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- Pemberley Manor Care Home







Pemberley Manor Care Home is a purpose-built modern care home for up to 75 residents. Close to Chislehurst in the borough of Bromley, the home is conveniently located close to the A20 and local train stations. The highly trained care team provides 24-hour care and takes time to get to know residents and their needs individually offering a truly person-centred approach.
The care home provides person-centred residential and specialist dementia...
Pemberley Manor Care Home is a purpose-built modern care home for up to 75 residents. Close to Chislehurst in the borough of Bromley, the home is conveniently located close to the A20 and local train stations. The highly trained care team provides 24-hour care and takes time to get to know residents and their needs individually offering a truly person-centred approach.
The care home provides person-centred residential and specialist dementia care across three floors. The home also offers short-term respite care, ideal for a period of convalescence following a stay in hospital. From the moment you step across the threshold, you’ll be embraced by its warm and welcoming atmosphere. With superb facilities, the highest standards of care, support and social interaction will be delivered with dignity, kindness, and compassion.
Care Provided by Pemberley Manor Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 75 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Pemberley Manor Care Home to confirm what's included and get a personalised quote:
All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
The price(s) shown are provided by the care home. Contact Pemberley Manor Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Jade Smith (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- Visitors welcome at any time.
Parking
- There is a car park onsite.
Pemberley Manor Care Home Reviews (112)
Pemberley Manor Care Home has a Review Score of 9.8 (9.830) out of 10, based on 43 reviews in the last 2 years.
Over all time Pemberley Manor Care Home has 112 reviews.
Pemberley Manor has a lovely feeling from the moment you enter through the front doors. The care is evident - it's all around from each staff member, whatever their role. The home and its different floors are well appointed with attractive and inviting communal areas - lounges, terraces and a...
I never thought mum would need to be in a care home but circumstances changed earlier this year. I have peace of mind that mum is receiving good care. She is safe, settled and happy. Pemberley Manor is most definitely one of the good ones.
Thank you for your lovely review of Pemberley Manor Care Home. Were delighted that you appreciate the warm atmosphere, welcoming surroundings and thoughtful touches our Wellbeing and Activities Team provide. We understand that choosing a care home for a loved one can be an emotional decision, and...
Thank you for your lovely review of Pemberley Manor Care Home. Were delighted that you appreciate the warm atmosphere, welcoming surroundings and thoughtful touches our Wellbeing and Activities Team provide. We understand that choosing a care home for a loved one can be an emotional decision, and it means so much to know that your mum is safe, settled and happy. Providing peace of mind for families is incredibly important to us. Thank you for recognising the dedication of our team and for sharing your kind words.
My mum came to Pemberley Manor a year ago. She's very happy with her care all staff are lovely. Helpful very caring. Lots of activities which she enjoys. Especially the singing. Also made lots of friends. She luvs the food. Manager are very approachable always happy to help with any issues. Lovely...
My mum came to Pemberley Manor a year ago. She's very happy with her care all staff are lovely. Helpful very caring. Lots of activities which she enjoys. Especially the singing. Also made lots of friends. She luvs the food. Manager are very approachable always happy to help with any issues. Lovely cleaning team. Well run care home.
Thank you so much for your lovely review! We're delighted to hear that your Mum is happy and settled at Pemberley Manor and has made lots of lovely friends along the way. It's wonderful to know she enjoys our activities, especially the singing, and is enjoying the food too! Our team takes great...
Thank you so much for your lovely review! We're delighted to hear that your Mum is happy and settled at Pemberley Manor and has made lots of lovely friends along the way. It's wonderful to know she enjoys our activities, especially the singing, and is enjoying the food too! Our team takes great pride in creating a warm, caring environment where residents feel at home and families feel supported. We'll be sure to share your kind words with our care team, management, housekeeping and kitchen teams. Thank you for being part of our Pemberley Manor family!
After looking at many care homes, nothing matched Pemberley Manor with its warm, friendly staff and modern, well-kept facilities. It offers so much for my uncle to live a happy life in a safe environment. Daily activities and events are held, with families and the community invited. It is a lovely,...
