All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
These prices are only a guideline, please contact Pemberley Manor Care Home to find out the exact price for your requirements.
Visitors welcome at any time.
There is a car park onsite.
Pemberley Manor Care Home has a Review Score of 9.9 (9.910) out of 10, based on 34 reviews in the last 2 years.
Over all time Pemberley Manor Care Home has 92 reviews.
5.0 out of 5
Thank you so much for your kind words. We're delighted to hear that your mum had a positive experience during her respite stay at Pemberley Manor. It's wonderful to know that our clean, welcoming, and homely environment stood out to you and your mum's visitors, we love hearing it felt like a 5 star hotel! Our team is passionate about delivering care that is both professional and deeply respectful, so your recognition of their kindness and attentiveness means a great deal. We also appreciate your comments about the CQC report. We believe it's important for inspections to reflect the current standard of care, and we're committed to ongoing excellence in everything we do. Thank you again for taking the time to share your feedback. It was a pleasure to care for your mum, and we wish her and your family all the very best
5.0 out of 5
Thank you once again for your continued trust and for sharing such a heartfelt update. We are truly grateful for your kind words and ongoing support since your mum joined us in July. It's deeply rewarding to hear that the care and attentiveness of our team have made such a positive impact, especially during what must have been a very worrying time. The health and safety of our residents are always our top priorities, and we're incredibly proud of our staff for responding swiftly and appropriately to ensure your mum received the urgent care she needed. We're relieved and happy to know she is now doing well, and we'll continue to support her with the compassion and dignity she deserves every single day. Thank you again for your kind praise of our team and leadership, it truly means a lot to us all.
5.0 out of 5
Thank you so much for your wonderful review. Your kind words truly mean the world to our entire team. We're incredibly touched to hear how happy and at ease you feel knowing your husband is being cared for here at Pemberley Manor. Our goal is always to create a warm, safe, and supportive environment, not just for our residents, but for their loved ones too. It's lovely to hear that you enjoy special moments together, whether it's lunch on the veranda or a relaxing film in our cinema. Knowing that you feel relaxed and reassured is the greatest compliment we could receive. Thank you for your trust and for taking the time to share your experience, it's a pleasure and a privilege to care for your husband.
5.0 out of 5
Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that your mum has made such great progress since coming to Pemberley Manor, that truly means the world to us. Our team takes great pride in providing a clean, welcoming, and caring environment where residents feel safe, supported, and engaged. It's lovely to know that the efforts of both our care and activities teams, as well as our management staff, have made such a positive impact on your mum's wellbeing. Thank you again for taking the time to share your experience. We're so pleased to have your mum with us, and we look forward to supporting her continued improvement
5.0 out of 5
Thank you so much for your beautiful and heartfelt review. We know how emotional and important the decision is when it comes to finding the right care for a loved one especially someone as special as your 101 year old Nan. We're truly honoured that you chose Pemberley Manor after such a thorough and thoughtful search. We're so pleased that from the moment you walked through our doors, you felt that sense of community, warmth, and reassurance, it's something we strive to create not just for our residents, but for their families as well. Your kind words about our team mean the world to us. They are truly dedicated to making every resident feel safe, valued, and cared for from the very first moment. It's wonderful to hear how quickly your Nan settled in from having her nails done to planning her next meal! That's exactly the kind of welcoming and engaging environment we aim to provide every day.
5.0 out of 5
Thank you so much for your incredibly kind and thoughtful words. We understand how difficult the decision must have been to find alternative care for your mum, and we're truly honoured that you chose Pemberley Manor to be her new home. It means the world to us to know that you felt comforted and reassured from the moment you walked through our doors. Creating a warm, family like atmosphere is at the heart of everything we do, and we're so glad that this has been your experience. Your mum is a wonderful part of our Pemberley Manor family, and we feel privileged to care for her. Our team takes great pride in ensuring every resident feels valued, included, and truly at home whether it's through daily care, special celebrations, or simply sharing a smile and a kind word. Thank you again for taking the time to share your experience. Your words are a true reflection of why we do what we do.
5.0 out of 5
The facilities, decor, and general condition of Pemberley is superb, feeling more like a hotel than a care home. It's always kept nice and clean.
The dining room is like a restaurant, serving freshly cooked, varied, nutritional meals
Activities are organised every day, and although my wife doesn't participate in many, those which she has, she very much enjoyed.
