Ruddington Manor Care Centre

Ruddington Gardens, Ruddington, Nottingham NG11 7HL
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9.6 75 Reviews
  • Ruddington Manor Care Centre, Nottingham
Welcome to Ruddington Manor; a lovely and luxurious care home located in the village of Wilford. Ruddington Manor is a purpose-built 66 bed ‘new generation’ care facility that has been expertly designed to meet all current CQC requirements and provides the highest standards of safety, comfort and care. The care home offers residential and nursing care

Internally, the attention to detail is impressive. The high specification and décor of Ruddington Manor have been carefully considered by an interior designer, creating stylish yet comfortable and practical spaces for residents to enjoy.

Arranged over three floors, the facilities at Ruddington Manor are exceptional, with each floor enjoying its own communal lounges and restaurants. All bedrooms boast en suite wet rooms, and there is also a spa assisted bathroom, hairdresser & nail bar. There are beautiful, mature gardens and outside seating areas at Ruddington Manor along with a terrace area to the first floor.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1350
  • Self-Funded Residential Dementia Care: £1300 – £1400
  • Self-Funded Nursing Care: £1395 – £1495
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1550

Nursing Care plus FNC £254.06


Respite stay minimum of 2 weeks - from £1,550 per week.


We do not provide Nursing Dementia Care.

These prices are only a guideline, please contact Ruddington Manor Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Anne Mirasol (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.

Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.

Ruddington Manor Care Centre Reviews (75)

9.6

Ruddington Manor Care Centre has a Review Score of 9.6 (9.604) out of 10, based on 27 reviews in the last 2 years.
Over all time Ruddington Manor Care Centre has 75 reviews.

Overall Experience
  • 61
  • 7
  • 1
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  • 5
Date Published
  • 75
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  • 27
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Reviewer Connection to Ruddington Manor Care Centre
  • 30
  • 15
  • 9
  • 4
  • 4
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  • 4
  • 1
  • 1
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Total of 75, showing 1-20
Review from Mark C (Son of Resident) published on 8 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Ruddington Manor are very kind and welcoming whenever I visit and speak to my mum, who has a number of medical issues, including a hearing impairment, very patiently and kindly. They are encouraging her to take part in all the social activities, which are varied and numerous. The building
is new, organised and very clean, as are all the rooms I've been in. The facilities are excellent, as is the menu. I'm happy knowing Mum is well cared for.
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Review from R D (Friend of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel it's a nice home, staff is polite when I come to see my friend.
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Review from Trevor S (Son of Resident) published on 5 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every member of staff is excellent.
As I live in Canada it is very reassuring that my mother is being well cared for.
The home is very nice and clean.
I know my mother is a bit of a character,but she seems to know all of the staff names and she loves each and everyone of them.
Thank you so much
from myself and my daughter for all your beautiful work.
Regards to each and everyone of you.
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Review from K H (Daughter of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursing home is truly exceptional!
The care shown towards my father and family has been nothing but outstanding.
I feel my father is safe and well cared for. All members of staff are very kind and caring.
Genuinely have not found any room for improvement.
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Review from A H (Son-in-law of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am truly grateful for the care support been shown to my father in law. He himself says daily how happy he is there and how friendly the staff are. He particularly likes the food!
Whenever we have a query or request this is dealt with immediately.
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Review from R H (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Choosing a home for your loved one is a massive decision. My mum has been at Ruddington Manor for 16 months now, initially for respite care, but this became permanent as she settled so well. The team are fantastic and genuinely care about the residents. I have confidence they are looking after my mum
and any questions or requests I have made have been quickly assured and addressed. My mum is happy and I have peace of mind knowing she is safe. I am extremely grateful to the who team at Ruddington Manor for the excellent job they do! Thank you!
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

Thank you so much for your kind words. It is such a joy to look after your mum, and we're so glad to know she is happy here in the home. Your feedback means a lot to us.