After looking at many care homes, nothing matched Pemberley Manor with its warm, friendly staff and modern, well-kept facilities. It offers so much for my uncle to live a happy life in a safe environment. Daily activities and events are held, with families and the community invited. It is a lovely, busy home that keeps him well entertained. The residents' rooms are well-equipped and homely touches can be added. The management team and floor seniors are excellent, always answering any questions. They gladly speak to you whenever you visit or call. The care team, support staff, receptionists, chefs and maintenance man are all lovely and keep everyone well looked after. There is a bright, airy cafe area with complimentary refreshments for visitors. My uncle has lived here for 6 months now and is very happy, which comforts us immensely. Some of my other relatives have already requested I move them there, should the need arise!
Thank you so much for such a wonderful and thoughtful review. We are delighted to hear that your uncle is happy and settled at Pemberley Manor, and that you feel reassured knowing he is safe, cared for and enjoying life with us. Our whole team takes great pride in creating a welcoming, homely...
Thank you so much for such a wonderful and thoughtful review. We are delighted to hear that your uncle is happy and settled at Pemberley Manor, and that you feel reassured knowing he is safe, cared for and enjoying life with us. Our whole team takes great pride in creating a welcoming, homely environment where residents and their families feel part of our community. It is lovely to hear that you enjoy our activities, events and caf area, too! We will be sure to share your kind words with the entire team. Thank you for trusting us to care for your uncle and for recommending Pemberley Manor to your family. Your feedback means so much to us!
Mum has been at Pemberley Manor for over 2 years. The staff are very kind and mum is well looked after. They also keep in close touch with the family which is very reassuring. There are lots of activities and a lovely bistro area for visits.
Mum has been at Pemberley Manor for over 2 years. The staff are very kind and mum is well looked after. They also keep in close touch with the family which is very reassuring. There are lots of activities and a lovely bistro area for visits.
Thank you for your lovely review and for being part of the Pemberley Manor family for over two years. We are so pleased to hear that your Mum is well cared for and that you find our communication reassuring. We understand how important it is to keep families informed and involved, and we're...
Thank you for your lovely review and for being part of the Pemberley Manor family for over two years. We are so pleased to hear that your Mum is well cared for and that you find our communication reassuring. We understand how important it is to keep families informed and involved, and we're delighted that you enjoy visiting our bistro and seeing the variety of activities we offer. Your kind words mean a great deal to our whole team, and we look forward to continuing to care for your Mum and welcoming you for many more visits!
My mum has been here a year and from the bottom of my heart I thank everyone who cares for my mum. The fantastic ladies in the office Managers/Seniors just have the biggest hearts and everyone is just amazing. The events they put on for the residents and family's are amazing .Thank you all for...
My mum has been here a year and from the bottom of my heart I thank everyone who cares for my mum. The fantastic ladies in the office Managers/Seniors just have the biggest hearts and everyone is just amazing. The events they put on for the residents and family's are amazing .Thank you all for being there for the families aswell xx
Thank you so much for your heartfelt review and kind words. We are delighted to hear that your Mum has been with us for a year and that you feel so supported by our team. We believe caring for our residents also means being there for their families, and it means so much to know this has been your...
Thank you so much for your heartfelt review and kind words. We are delighted to hear that your Mum has been with us for a year and that you feel so supported by our team. We believe caring for our residents also means being there for their families, and it means so much to know this has been your experience. Our team works hard to create special moments and memorable events for everyone to enjoy together. We will be sure to share your lovely feedback with the whole team. Thank you for being part of our Pemberley Manor family.
We needed her to be safe and cared for, Pemberley was suggested to us. (Fortunately)
A Care home was a first for us
The team at Pemberley provide much more than that, they work very hard to...
We needed her to be safe and cared for, Pemberley was suggested to us. (Fortunately)
A Care home was a first for us
The team at Pemberley provide much more than that, they work very hard to achieve a bespoke, happy,comfortable,spotless clean environment for all residents, relatives and friends
Nothing is to much trouble, kind and helpful,always busy with activities, i saw a group of small school children visiting recently-how lovely, good for the residents also educating the young people
Pemberley has a excellent reputation in the community, well deserved.
