Greenwood Court Great Baddow

Molrams Lane, Great Baddow, Chelmsford CM2 7TL
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9.6 145 Reviews
  • Greenwood Court Great Baddow, Chelmsford
Greenwood Court Care Home is a purpose-built luxurious home for up to 64 residents. The home is conveniently located south-east of Chelmsford, close to the A12 and local train stations. The highly trained care team provides 24-hour care and takes time to get to know residents and their needs individually, offering a truly person-centred approach.

The highly trained care team focuses on providing tailored residential and specialist dementia care spread across two floors. For those seeking short-term respite care, especially after hospital stays, the home offers convalescence stays.

As you enter, you'll feel enveloped by a comforting and inviting ambience. The care team prides itself on excellent amenities, ensuring the utmost care, support, and social engagement are extended with dignity, warmth, and empathy. The team at Greenwood Court creates a nurturing environment where residents can thrive.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Greenwood Court Great Baddow to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rebecca Harris (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • Visitors welcome at any time.

Parking

  • On-site car park.

Greenwood Court Great Baddow Reviews (145)

9.6

Greenwood Court Great Baddow has a Review Score of 9.6 (9.622) out of 10, based on 33 reviews in the last 2 years.
Over all time Greenwood Court Great Baddow has 145 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Greenwood Court Great Baddow
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Total of 145, showing 1-20
Review from G E (Sister of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The gardens are looking beautiful. It is so important for residents to have somewhere to sit and spend some time outside. It is lovely to take loved ones for a walk and sit outside and admire the flowers. A lot of work has been put in to make sure an improvement to the gardens. My brother enjoys the
gardens so much. Thank you.
Reply from Tatum Collier, Customer Relations Manager at Greenwood Court Great Baddow

Thank you for your lovely feedback. We're so pleased to hear that your brother enjoys the gardens and that they provide a peaceful space for residents and families to relax and connect. We are always striving for the best environment, and it's wonderful to know the efforts are appreciated.

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Review from J C (Husband of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife received excellent care and attention from all the staff as did our family when they visited. First class.
Reply from Rebecca Harris, Home Manager at Greenwood Court Great Baddow

Thank you for your very lovely review of Greenwood Court Care Home. I will share your feedback with the team.

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Review from Marion B (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in the care home for a number of years. She has been very happy here. All the staff are very caring and helpful. The resident rooms on the ground floor include a spacious wet room/bathroom which is exceptionally good. My mum also loves her own patio and garden and she has enjoyed many
outdoor and indoor activities. The home is very welcoming to all visitors and the staff are very efficient and kind. Medical care was exceptional recently when my mum was ill. Thank you to everyone for making my mum happy in the home.
Reply from Tatum Collier, Customer Relations Manager at Greenwood Court Great Baddow

Thank you for your lovely review of Greenwood Court Care Home. We're so glad your mum is happy and well cared for by our staff team. It's great to hear she enjoys the garden, activities, and support from our staff team.

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Review from R F (Husband of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Good care. Very good food, well presented. Excellent catering staff. The carers on duty in the lounges could have more interactions with the residents when no organised activities are taking place. Activities have been very good but with the organiser leaving, I hope the home can recruit someone as
enthusiastic and reactive.
Reply from Tatum Collier, Customer Relations Manager at Greenwood Court Great Baddow

Thank you for your lovely feedback. We're pleased to know that you are happy with the quality of food and care we provide at Greenwood Court. We are also working with our staff team to ensure a positive and engaging environment for all our residents.

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Review from T L (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care for my Mother has been fantastic. Staff are always responsive and so kind and caring to help Mum to be comfortable as she has been bed bound since October 2024. Home and gardens are well kept and welcoming. Thank you
Reply from Tatum Collier, Customer Relations Manager at Greenwood Court Great Baddow

Thank you for your kind review of Greenwood Court Care Home. We are so pleased to know that your mother has been well cared for by our staff team and that are facilities are maintained to a good standard.

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Review from Amanda B (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my mother twice a week and the staff are always friendly and welcoming, updating me on what mum has been up to and how she is. The staff are very patient and kind with mum who is often confused and repetitive.


The home is spotlessly clean, the meals look and smell lovely, I haven't eaten

there myself. They do their best to include all the residents in the various activities and are looking after my mother well.


My only slight criticism is that the chairs in the residents lounges could be more appropriate for the older generation.

Reply from Tatum Collier, Customer Relations Manager at Greenwood Court Great Baddow

Thank you for your lovely review of Greenwood Court Care Home. We're so pleased to hear you find the staff team friendly and caring, and that your mother is well looked after with us.

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Review from Janet H (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been a resident in the care home for several years. I am currently abroad in Portugal and Spain with my husband. This has been made possible with the confidence we have that mum will be kept safe, well, stimulated and happy by staff at Greenwoods caring for her. I received my usual resident
of the day call to update/ discuss issues which was reassuring during my absence. Our thanks to the team.
Reply from Tatum Collier, Customer Relations Manager at Greenwood Court Great Baddow

Thank you for your kind review. We're so pleased you feel confident knowing your mum is safe, happy, and well cared for at Greenwood Court Care Home.