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Review from Mark F (Son-in-law of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
This care home is not fit for purpose the treatment my mother in law received was a joke. She was left for hours in her own mess even though we pressed the buzzer because staff came in and turned buzzer off then we are left waiting well over an hour in most cases. Her drinks was left out of reach and
also left in just her pad and pants. We had a number of issues with some members of staff and the management well that's a completely different 1 star review. After 6 months of battling everyday we finally got her out after involving adult social services and the CQC. Most 5 star reviews are buy members of staff or their sister home. This has never been a care home the manager even threatened to call the police and put a safe guard on us lol on us.. I did also comment of a another social media platform, but funny enough all positive comments was by staff the true negative comments was all deleted funny that.
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

Thank you for taking the time to write this review. We aim to offer the highest level of care and support, and I do apologise that your experience appeared to fall short of this. The home has a fully digitalised call bell system, this records the length of time a buzzer is ringing for, and it records which member of staff switches the buzzer off. I could understand your concern if you sat with your mother in law for over an hour whilst she was in her own mess. If you had raised this at the time with me or another member of the team we would have firstly assisted your mother in law, and I would have checked the call bell report to see which member of staff had switched the buzzer off and left your mother in law unattended. Please be reassured that at no time has a member of staff from any of our homes written a review. All reviews are strictly verified by the carehome.co.uk review team who do not allow staff to write reviews. Once again, I am sorry that this was your experience, and I hope your mother in law has settled in her new home.

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Review from Rachel E (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
We reviewed the home months ago and gave a 5* to help members of staff get a cash incentive. That member of staff deserved it. Over last few months the care rapidly declined. We've had several meetings with management, some with aurthorities involve. Issues such as basic human needs not being met. Drinks
being left out of reach, falls alarms not working properly. No encouragement or prompting to eat or drink when it is in care plan. {over 6 stone weight lost} encouragement to socialise was good when mum was mobile but they would rather leave her in bed than try until we reported them. Communication between office staff is non existent to those working on the floors. Very high staff turn over. Since January we've seen several decent caring team leaders and nurses leave. The management are very click at protecting the staff rather than the residents. I could go on and on.... But best thing that happened with mum is we've got her out of there. CHECK OUT REVIEWS ON ANOTHER PLATFORM FOR OTHERS
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

Thank you for taking the time to write this review. I am deeply sorry that your experience of the care given changed so significantly throughout the period your mum lived in the home. Unfortunately, there are times when a person’s care needs change, and the home can no longer safely meet their needs. On the rare occasion this happens we have no choice but to support the family to find an alternative home that is more specialist and that can fully support the needs of the resident. I recall you were very disappointed when I told you that this was the case with your mum and, at the time, you asked me to reconsider my decision, which unfortunately I could not due to the specific needs of your mum. Please be reassured that at no time are staff given or offered cash incentives for reviews. This is against the policy of carehome.co.uk and we are fully aware of the strict nature of the review process. The care home industry can be known for its high turnover of staff, however since January we have had one team leader leave and a nurse go on maternity leave, other than this the staff team have remained stable. Once again, I am sorry you have felt the need to leave such a negative review, and I hope your mum is settled in her new home.

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Review from Janis C (Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care that I receive. Staff are wonderful. They are there when I need them. Very friendly and support me well. Everything is good here and I am supported well.
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

Thank you so much for your lovely feedback. We are delighted to hear that you are happy here-it's wonderful to know you are well cared for.

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Review from T B (Friend of Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Most importantly, my friend has socialised with others, building such good friendships and communicating with others is what she needed. The wellbeing programme has made her happy again, I've not seen her so relaxed in such a long time. She's always presented immaculately, which was important to her,
she always has a fresh manicure! The Wellbeing Team always ensure that my friend is able to watch the Sunday Service which means a lot to us. We have no negatives at all. My friend is so much happier since being at Ruddington Manor, enjoying all of the different meals with her friends, eating so much better than she has in a long time! Her mental health has come on so much, she loves the gardens and the team always make sure she gets time to feed the birds and spend time outside. The carers make sure she feels at ease, everybody is made to feel that they matter, my friend, her husband and us who are made to feel so welcome when we visit. Thank you to all at Ruddington Manor!
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

Thank you for your wonderful review. Hearing that you're friend have such a positive experience really means so much to us.