It's still early days, and obviously my wife has to learn to trust the staff, and they have to get to know her. So far however, she seems to be settling in well, with lots of smiles, showing us that she is happy.
This gives us great comfort, many thanks to all the staff at Pemberley Manor.
Thank you so much for your kind and thoughtful words. We understand how incredibly difficult it can be to make the decision to seek residential care for a loved one, and we're truly honoured that you chose Pemberley Manor for your wife's new home. It means a great deal to us to hear that you felt welcomed and reassured from the moment you arrived, and that our team's approach helped you feel confident in your decision. Ensuring that our residents are always the focus of our care is at the heart of everything we do, and we're so pleased that this was evident to you from the start. We're also glad that the facilities, atmosphere, and meals have met your expectations, and that your wife has already begun to settle in. We know how important trust and familiarity are especially with Alzheimer's and our team is committed to getting to know her and supporting her in a way that makes her feel safe, respected, and valued. Seeing those smiles you mentioned is the best feedback we could hope for.
5.0 out of 5
Thank you for your kind words about Pemberley Manor. We're so pleased to hear that you and your family felt welcomed from your very first visit, and that your mum has settled in well over the past six weeks. It's wonderful to know that she's enjoying her spacious room, the lovely grounds, and the restaurant style dining, our team works hard to create a warm, comfortable environment for all our residents. We also appreciate your comments about our activities and day trips, as well as the care shown during the recent hot weather. It's important to us that both residents and their families feel looked after, and we're glad you've enjoyed relaxing in the bistro too. Thank you again for your support, it truly means a lot to the whole team.
5.0 out of 5
Thank you for sharing such thoughtful feedback. We're so pleased to hear that your initial impressions have evolved into a positive experience, and that your mother has chosen to stay with us permanently following her respite stay. We understand that moving into a care home is a big decision, and we're glad the "try before you buy" approach helped provide clarity and confidence. It's heartening to know that both the stylish surroundings and the genuine dedication of our team played a role in your mother's transition. Thank you again for your trust in us, we're delighted to welcome your mother as a permanent resident.
5.0 out of 5
Thank you so much for your heartfelt review. We're truly honoured that you chose Pemberley for your mum's care and wellbeing, and we're thrilled to hear that she's settled in so well. It means a great deal to our entire team from reception and maintenance to our carers, that you've felt supported and welcomed from the very beginning. We're passionate about creating not just a safe environment, but a real home for our residents, and it's lovely to hear that's exactly how you and your mum have experienced it. I will ensure to share your incredibly kind comments with the team and keep a room ready for your well deserved break anytime! :)
5.0 out of 5
Thank you so much for taking the time to share your experience and kind words for our home. We're truly sorry to hear about your mum's recent stroke, and we understand how challenging and emotional this time must have been for you and your family. It means a great deal to us that, from the very first moment you arrived, you felt confident and reassured in choosing Pemberley Manor as the right place for her. Our team works hard to create a warm, supportive, and welcoming environment for all our residents, and we're delighted to hear that your mum is settling in well and already feels at home. Hearing that she doesn't want to leave is the highest compliment we could receive. I will make sure to pass your kind feedback on to the team.
5.0 out of 5
Thank you so much for your heartfelt and uplifting review for our home. It is our pleasure to be able to care for mum, and it means the world to our team to hear that she is thriving and feeling happy and content in her new home. We understand how emotional and important the decision is when choosing a care home for a loved one, especially when living with Alzheimer's. Your kind words about the staff, the cleanliness of the home, and your mum's lovely, bright room are deeply appreciated, and we'll be sure to share your feedback with the whole team.
5.0 out of 5
Thank you for taking the time to leave such a lovely review for our home. It is great to her that your father in law enjoyed his respite stay at Pemberley and that he benefitted from our varied activity programme as well as the diverse dining experience. I will ensure that your kind comments are shared with the rest of our team.
5.0 out of 5
Thank you for taking the time to leave a review for our home. It is lovely to hear that Dad has formed strong friendships with some of the care team at Pemberley, we understand that building meaningful friendships is very important to making Dad feel settled and secure. It is also great to hear that you feel welcome upon your visits to the home. I will ensure that your kind comments are shared with the team.