In my experience due to a Team who work together to ensure the highest standards, whatever there Job Role is.
Lead by the unique Manager Jade.
We will always be grateful
Thank you so much for your lovely review and for sharing your experience of Pemberley Manor. We are delighted that your Mum has felt safe, comfortable and well cared for since joining us. Our team takes great pride in creating a welcoming, homely environment where residents can enjoy meaningful...
Thank you so much for your lovely review and for sharing your experience of Pemberley Manor. We are delighted that your Mum has felt safe, comfortable and well cared for since joining us. Our team takes great pride in creating a welcoming, homely environment where residents can enjoy meaningful activities and special moments, including visits from our local community. Your kind words about Jade and the whole team mean a great deal to us, and we will be sure to share your feedback with everyone. Thank you for placing your trust in us to care for your Mum.
My dear Mum went into Pemberley back in January, we are so grateful for all they do everyone is so caring, happy and friendly. The confidence we have in the entire team to look after Mum is 100%, the whole experience thus far has been outstanding and I would readily recommend the facility.
My dear Mum went into Pemberley back in January, we are so grateful for all they do everyone is so caring, happy and friendly. The confidence we have in the entire team to look after Mum is 100%, the whole experience thus far has been outstanding and I would readily recommend the facility.
It means so much to hear how happy and reassured you feel about the care your Mum receives. Our team takes great pride in creating a warm, caring and welcoming environment for our residents and their...
Thank you so much for your wonderful review and for sharing your experience of Pemberley Manor.It means so much to hear how happy and reassured you feel about the care your Mum receives. Our team takes great pride in creating a warm, caring and welcoming environment for our residents and their families, so knowing you have complete confidence in us is incredibly special.
We're delighted to hear that your experience has been outstanding so far, and we're truly grateful for your kind recommendation. It's a pleasure to have your Mum as part of the Pemberley Manor family, and we look forward to continuing to provide her with the very best care and support.
This is my second experience of a family member staying at this 'Care Hotel'. My Nan was previously a resident for 6 months and the care she received was exceptional (previous review done). However, when my amazing Mum quite suddenly needed a similar type of environment I knew that this was the...
Communication is great at a management level but also with all staff members. The extensive level of staff retention (many staff still there since my Nan was there) shows that it is a great place to work which really helps create the positive culture.
My Mum has settled exceptionally well which is thanks to all the staff, she has put on weight which is positive and likes the food. Staff are still getting to know my Mum and are always approachable to talk about her health and wellbeing. Thank you to all, you are all appreciated.
Thank you so much for taking the time to share such a heartfelt review of Pemberley Manor. It means the world to us to know that, having experienced the care your Nan received, you felt confident choosing Pemberley Manor for your Mum too. We are incredibly grateful for the trust you have placed in...
Thank you so much for taking the time to share such a heartfelt review of Pemberley Manor. It means the world to us to know that, having experienced the care your Nan received, you felt confident choosing Pemberley Manor for your Mum too. We are incredibly grateful for the trust you have placed in us to care for another very special member of your family. We're especially pleased to hear how well your Mum has settled in, is enjoying her food and has gained some positive weight. It's lovely to hear that you feel able to approach our team and that communication has been so positive. Your kind words about our staff retention and the culture we strive to create are particularly appreciated. Our team is at the heart of Pemberley Manor, and seeing familiar faces who cared for your Nan still here today is something we are very proud of. We will make sure your lovely comments are shared the whole team. Thank you again for your trust and your kind words.
Pemberleys staff are...
Pemberleys staff are totally person centered and their care is excellent and consider dignity and respect at all times.
My brother and I are kept informed of any changes with regards to mums health, together we see her 3 times a week, they don't wait for visits but inform by phone or email.
Nothing is ever too much, residents are included with reception / office staff if they want to just sit and chat or just be with them.
The facilities are wonderful and lovely gardens.
They also have a weekly itinerary of events.
I strongly recommend this wonderful home, the peace of mind for us is priceless.
We understand how difficult it is to see a loved one's health decline, and we are honoured that you have entrusted us with your mum's care throughout her...
