 16 October 2017. Relates to October 2017.
My husband looks comfortable at last. First time in bed for six years. Staff are simply wonderful.
How likely would you be to recommend Abbey House? Extremely Likely
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Review submitted from a Postal Card by Mandy D (Niece of Resident) on Thursday 11 May 2017. Relates to April 2017.
When I visited my aunt today, the staff were very welcoming, friendly and helpful.
She was very clean, well presented and looking smart.
I could thoroughly recommend Abbey House to anyone needing to find a care home.
How likely would you be to recommend Abbey House? Extremely Likely
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Review submitted from a Postal Card by J C (Daughter of Resident) on Monday 13 March 2017. Relates to February 2017.
Abbey House is excellent, they look after my mum very well. They treat her with dignity and respect.
How likely would you be to recommend Abbey House? Extremely Likely
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Review submitted from a Postal Card by R H (Husband of Resident) on Monday 13 March 2017. Relates to August 2016.
My wife is very well cared for. Staff are friendly and helpful. Food is very good. Rooms are excellent and well serviced. Excellent all round.
How likely would you be to recommend Abbey House? Extremely Likely
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Review submitted from a Postal Card by K C (Son-in-law of Resident) on Thursday 9 March 2017. Relates to February 2017.
Being a new home very clean and good staffing levels nice size rooms, bathrooms and public areas.
How likely would you be to recommend Abbey House? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at Abbey House