5.0 out of 5
Thank you for taking the time to leave a review for our home. It is great to hear that you feel that the team are friendly and happy to help in any way and that the home provides many activities which residents are encouraged to take part in. I will ensure that your kind comments are shared with the team.
4.0 out of 5
Thank you for taking the time to leave such a lovely review for our home. We're so happy to hear that you're enjoying living at Pemberley Manor and you feel as though your voice is heard. I will ensure that your kind comments are shared with the team.
5.0 out of 5
Thank you for taking the time to leave such a heartfelt review for our home. It's so lovely to hear that you feel as though Mum has blossomed since being at Pemberley Manor and has now found the courage, strength and confidence to enhance her independence and mobility. It is so important to build meaningful friendships and create bonds with likeminded people, it is comforting to know that Mum has created a special bond with another resident. I will ensure that your kind comments are shared with the team.
4.0 out of 5
Thank you for taking the time to leave an honest review for our home, we are glad to hear that you are enjoying your experience of living at Pemberley Manor and that you find the team supportive and passionate. The Kitchen team provide a wide variety of dishes and are always welcome to hear new ideas on how we can expand our menu. I will ensure that your kind comments are shared with our team.
5.0 out of 5
Thank you for taking the time to leave such a lovely review for our home, it is wonderful to hear that you feel that our team are welcoming and friendly and that the home is always clean, tidy, and full of happy staff and residents. We understand how hard it can be when looking for a care home for your loved one, so we appreciate how much of a relief it must be to see your mother happy and an improvement in her well-being. I will ensure that your kind comments are shared with the rest of the team.
5.0 out of 5
Thank you for taking the time to leave such a lovely review of our home. At Country Court, we understand that when looking for a care home for your loved one this can be an emotional and stressful time therefore it is good to know that the enquiry and admission process was handled smoothly and made that little bit easier for you. I am glad to hear that Mum enjoyed her respite stay with us and felt that the team looked after her well. I will ensure that your kind words are shared with the rest of the team.
The Review Score of 9.9 (9.910) out of 10 for Pemberley Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Hi,
My name is Hope Vincent.
I am the Clinical Deputy Manager. I am an RGN with a lot of experience. I have worked in the Care industry for 19 years and have a lot of experience in different management roles.
I started my career as a carer, after spending my childhood watching my parents working in various care homes and seeing the difference this made to people's lives, care is quite literally in my genes! As soon as I left school, I knew this was what I wanted to do and I worked as a carer for 4 years, before changing roles in my previous care home to Activities coordinator, I continued in this role and then joined the incredible team at Baycroft as a Lifestyle and Wellbeing Co-ordinator, where I was mostly responsible for organising and hosting our weekly activities programme.
I have recently started an exciting new position within Baycroft; as a customer relations manager and have been enjoying exploring my new role and furthering my skills.
Raised in Caserta Italy, Michele del Monaco grew up surrounded by the finest ingredients and traditions of Southern Italy. He’s had an amazing career, including working in Sardinia, taking the position of Executive Chef in one of the Rio de Janeiro’s finest Italian restaurants and joining the world-renowned kitchens at the two Michelin starred Hotel Il Pellicano in Tuscany.
Over his global career, Michele has evolved his cooking to incorporate the modern fine dining style whilst maintaining the authentic Italian concept inspired by his homeland, which is what he is now bringing to Baycroft in Orpington.
Our personal favourites are his calamari, beef wellington and apple crumble!!
Hi, My name is Lauren and I am the new Home Administrator for Baycroft, Grays Farm Road. I have been in the care industry since 2013 when I started as a carer in an extra scheme and from there, I progressed into more senior roles over the 6 years I worked there. I then worked for a private domiciliary service in Bromley until the end of 2020. I have always enjoyed working in care and gaining various experiences from the roles have been in over the years, It's very rewarding knowing that you are making a difference in a person's life. After a break from work to raise children, I am now here at Baycroft and I am looking forward to working with the team and meeting the residents and family members.
My name is Joanne, and I am one of the receptionists at Baycroft Orpington I have worked as a receptionist all my working life.
I love my job as a receptionist at Baycroft Orpington because I get to see so many visitors with who I really enjoy chatting.
I have lots of conversations with the lovely residents, jokes and laughs they are such lovely people it is nice to meet their family members too.