Thank you so much for taking the time to share such a heartfelt review. We are truly grateful for your kind words and your recommendation.We understand how difficult it is to see a loved one's health decline, and we are honoured that you have entrusted us with your mum's care throughout her journey. It means so much to hear that, during her time with us, she found renewed enjoyment and that our team has continued to provide compassionate, person centred care with dignity and respect at the heart of everything we do.
We're also pleased to know that you and your brother feel well supported through regular communication and that you have confidence in the way we keep you informed about your mum's wellbeing. Building strong relationships with residents and their families is incredibly important to us.
Thank you for your lovely comments about our facilities, gardens, activities and the warm, welcoming atmosphere throughout the home.
From the moment I walked into this care home after visiting several others, I knew it was the right place for my father. Living with Alzheimer's and dementia is incredibly difficult, but the warmth, compassion and kindness shown by every member of staff immediately reassured me. The home is...
The care my father receives is exceptional, and the support given to me has been equally outstanding. I am always kept informed and know I can speak to someone whenever I need to. Every member of staff goes above and beyond, treating residents with dignity, respect and genuine kindness.
My father is happy, feels safe and has found a second family here. I cannot thank everyone enough for the care, compassion and support they have shown us. I would recommend this care home without hesitation.
Thank you so much for your incredibly kind and thoughtful review. Your words mean a great deal to all of us at Pemberley Manor.We understand how difficult it can be to find the right care home for a loved one living with Alzheimer's and dementia, so we are truly honoured that you chose Pemberley...
Thank you so much for your incredibly kind and thoughtful review. Your words mean a great deal to all of us at Pemberley Manor.We understand how difficult it can be to find the right care home for a loved one living with Alzheimer's and dementia, so we are truly honoured that you chose Pemberley Manor for your father. Knowing that you felt reassured from your very first visit and that our home feels welcoming and like a family is wonderful to hear.It is especially rewarding to know that your father feels happy, safe and so well cared for, and that you have felt supported throughout his journey with us. We believe that keeping families informed and working together is an important part of providing the highest standard of person-centred care, so your comments are greatly appreciated.
Your recognition of the compassion, dignity and dedication shown by our team will mean so much to every member of staff.
Pemberley Manor was recommended too me for my Mum and we were so glad we asked to view, we found the Client Liaison Manager, Lauren and Jade the Home Manager a delight to deal with, nothing seemed too much trouble. When Mum arrived at Pemberley we were a little worried but the staff made the...
Pemberley Manor was recommended too me for my Mum and we were so glad we asked to view, we found the Client Liaison Manager, Lauren and Jade the Home Manager a delight to deal with, nothing seemed too much trouble. When Mum arrived at Pemberley we were a little worried but the staff made the transition very normal and friendly, we are now 1 week in and every member of staff knows my Mums name, she has been made to feel very welcome. From what I have seen from transition from hospital to settling into Pemberley I would 100% recommend this care home to who ever is making the decision for a loved one. As a family we have visited on numerous occasions to ensure she has settled in and we have even met the chef Dave, who has a genuine concern if Mum likes his food. Wonderful Care Home, Wonderful Staff and we know Mum is being looked after and is happy.
We understand that choosing a care home and supporting a loved one through the move can be an emotional experience, so we are delighted to hear that Lauren, Jade and the rest of the team...
Thank you so much for taking the time to share such a thoughtful review and for recommending Pemberley Manor.We understand that choosing a care home and supporting a loved one through the move can be an emotional experience, so we are delighted to hear that Lauren, Jade and the rest of the team helped make your mum's transition from hospital as smooth and reassuring as possible. It's wonderful to know that she has been made to feel so welcome and that every member of the team has taken the time to get to know her.
We are also pleased to hear your kind comments about Dave and the genuine care he takes in ensuring residents enjoy their meals. Every member of our team plays an important role in creating a warm, caring and supportive environment, and your feedback reflects exactly what we strive to achieve every day.
Thank you again for your trust in us and for your heartfelt recommendation.