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Review from Guy K (Son of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My rother and I would like to commend Ruddington Manor for the exceptional care the they provided for our Mum.
She was only a resident for 2 1/2 weeks, as her health unexpectedly declined very quickly. The staff did everything they could to integrate her into the Ruddington Manor community, but her
discomfort kept her mainly in her room.
The medical and social care from every member of staff that we interacted with, from housekeeping, through catering to nursing, was exemplary. The home itself is far more like a 5* hotel than a nursing home.
We cannot thank them enough and have no hesitation in recommending Ruddington Manor to anyone looking for accommodation for a loved one.
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

Thank you for sharing such a positive review-it means a great deal to all of us here in Ruddington.

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Review from Tim K (Son of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Let me tell you something about Care Homes - most of them smell deeply unpleasant!
Not Ruddington Manor - this presents more like a 5* hotel.
Our initial interaction with the manager was immediate, efficient and welcoming, and that sense of devolved solution-orientated team approach cascaded down
through all the staff with whom we came into contact. As a purpose built modern facility, it obviously has design advantages over some of its more dated competitors, but it's not just the building that makes the experience so good. - It's the people.
Mum needed immediate and constant end of life care, and Ruddington Manor delivered that.
Having quality kitchens preparing fresh bespoke meals is by no means a 'given', - mum's requirements were challenging, and they met them with grace and patience. Her room was spacious and well fitted, and although she wasn't able to make much use of the cinema room and outings herself, these are just great things for the patients. Well done and thank you
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

We're truly touched by your wonderful review-it means so much to everyone in our home.

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Review from P J (Daughter of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well run home staff are very friendly and helpful. Management try hard.
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

Your kind words mean a lot to everyone in the home-thank you!

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Review from S E (Daughter of Resident) published on 25 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is very well cared for in Ruddington Manor, and overall it is a very happy and pleasant place to be. The staff are very attentive and patient, and their hard work and dedication are very much appreciated. Also, the Well Being Team do an excellent job in keeping the residents occupied with an
array of day-to-day activities.
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

Thanks so much for the lovely review. Looking after your mom is a real joy.

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Review from Nick S (Son-in-law of Resident) published on 13 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first phone call at the point where we were struggling with home care, to the first meeting with a member of staff. We have nothing but praise for the staff at Ruddington Manor, managers, care staff, entertainment team, kitchen staff, porter and reception team are all amazing. Professional,
patient and very caring. They made my father in law feel immediately at home making his transition from home to residential care very comfortable. He was introduced to all other residents and staff and was made to feel so very welcome. They also did the same to myself and my wife. We were welcome anytime, the kettle always ready to make tea and always a home made cake available. The team looked after my father in law magnificently for the last period of his life, he enjoyed every minute, he made some wonderful friends and touched the hearts of many. We would highly recommend Ruddington Manor Care Home.
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

Thank you for your kind words and thoughtful review. We truly miss your father-in-law in the home.

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Review from Robert T (Friend of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My good friend has been in Ruddington manor for about 6 months I visit him a few times a week .the day staff are very kind and always take good care of the residents. I don't see anything of the night staff but on a few occasions when the residents are being help to get dressed in the morning
thay cut corners and miss certain items of clothing which is annoying just a few more minutes of thought would make all the difference.
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

Thank you for your feedback.As the weather becomes warmer with the approach of summer, staff have refrained from assisting the resident who is your good friend with wearing a vest. This decision was made with the resident's consent, as he retains the capacity to make informed choices regarding his comfort. Please be assured that this was not due to any neglect or staff cutting corners, but rather a resident-led preference in response to the changing weather conditions.

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Review from A B (Wife of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always made very welcome when visiting Ruddington Manor Care Centre. The team are very friendly, my husband is treated very well, if there should be a problem, it is addressed quickly. The home is very clean, there are plenty of activities for people to join. The food menu has plenty of choices
too.
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

We greatly appreciate your outstanding feedback-it reinforces our commitment to excellence.

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Review from E B (Friend of Resident) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ruddington Manor have the most amazing, caring friendly staff who look after all the residents with such care and compassion
They really do go above and beyond looking after their guests
The entertainment/ activities they provide for the guests is just fabulous
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

Thank you for your amazing feedback. We take great pride in our compassionate staff, and our wellbeing team consistently demonstrates exceptional planning of activities and dedication.