Not forgetting the very nice staff and my team whom I enjoy working with.
Hi, I recently joined Baycroft as a Receptionist. My background is in Beauty and Aesthetics, most recently as an Aesthetic Consultant at Harley Street. As a therapist and consultant, I have always enjoyed working with the older generation and building a relationship with them to the point a lot of them became friends. I have a caring nature and decided to get into the care industry using my customer service and reception skills. I know I will get a lot of job satisfaction from knowing I am part of helping someone’s care and attending to their friends and relatives, giving them 5-star service.
I am the maintenance man for Baycroft, I have been made very welcome and supported by the staff in the home.
I’ve been in care for over 17 years in different roles predominantly in Dementia homes, eventually moving into training. Qualified in all aspects of training within the healthcare sector. I moved out of care homes and into a highly successful training company teaching across all sectors of care including the NHS. I am a qualified Dementia trainer for the world-renowned Virtual Dementia Tour and a Newly designed Dementia Interpreter I can utilise my skills gained to help make the residents' lives as fulfilling as possible.
I joined Baycroft in 2019 as a healthcare assistant but I started caring in 2017 for my great nan when she became unwell. I have now started a new role as Activities Coordinator at Baycroft Grays Farm Road, I am enjoying creating a diverse, stimulating activities programme for residents to enjoy.
I enjoy taking part in the daily activities with residents and it is so rewarding to see them benefiting from having social interaction with others and a sense of empowerment from taking part.
BIN ZHANG graduated from Medical College of SOUTHEAST UNIVERSITY in China and gained a Diploma of Medical Laboratory Science. After his graduation, BIN worked as a medical laboratory scientist in general hospitals for 10 years, as a senior QC supervisor and ISO15189 internal auditor in independent medical laboratories for 4 years, and as a QA manager and senior medical IVD scientist in an international medical devices company.
After moving to UK BIN gained NVQ-3 Health and Social care certificates and has been working in healthcare settings for 6 years. During his work experience, he has a good reputation for client-centred care service as a healthcare assistant and senior healthcare assistant.
Larina Gray Green has a special gift. She earns the trust of
the residents and the respect of her colleagues in her work
environment.
She is adaptable and takes responsibility very
seriously. She remains confidently calm in the face of stress
or crises. Larina is compassionate, friendly and obliging and
is an asset to whomever employs her.
My name is Louise, I have worked in the care industry for 10 years, before I was a carer I worked for the Royal Mail for 12 years and the metropolitan police service for 15 years.
What I most like about being a carer is, caring and supporting my residents to the best of my ability and the staff I work with, the reason I like working here at Baycroft is the friendly atmosphere and the support of my colleagues.
My name is Lisa Young
I have been working as a Health care assistant for 9 years now. I first started off with Domiciliary care where I had to drive to my resident's houses. I then decided to move on and applied for Maples care home in Bexleyheath. I enjoyed my Job role and loved making my resident's life's enjoyable and helping them live an independent life, and enjoyed making them laugh and smile.
There was an opportunity to better me and I decided to study and work towards my NVQ 2 in health and social care it was pretty intense but thoroughly enjoyed it and was really interesting. This Qualification took me over a year and was pleased to say I passed my NVQ 2 which I was very happy with. I then decided my life wasn't complete yet and decided I was going to move on and work towards my NVQ3 so I found myself studying again and after a lot of hard work and effort I passed my NVQ3 in health and social care. I then moved on and joined Baycroft and I soon settled in with the routine and loved caring for my residents and getting to know all of their interests and preferences in the way they would like me to care for them. I am still working at Baycroft and am enjoying my Job role as a care assistant.
My name is Joyce Hayes, I started my hairdressing career when I was 15 years old... Which means I have been doing people's hair for a very long time, and I hope to continue doing it for many more years to come! I have worked in many salons throughout the years, however, I find working in a care home so much more rewarding.
I have been coming to do the resident's hair at Baycroft for three years now. I love coming here because the staff are so caring and welcoming not only to all of the visitors but the residents too. I enjoy doing the resident's hair because seeing them happy and the impact having their hair and nails done has on them, makes everything worthwhile. It makes such a difference for them, it’s the whole experience of coming to the Salon, having a natter and a laugh with everyone, not to mention plenty of tea, cakes and of course a sing-along!
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