No complaints. Excellent levels of care. All staff know my Dad and know his needs staff always listen and ready to talk and will act on what is required. Secure and safe environment. Have already recommended to a number of others
No complaints. Excellent levels of care. All staff know my Dad and know his needs staff always listen and ready to talk and will act on what is required. Secure and safe environment. Have already recommended to a number of others
We are delighted to hear that you have been so pleased with the care your dad receives at Pemberley Manor. Building strong relationships with our residents and understanding their individual needs is at...
Thank you so much for your wonderful review and for taking the time to share your experience.We are delighted to hear that you have been so pleased with the care your dad receives at Pemberley Manor. Building strong relationships with our residents and understanding their individual needs is at the heart of the care we provide, so it's lovely to know that our team has made such a positive impression.
It's also reassuring to hear that you feel our home provides a safe and secure environment and that you have found our team approachable, attentive and responsive. Knowing that you have already recommended Pemberley Manor to others is one of the highest compliments we could receive.
Thank you again for your trust and support. Your kind words mean a great deal to our entire team.
The staff are always attentive and look after mum really well. Even when she gets confused and less than polite towards them.
Meals look really good and entertainment side of things really good too.
The staff are always attentive and look after mum really well. Even when she gets confused and less than polite towards them.
Meals look really good and entertainment side of things really good too.
We are delighted to hear that you've been pleased with the care your mum receives at Pemberley Manor. Our team is committed to providing compassionate, person centred care, and it's wonderful to know their patience, kindness and...
Thank you for taking the time to leave such a lovely review.We are delighted to hear that you've been pleased with the care your mum receives at Pemberley Manor. Our team is committed to providing compassionate, person centred care, and it's wonderful to know their patience, kindness and attentiveness have made such a positive difference, especially during times when your mum may be feeling confused.
It's also great to hear your comments about the cleanliness of our home, the quality of our meals and the range of entertainment and activities we provide. Creating a warm, comfortable and engaging environment for our residents is something we take great pride in.
Thank you again for your kind words and for placing your trust in us. Your feedback means so much to our whole team.
The staff at Pemberly manor care home, provided exceptional care, very supportive, and professional it's clean comfortable and welcoming, anyone looking for a safe loving environment for their loved ones I highly recommend Pemberly manor.
The staff at Pemberly manor care home, provided exceptional care, very supportive, and professional it's clean comfortable and welcoming, anyone looking for a safe loving environment for their loved ones I highly recommend Pemberly manor.
We are delighted to hear that you found our team to be caring, supportive and professional. Providing a safe, welcoming and comfortable environment where residents feel at home is at...
Thank you so much for your kind recommendation and for taking the time to share your experience of Pemberley Manor.We are delighted to hear that you found our team to be caring, supportive and professional. Providing a safe, welcoming and comfortable environment where residents feel at home is at the heart of everything we do, so it's wonderful to know this has been reflected in your experience.
Your thoughtful feedback means a great deal to our entire team and will be shared with them. Thank you once again for your recommendation and for placing your trust in Pemberley Manor.
Wonderful staff and events for the residents. Real family feel and my mum just loves staying in this care home. Netta is a real gem in particular organising fun things which all are encouraged to join.
Wonderful staff and events for the residents. Real family feel and my mum just loves staying in this care home. Netta is a real gem in particular organising fun things which all are encouraged to join.
It's lovely to know that you've enjoyed the activities and events we provide for our residents. We will be sure to pass...
Thank you so much for your wonderful review. We are delighted to hear that your mum loves living at Pemberley Manor and that you feel our home has such a warm, family atmosphere.It's lovely to know that you've enjoyed the activities and events we provide for our residents. We will be sure to pass on your kind words to Netta, who will be thrilled to know that her enthusiasm and dedication are making such a positive difference. She works incredibly hard to create fun, engaging experiences that everyone can enjoy.
Thank you again for your thoughtful feedback and for trusting us with your mum's care. Your kind words mean a great deal to our whole team.
As we are new to Pemberley we really didn't know what to expect. However all the staff are wonderful, always happy to help and advise . Their care is outstanding nothing is too much trouble for them . It is a pleasure to visit mum and see her so happy .