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Review from R W (Husband of Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I get to see my wife most days, so I get a good view of Ruddington Manor. The staff and care workers are fantastic but are always short at weekends. I have had the odd meal and the food is always very good. Overall, Ruddington Manor is a very good care home.
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

Thank you for sharing your feedback.I'm concerned to hear that you feel weekends are consistently short-staffed, as this does not reflect our current staffing levels. In fact, we are regularly staffed above the safe staffing threshold, and this is reviewed on an ongoing basis to ensure appropriate coverage.Additionally, a manager is always present during weekends. Please don't hesitate to raise any concerns directly with the manager on duty-they are there to support you and address any immediate issues.We truly value open communication and your continued commitment to high-quality care.

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Review from J B (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Walking into Ruddington Manor and not really knowing anything about home care. My mum was welcomed so lovely, and it's been the same every day the staff are not just caring to my mum but also caring to me & my family and knowing my mum is being cared for and safe is our main concern. The staff have
really wanted to get my mum's needs so they can help her join in with all the activities and seeing by the photos that are sen,t she has a smile on her face.
Reply from Anne Mirasol, Clinical Home Manager at Ruddington Manor Care Centre

Thank you so much for your kind words. It truly means a lot to our team. We strive every day to create a warm, safe, and supportive environment for our residents, and families and hearing that our efforts have been acknowledged and appreciated is incredibly rewarding. Your feedback encourages us to keep doing our very best.

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Current Review Score: 9.6 (9.604)

Overview of Review Score

The Review Score of 9.6 (9.604) out of 10 for Ruddington Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.604 for Ruddington Manor Care Centre is calculated as follows: ( (263 Excellents x 5) + (31 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (20 Very Poors x 1) ) ÷ 321 Ratings = 4.604
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ruddington Manor Care Centre is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (3)

Anne

Anne Mirasol

Job Title: Home Manager Joined: 2024

I have been a registered nurse since 2008. I have initially worked in hospital but when I started working in care home, I know that my heart belongs to elderly care. I have joined New Care in 2019 as a Deputy Home Manager, and although I had to leave in 2021 to become Home Manager then proceeded to become a Regional Manager, I know that I would want to go back to be working for New Care as the company holds the same values as I do. I love how caring the company is not just to the residents but also to the staff. They make sure that everyone is well taken care of. I have been fortunate to be working alongside the wonderful team in Ruddington Manor. We are one in aiming to give the highest quality of care to our residents in the home and improve their quality of lives. In my spare time, I like to spend it with family. I have a 10 year old son, Marco, and a 11 month old baby Olivia who keep me busy with their antics on my free time.

Reanne

Reanne Machin

Job Title: Deputy Manager

Before my promotion to Deputy Manager, I started working at Ruddington Manor as Head of Residential Care in 2021, this was following a few years as a Senior Care Assistant for those living in Residential Dementia care. I found myself working in a Dementia Specialist Nursing Home whilst at University studying Health and Social Care, I found a passion for elderly care and have gradually progressed within the industry.


Whilst New Care has supported me in completing my Level 5 in Leadership and Management within Health and Social Care, I was initially drawn to the home by the warm atmosphere. Our team realize the company values daily and naturally builds such meaningful relationships with those in our care, and their loved ones, that it is easy to be proud of what we do and enjoy coming to Ruddington Manor each day.

Ellen

Ellen Robinson

Job Title: Home Trainer

Having worked for New Care for 7 years I feel that from the very beginning I knew I had made the right decision to become an employee at New Care. As New Care have in-house trainers in all of their homes this is a great advantage to the care industry as there are always opportunities for all staff members to learn new things and career development within the home gaining support and guidance from the manager and home trainer. I aim to provide top-quality training to all staff, by doing this allows staff to provide top-quality care to the residents.

Frequently Asked Questions about Ruddington Manor Care Centre

What types of Care is Ruddington Manor Care Centre registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ruddington Manor Care Centre have?

There are 66 Single Rooms.

What are the Facilities & Services at Ruddington Manor Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ruddington Manor Care Centre to the centre of Nottingham?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ruddington Manor Care Centre to verify any information. View our terms and conditions. Ruddington Manor Care Centre has an Enhanced Service - more info.