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Review from Dorothy H (Resident) assisted by family/friend published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall experience was excellent. I was shown warmth, caring and understanding by management and staff. They were most welcoming. The facilities were excellent, including a hairdresser, cinema, library and coffee lounge. The entertainment was excellent, especially during the Christmas and New Year
periods. The food was excellent with variety and my special requests. My husband was made welcome to visit me at any time.
Reply from Rebecca Harris, Home Manager at Greenwood Court Great Baddow

Thank you for your lovely review of Greenwood Court Care Home. We're so glad you felt welcomed and cared for by our staff team, and that you enjoyed the facilities, food, and entertainment. It's also great to hear your husband felt welcome too at Greenwood Court.

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Review from Julie S (Sister of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is a resident. We visited from America during a Nuro outbreak, the staff were amazing, took fantastic care of us during our visits. They obviously care very much for the residents, he loves them. I can't express how much I appreciate them. You as a company probably don't even realise what
a wonderful group of people you have.
Reply from Rebecca Harris, Home Manager at Greenwood Court Great Baddow

Thank you for your kind review of Greenwood Court Care Home. We're delighted to hear that our staff provided you with excellent care during your visit and that you trust our residents are well looked after.

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Review from Genna G (Daughter of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't thank Greenwood Court enough for their services over the course of my mum's respite stay. We were welcomed upon arrival and made to feel comfortable up until the day Mum left. The activities over the Christmas period were outstanding, they included carol services, quizzes, bingo and much
more - which my mum was thrilled about! The staff are always very positive and the home itself has great amenities, including a cinema, activities room and gardens. The rooms are immaculate and custom to your own. We are extremely thankful for the short turnaround of respite and the overall experience at Greenwood Court. Highly recommend.
Reply from Rebecca Harris, Home Manager at Greenwood Court Great Baddow

Thank you for your kind review! We're thrilled your mum enjoyed her stay, especially the Christmas activities and our facilities. We're so glad we could make the process smooth for you and your family. Your recommendation means so much to us - thank you.

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Review from A B (Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my home and I enjoy being here. The staff are very friendly, they look after me very well.
Reply from Wendy Twydell, Customer Relations Manager at Greenwood Court Great Baddow

Thank you for your kind review of Greenwood Court Care Home! We're so glad to hear you feel at home here and that our staff team is taking good care of you.

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Review from B S (Daughter of Resident) published on 18 December 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
So many plus points. Very friendly care home. The staff are lovely and nothing is ever too much trouble. Daily activities and occasional coach trips have been a wonderful boost for my mother, she has found a whole new family there. I feel she is now very safe and secure, she has a call button which
is reassuring that any issues she has are dealt with. Although the restaurant, activity room, library, television room and lounge area are all separate there is a bistro by the entrance/reception which is a great friendly social space for residents and families to gather.
Unfortunately, it seems very understaffed with a high turnover of care staff. Getting through by phone evenings and weekends is quite challenging.
Reply from Wendy Twydell, Customer Relations Manager at Greenwood Court Great Baddow

Thank you so much for completing one of our review cards, we take on your kind comments and will be looking at how we can improve our service at all times. I will cascade this to all staff to ensure that they hear your comments with kindness. Thank you once again.

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Review from Tanya M (Daughter of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had a very good experience when making the very hard decision for my mother to receive full-time care. The admin/care staff have always been very helpful and plenty of feedback when my mother first arrived. Greenwood Court has a lovely "homely" atmosphere and is always very welcoming. The care
staff are always happy to share details about my mother's routine and reassure me when needed in a kind and professional manner. The gentleman who organises the activities is very enthusiastic and good fun, keeping me well informed of activities in the home. The home itself is clean and very well maintained and the food is of a very good standard. It has been generally a good experience for my mother and our family.
Reply from Wendy Twydell, Customer Relations Manager at Greenwood Court Great Baddow

Thank you for completing one of our review cards, I will certainly pass on your kind comments to the staff and endeavour to look after your mum with the utmost care. We love having your mum here at Greenwood Court.

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Review from Edwin S (Husband of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Not all residents have dementia and my comment will solely be on dementia as it affects my wife. Management and nurses are very good, always available and very helpful. Most carers are very good, attentive, lovely, kind and helpful. A few are less aware of the care dementia residents need. In the activities
daily do not provide the stimulation they need. Watching TV is fine but those residents cannot follow plots or stories with their problems. The man is very good with his music sessions where they can join in, this is wonderful to see. The facilities are excellent. The food is very good and I am generally very pleased my wife is there. I know caring for people with dementia is very difficult and I greatly appreciate the work they do.
Reply from Wendy Twydell, Customer Relations Manager at Greenwood Court Great Baddow

Thank you for your comments in completing one of our review cards. Very much appreciate it and I will ensure your comments are cascaded to the relevant staff

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Review from Dorothy G (Daughter of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very helpful and friendly.
Reply from Rebecca Harris, Home manager at Greenwood Court Great Baddow

Thank you for your review. Our team works hard to provide excellent customer service. It's wonderful to know that our efforts are appreciated.