As we are new to Pemberley we really didn't know what to expect. However all the staff are wonderful, always happy to help and advise . Their care is outstanding nothing is too much trouble for them . It is a pleasure to visit mum and see her so happy .
It is wonderful to know that our team has made you feel supported from the very beginning and that their care, kindness and dedication have...
Thank you for taking the time to share your lovely feedback. We are so pleased to hear that your experience at Pemberley Manor has exceeded your expectations.It is wonderful to know that our team has made you feel supported from the very beginning and that their care, kindness and dedication have had such a positive impact on both you and your mum. Knowing that she is happy and that you enjoy visiting her is the greatest compliment we could receive.
Your kind words mean so much to our entire team, and we will be sure to share your feedback with them. Thank you for your trust and for recommending Pemberley Manor.
My mother moved into Pemberley Manor three years ago and has since received great care. From our first visit we knew that this was the right home for her. All the staff are so friendly and caring and nothing is too much trouble. The rooms are very comfortable and the food excellent and activities...
My mother moved into Pemberley Manor three years ago and has since received great care. From our first visit we knew that this was the right home for her. All the staff are so friendly and caring and nothing is too much trouble. The rooms are very comfortable and the food excellent and activities are put on every day, together with celebrations for birthdays and other special occasions. We give Pemberley Manor 5 stars!
We are delighted to hear that our team has made such a positive impression with their...
Thank you so much for your wonderful five star review. It means a great deal to us that you chose Pemberley Manor for your mother and that, three years on, you continue to feel she is receiving such great care.We are delighted to hear that our team has made such a positive impression with their kindness, dedication and willingness to go the extra mile. It's also lovely to know that your mother is enjoying her comfortable surroundings, our home cooked meals, and the varied programme of activities and celebrations that help make each day special.
Your kind words will be shared with the whole team, who work hard to create a warm, welcoming environment for all our residents and their families. Thank you again for your trust and support, we truly appreciate it.
I'm writing concerning Pemberley Manor. It's taking my mother-in-law a very long time to settle in, but the staff have been amazing. They've been patient loving, she has started to warn to all of the staff. It's taking a very long time. She's is a very stubborn woman . They've given her all the...
Well, done to Pemberley Manor, and all the staff. it's home from home residence . Anything they need It's sorted for them. Have a good daily program twice a day.
When my mother-in-law was first resident, we found it extremely hard going to see her, but I actually look forward to going to see her now she smiles staff are lovely. It's a very hard job.
Thank you for taking the time to leave a review, we are delighted that your Mother-in-law has settled into our care home and is enjoying life with us here at Pemberley Manor.
We are all...
We are all so pleased with her progress, She looks so well and I know she feels Safe, confident and included.
The Daily activities are optional and we are thrilled that mum participates in many of them.
A wonderful menu with choices all freshly prepared. Her delightful room has a lot of her favourite things around her and has her own beautiful outside area which brings her such Joy.....
I could go on and on but mainly Pemberley is filled with kind smiles, support and love
Thank you so much for your wonderful review and for sharing your family's experience with Pemberley Manor. We are truly honoured that, after visiting so many care homes, you chose Pemberley Manor for your mum's new chapter. It means so much to hear that the warm welcome, caring atmosphere, and...
Thank you so much for your wonderful review and for sharing your family's experience with Pemberley Manor. We are truly honoured that, after visiting so many care homes, you chose Pemberley Manor for your mum's new chapter. It means so much to hear that the warm welcome, caring atmosphere, and sense of calm gave your family confidence from the very beginning. We're delighted that your mum has settled in so well and that she feels safe, confident, and included. It's lovely to know she's enjoying the activities, her freshly prepared meals, and the comfort of her room and private outdoor space. Helping our residents continue to enjoy the things that bring them happiness is at the heart of what we do. Your kind words about our team's smiles, support, and love are greatly appreciated and will be shared with everyone. Thank you for placing your trust in us and for taking the time to recommend Pemberley Manor.
My Mother has settled very well at Pemberley. She feels safe, which she no longer did at home and had become isolated. Help is just a button push away I have found all of the staff without exception to be extremely kind attentive and caring to their residents but also to the family as well. They...
