Gracewell of High Wycombe, High Wycombe, Buckinghamshire
Gracewell of High Wycombe, High Wycombe, Buckinghamshire
Gracewell of High Wycombe, High Wycombe, Buckinghamshire

Gracewell of High Wycombe is a new luxury residential care home in the rural village of Lane End, on the edge of High Wycombe.

Specialising in high quality dementia care, nursing care and respite care for the elderly, this state-of-the-art care home features large, spacious en-suite rooms for all residents with all the Gracewell touches that help to set them apart from other nursing homes, including a hair and beauty salon, cinema and the 5-Point Gracewell Personalised Care Programme.

As well as offering excellent care services to elderly in the immediate area around High Wycombe, the home is also easily accessible from neighbouring areas such as Beaconsfield, Bourne End, Cookham, Marlow, Princes Risborough, Stokenchurch, West Wycombe, the Chilterns and South Buckinghamshire.

Group: Gracewell Healthcare Ltd

Person in charge: Sheena Croston (Manager)

Local Authority / Social Services: Buckinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 72 Service Users

Registered Care Categories*: Old Age

Single Rooms: 72

Rooms with ensuite WC: 72

Latest Care Quality Commission* Report on Gracewell of High Wycombe: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Gracewell of High Wycombe has a Review Score of 9.1 (9.065)

The Review Score of 9.1 (maximum of 10) for Gracewell of High Wycombe is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Gracewell of High Wycombe in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.648 for Gracewell of High Wycombe is calculated as follows: ( (49 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 71 Ratings = 4.648

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.417 Points relating to the number of positive Reviews for Gracewell of High Wycombe is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.4 positive Reviews (72 registered maximum number of service users ÷ 5). 6 Reviews ÷ 14.4 Target = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Gracewell of High Wycombe?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Gracewell of High Wycombe

  • Daughter of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1
  • more

My father came to live at Gracewell 3 months ago. His needs were met in all areas by the caring respectful staff. The high standards of care and kindness were reflected in the beautiful well-designed home which allowed Dad to walk freely as his dementia required in a safe environment. His family always greeted and made to feel part of an extended Gracewell's family. Dad's quality of life was greatly improved. I would highly recommend this wonderful residential care home.

How likely would you be to recommend Gracewell of High Wycombe? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Marketing, Digital Marketing Executive at Gracewell of High Wycombe responded to this review on 16 Nov 2017:

Thank you for taking the time to share your experience of Gracewell of High Wycombe.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of High Wycombe Team.

After a very bad fall and five weeks in hospital, my considerable needs were well assessed by Gracewell and I was moved to Gracewell the following day. I've received careful, firm and kind nursing care and have made tremendous progress in only a few weeks. The response from all the staff is very good, compassionate, friendly and helpful. Management is willing to listen to suggestions and the food is excellent.
This is a new building, light, bright and quite inspiring. I would highly recommend Gracewell of High Wycombe to anyone.

How likely would you be to recommend Gracewell of High Wycombe? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Sunrise Team, Digital Marketing Executive at Gracewell of High Wycombe responded to this review on 04 Oct 2017:

Thank you for taking the time to share your experience of Gracewell of High Wycombe.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of High Wycombe Team

I could not ask for more attentive care for my 91-year-old mother whose needs are now way beyond my own capability of providing. She is immobile, though refuses to accept it, has lost her sight and is suffering advanced dementia. She demands constant attention. Despite her limited capacity for enjoyment, the staff arrange entertainment and take her for wheelchair walks and do their best to stimulate her mental processes. Both my husband and I have our own health problems and it is a great relief to know that Mum is well cared for.

How likely would you be to recommend Gracewell of High Wycombe? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Lewis Sluman, Digital Marketing Executive at Gracewell of High Wycombe responded to this review on 31 Aug 2017:

Thank you for taking the time to share your experience of Gracewell of High Wycombe.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of High Wycombe Team

Mum moved to Gracewell from another nursing home which was of a very good standard, with the expectation that her overall quality of life would improve at Gracewell. She has now been a resident for 2 months and I am pleased to say that she is being looked after very well and enjoys engaging with staff and getting involved with activities. We feel her quality of life has improved. The home is lovely, brand new, bright and cheery with a good welcome for visitors from the excellent staff. It is nice to use the dining room and join Mum for meals.

This home is well run with supportive and attentive staff for both residents and visitors.

How likely would you be to recommend Gracewell of High Wycombe? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Lewis Sluman, Digital Marketing Executive at Gracewell of High Wycombe responded to this review on 04 Aug 2017:

Thank you for taking the time to share your experience of Gracewell of High Wycombe.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of High Wycombe Team.

Very good recently opened care home.
Staff give first class support to residents and present the home as a first class and efficient residence. High standards are kept in all aspects and the quality of the rooms and food provided can be well recommended. This is a well-managed business and deserves to progress.

How likely would you be to recommend Gracewell of High Wycombe? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

UK Marketing, Marketing Assistant at Gracewell of High Wycombe responded to this review on 25 Jul 2017:

Thank you for taking the time to share your experience of Gracewell of High Wycombe.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of High Wycombe Team.

My cousin seems very well cared for and the home is to an exceptionally high standard. It seems the staff look after him very politely and with consideration.

How likely would you be to recommend Gracewell of High Wycombe? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

UK Marketing, Marketing Assistant at Gracewell of High Wycombe responded to this review on 24 Jul 2017:

Thank you for taking the time to share your experience of Gracewell of High Wycombe.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of High Wycombe Team.

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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