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Review from C L (Daughter of Resident) published on 8 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall I think it's a good care home. I think the staff are pleasant and approachable and helpful.
My mother finds the portions small. Especially the tea time and repetitive, mainly sandwiches.
She also says the amount of interruptions of carers going in and out of her room means she doesn't fully
rest. The recent fire drill gave confusion to both my mother and me and I think an up-to-date reminder of the drill should be issued to residents and family (and visitors should be made aware if a drill is to be carried out) already mentioned via an email but no response yet.
I feel the food could be less seasoned and more age-related.
Reply from Wendy Twydell, Customer Relations Manager at Greenwood Court Great Baddow

Thank you for completing a review card, I will endeavour to ensure all staff are made aware of your comments Thank you.

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Review from A M (Sister of Resident) published on 8 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister regularly returns to Greenwood Court for respite stays. She is always welcomed warmly and sees it as her wonderful second home. The staff are always kind, caring and professional, they go above and beyond. The home is beautiful and has a wonderful atmosphere, emphasizing the focus on its residents.
I can't praise Greenwood Court enough. Thank you for all your hard work and care.
Reply from Wendy Twydell, Customer Relations Manager at Greenwood Court Great Baddow

Thank you so much for completing a review care for us. Your comments mean a lot to us and I will ensure I cascade this to all staff, they will all be very appreciative Thank you once again.

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Review from Margaret S (Sister of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was out into "end-of-life" care, and your care home made her last days secure, comfortable and without pain. Seeing her in her room being cared for so well made it so much less distressing for her son, daughter-in-law and myself. I cannot thank the staff enough for all the care and for the
updates that were given to the family.
Reply from Wendy Twydell, Customer Relations Manager at Greenwood Court Great Baddow

Thank you so much for completing a review card for us; we really do appreciate it. I will ensure all staff are aware of your comments. Our thoughts are with you and the family at this sad time.

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Review from M A (Sister-in-law of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I attended the recent 'fair' at the home as I was invited by my brother, my sister-in-law's husband, I've known my sister-in-law for seventy-five years at least as our two families were friends.
The only aspect of the home that was not excellent was the state of the garden - the beds, the lawn etc.
There were quite a few weeds around, quite a few bare patches of lawn and the box hedging was dead (due to the invasive insects that nest in it). I realise that paying a garden to maintain these area will cost money but you could ask a local gardening club if they'd do it? Probably for free - or cups of tea and cake!
Reply from Wendy Twydell, Customer Relations Manager at Greenwood Court Great Baddow

Thank you for taking the time to complete our review cards, I will cascade your comments to the relevant staff and take on board your comments regarding the garden and will be looking into this matter to improve. Thank you, once again, for bringing this to my attention, hope to see you soon.

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Review from L P (Relative of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers and nursing staff are friendly, attentive, knowledgeable and compassionate.
Home is always clean and residents are out in communal areas.
Residents seem happy and look well cared for, dressed smart.
Reply from Wendy Twydell, Customer Relations Manager at Greenwood Court Great Baddow

Thank you for completing one of our review cards; we really appreciate your comments and work towards giving the best care at Greenwood Court. Thank you.

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Current Review Score: 9.6 (9.622)

Overview of Review Score

The Review Score of 9.6 (9.622) out of 10 for Greenwood Court Great Baddow is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.622 for Greenwood Court Great Baddow is calculated as follows: ( (278 Excellents x 5) + (82 Goods x 4) + (14 Satisfactorys x 3) + (12 Poors x 2) ) ÷ 386 Ratings = 4.622
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Greenwood Court Great Baddow is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (2)

Rebecca

Rebecca Harris

Job Title: Home Manager Joined: 2022

My name is Rebecca Harris


I have worked in care for over 5 years and have recently been promoted to Home manager at Great Baddow, in which I look forward to supporting the home and the team and most importantly ensuring our residents are well cared for and looked after.


I am so lucky to be given this opportunity and will bring my experience and knowledge to my new job role.

Tatum

Tatum Collier

Job Title: Customer Relations Manager Joined: 2025

Tatum is our Customer Relations Manager at Greenwood Court Care Home. Her background in customer care and account management supports her goal of building strong, supportive relationships with residents and their families. She looks forward to bringing people together
through enjoyable and engaging experiences and events.

Frequently Asked Questions about Greenwood Court Great Baddow

What types of Care is Greenwood Court Great Baddow registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Greenwood Court Great Baddow have?

There are 64 Single Rooms.

What are the Facilities & Services at Greenwood Court Great Baddow?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Greenwood Court Great Baddow to the centre of Chelmsford?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenwood Court Great Baddow to verify any information. View our terms and conditions. Greenwood Court Great Baddow has an Enhanced Service - more info.