My Mother has settled very well at Pemberley. She feels safe, which she no longer did at home and had become isolated. Help is just a button push away I have found all of the staff without exception to be extremely kind attentive and caring to their residents but also to the family as well. They are never too busy to listen and take on board everything that is said. We are kept fully informed of any issues be it health or welfare. Any problems are dealt with very quickly. Everyone greets you with a smile and cheery hello. Mum enjoys the food which is extremely good, and enjoys the variety of activities which are enjoyable and inclusive. She is always clean and tidy as is her room and indeed the whole home. She has made friends. Her whole quality of life has improved greatly. I can't recommend highly enough.
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are delighted to hear that your mother has settled in so well at Pemberley Manor and that she feels safe, supported, and happy in her new home. It means a great deal to know that our team has made a positive...
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are delighted to hear that your mother has settled in so well at Pemberley Manor and that she feels safe, supported, and happy in her new home. It means a great deal to know that our team has made a positive difference not only to your mother's daily life but also to your family's experience. We believe that open communication and compassionate care are essential, so we're especially pleased that you feel well informed and listened to. We're also delighted that your mother is enjoying the food, taking part in activities, making new friends, and experiencing such an improvement in her quality of life. Your kind words about our staff, the home environment, and the care provided will be shared with the whole team, they will be truly appreciated. Thank you once again for your wonderful recommendation and for placing your trust in us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (207) & Events (0)
- 02 Oct 2026
There was a very special celebration at Pemberley Manor Care Home this weekend as residents Ron and Rosemary celebrated their incredible 68th wedding anniversary. To mark the occasion, Ron and...
- 10 Aug 2026
Residents at Pemberley Manor Care Home in Orpington are celebrating after successfully completing a 41-mile virtual walking challenge as part of Country Court in Bloom’s July theme of Movement &...
- 10 Aug 2026
Pemberley Manor Care Home in Orpington welcomed members of the local community, healthcare professionals and relatives for a memorable morning of learning, connection and collaboration during its recent Business &...
There are no upcoming events for Pemberley Manor Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Pemberley Manor Care Home.
Meet the Team (9)

I started my career as a carer, after spending my childhood watching my parents working in various care homes and seeing the difference this made to...
I started my career as a carer, after spending my childhood watching my parents working in various care homes and seeing the difference this made to people's lives, care is quite literally in my genes! As soon as I left school, I knew this was what I wanted to do and I worked as a carer for 4 years, before changing roles in my previous care home to Activities coordinator, I continued in this role and then joined the incredible team at Baycroft as a Lifestyle and Wellbeing Co-ordinator, where I was mostly responsible for organising and hosting our weekly activities programme.
I have recently started an exciting new position within Baycroft as a customer relations manager and have been enjoying exploring my new role and furthering my skills.

Raised in Caserta, Italy, Michele del Monaco grew up surrounded by the finest ingredients and traditions of Southern Italy. He’s had an amazing...
Raised in Caserta, Italy, Michele del Monaco grew up surrounded by the finest ingredients and traditions of Southern Italy. He’s had an amazing career, including working in Sardinia, taking the position of Executive Chef in one of Rio de Janeiro’s finest Italian restaurants and joining the world-renowned kitchens at the two Michelin-starred Hotel Il Pellicano in Tuscany.
Over his global career, Michele has evolved his cooking to incorporate the modern fine dining style whilst maintaining the authentic Italian concept inspired by his homeland, which is what he is now bringing to Baycroft in Orpington.
Our personal favourites are his calamari, beef wellington and apple crumble!!

Hi, My name is Lauren and I am the new Home Administrator for Baycroft, Grays Farm Road. I have been in the care industry since 2013 when I started...
Hi, My name is Lauren and I am the new Home Administrator for Baycroft, Grays Farm Road. I have been in the care industry since 2013 when I started as a carer in an extra scheme and from there, I progressed into more senior roles over the 6 years I worked there. I then worked for a private domiciliary service in Bromley until the end of 2020. I have always enjoyed working in care and gaining various experiences from the roles have been in over the years, It's very rewarding knowing that you are making a difference in a person's life. After a break from work to raise children, I am now here at Baycroft and I am looking forward to working with the team and meeting the residents and family members.

I love my job as a...
My name is Joanne, and I am one of the receptionists at Baycroft Orpington I have worked as a receptionist all my working life.I love my job as a receptionist at Baycroft Orpington because I get to see so many visitors with who I really enjoy chatting.
I have lots of conversations with the lovely residents, jokes and laughs they are such lovely people it is nice to meet their family members too.
Not forgetting the very nice staff and my team whom I enjoy working with.

Hi, I recently joined Baycroft as a Receptionist. My background is in Beauty and Aesthetics, most recently as an Aesthetic Consultant at Harley...
Hi, I recently joined Baycroft as a Receptionist. My background is in Beauty and Aesthetics, most recently as an Aesthetic Consultant at Harley Street. As a therapist and consultant, I have always enjoyed working with the older generation and building a relationship with them to the point a lot of them became friends. I have a caring nature and decided to get into the care industry using my customer service and reception skills. I know I will get a lot of job satisfaction from knowing I am part of helping someone’s care and attending to their friends and relatives, giving them 5-star service.

I am the maintenance man for Baycroft, I have been made very welcome and supported by the staff in the home.
I’ve been in care for over 17 years in...
I am the maintenance man for Baycroft, I have been made very welcome and supported by the staff in the home.
I’ve been in care for over 17 years in different roles predominantly in Dementia homes, eventually moving into training. Qualified in all aspects of training within the healthcare sector. I moved out of care homes and into a highly successful training company teaching across all sectors of care including the NHS. I am a qualified Dementia trainer for the world-renowned Virtual Dementia Tour and a Newly designed Dementia Interpreter I can utilise my skills gained to help make the residents' lives as fulfilling as possible.

I joined Baycroft in 2019 as a healthcare assistant but I started caring in 2017 for my great nan when she became unwell. I have now started a new...
I joined Baycroft in 2019 as a healthcare assistant but I started caring in 2017 for my great nan when she became unwell. I have now started a new role as Activities Coordinator at Baycroft Grays Farm Road, I am enjoying creating a diverse, stimulating activities programme for residents to enjoy.
I enjoy taking part in the daily activities with residents and it is so rewarding to see them benefiting from having social interaction with others and a sense of empowerment from taking part.

BIN ZHANG graduated from Medical College of SOUTHEAST UNIVERSITY in China and gained a Diploma of Medical Laboratory Science. After his graduation,...
BIN ZHANG graduated from Medical College of SOUTHEAST UNIVERSITY in China and gained a Diploma of Medical Laboratory Science. After his graduation, BIN worked as a medical laboratory scientist in general hospitals for 10 years, as a senior QC supervisor and ISO15189 internal auditor in independent medical laboratories for 4 years, and as a QA manager and senior medical IVD scientist in an international medical devices company.
After moving to UK BIN gained NVQ-3 Health and Social care certificates and has been working in healthcare settings for 6 years. During his work experience, he has a good reputation for client-centred care service as a healthcare assistant and senior healthcare assistant.

environment.
She is...
Larina Gray Green has a special gift. She earns the trust of the residents and the respect of her colleagues in her workenvironment.
She is adaptable and takes responsibility very seriously. She remains confidently calm in the face of stress or crises. Larina is compassionate, friendly and obliging and is an asset to whomever employs her.
Frequently Asked Questions about Pemberley Manor Care Home
How much does Pemberley Manor Care Home cost?
The care home lists weekly fees per person from £1,850 for residential care (respite from £1,900) and from £1,850 for residential dementia care (respite from £1,900). Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
What types of Care is Pemberley Manor Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Pemberley Manor Care Home have?
There are 75 Single Rooms.
What are the Facilities & Services at Pemberley Manor Care Home?
Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Pemberley Manor Care Home to the centre of Orpington?
2.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pemberley Manor Care Home to verify any information. View our terms and conditions. Pemberley Manor Care Home has an Enhanced Service -what an Enhanced Service includes.