Brackley Care Home

Wellington Road, Brackley NN13 6QZ
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9.9 108 Reviews
  • Brackley Care Home, Brackley
In designing Brackley Care Home, they have focused on the comfort and needs of residents, creating an environment perfectly suited to modern living. All 66 bedrooms have hotel standard ensuite facilities with generous and comfortable living space.

To enable residents to carry on living their life to the full, they have anticipated every leisure need, providing a cinema room, library, café and hairdressing salon.

They are sure you will love their choice of décor and furniture that has created a relaxed ambience combined with the highest levels of comfort. Outside, the home has extensive gardens with beautiful landscape architecture, including a water feature.

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Care Provided by Brackley Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Stephanie Eley (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for Brackley Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500

  • *Fee from £1500 subject to successful assessment
  • (these prices are only a guideline, please contact Brackley Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Brackley Care Home Reviews (108)

Total of 108, showing 61-80
9.9

Brackley Care Home has a Review Score of 9.9 (9.924) out of 10, based on 64 reviews in the last 2 years. Over all time Brackley Care Home has 108 reviews.

Overall Experience

  • 103
  • 5
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Date Published

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Review from L I (Son of Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in need of a period of respite after coming out of hospital. His two-week stay gave him the boost in confidence required and he was able to go home and resume his independent life.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for your feedback. We are happy to hear that your dad had a positive experience and was able to regain his confidence.


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Review from Valerie C (Sister of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We think that my sister has been looked after and treated with excellent care. Her bed sores are healing really well. So pleased that she has been able to be taken to the lounge in her chair for different events for a short period of time. All the staff we have met have been very kind and supportive.
Nothing is too much trouble and always very helpful. You have very happy, caring staff.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

Thank you for your feedback. We are delighted to hear that you had a positive experience and that our team was able to provide the required care for your sister.


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Review from Joyce H (Sister of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience has been most favourable - very pleasant and helpful staff. Possibly some choice could be offered at mealtimes.

Reply from Vivian Vuchemtigah, Operations Manager at Brackley Care Home

Thank you for your feedback. We are delighted to hear that you had a positive experience and that our team was able to provide care for your sister.


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Review from Ann T (Daughter of Resident) published on 7 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have been both helpful and caring. I have been impressed with the care my mother receives, nothing seems to be too much trouble and they have been open to any suggestions from me. I have always felt a part of her care and my input has always been welcomed.

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Review from Selwyn H (Friend of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is the best I have seen. Staff at all levels are very helpful and kind. Should I need to go into a care home I would wish to live in a home of this standard etc. Food at lunch was good. Well done all.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for your review. We are pleased that you are impressed with Brackley Care Home and its team.


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Review from H W (Daughter of Resident) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a difficult decision to move our father into care but Brackley Care Home staff have been amazing from the start. We followed our father's wishes to stay local despite this meaning distance for family. It is so reassuring to know our dad has a family at the home around him, caring for his needs.
Our father is so settled in his environment and staff are complimentary about his nature in the home. All staff have been great in responding to what our father needs and encouraging his stimulation. We always feel up to date on his welfare and they have helped manage his appointments when it is difficult for us to attend. My father always says how happy and well looked after he is in the home and enjoys many of the lovely activities provided by the home. We are very happy and grateful to the staff at Brackley Care Home. Thank you.

Reply from Sharon Wassing, Manager at Brackley Care Home

Taking the decision to move a loved one into a care home is never an easy decision to make for anyone. We are so pleased that you feel that you have made the right decision for your father and yourselves as a family.


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Review from Amanda A (Daughter of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home with lovely facilities and very capable and caring staff. I would have no hesitation in recommending this home to anyone.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you Amanda for your glowing review. We appreciate you taking the time to complete the review and look forward to your next visit.


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Review from Michael G (Nephew of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Uncle has been here he has been looked after very well. The home has a very welcoming atmosphere and the staff are always on hand. Very much like an extended homelife in the care home. Very pleased with the care received.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you very much for the lovely review. As a team, we endeavour to provide good quality care but maintain that homely feel for our residents.


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Review from Sammie H (Daughter of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father initially stayed at the care home for three weeks of respite care but quickly decided that he would like to stay permanently.
Sadly his health (despite the best care at the home), was rapidly declining and, was only at the home for 7/8 weeks before he passed away, peacefully aged 90.
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care and compassion shown by the staff throughout my father's stay were exemplary. Not only did it give my father huge support and care it also gave me huge peace of mind that he was being very well cared for and, he had everything he needed. Not only did he have the support he needed, but the care and support I received (It's not an easy transition for families watching previous independent parents losing their independence) was unexpected and very wonderful. I will truly miss going into the care home and seeing these extraordinary people on a daily basis.
The care home is beautiful and spotlessly clean. The staff are cheerful, caring and so respectful of the residents. Thank you.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you, Sammie. It was lovely to know your father, albeit for a short time and a privilege to know him. You are always welcome to come and see us. We would love you to stay for a coffee with us. Hope to see you soon.


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Review from J S (Son of Resident) published on 24 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been a resident here she has met a lot of people which she would not have done at home. She has settled in well, is well looked after and enjoys the company of everyone. We were a bit apprehensive to start with, but are really appreciative of the kindness and consideration given
by all the staff.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for the lovely review. We are pleased that your mother has settled in well at Brackley Care Home. Please do join us for a coffee next time you visit.


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Review from Jayne P (Friend of Resident) published on 18 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Came to visit two residents in the home. Both, we could see together and tea and coffee was served to us with freshly made biscuits. The visit as always, was very comfortable and we were made welcome by all staff.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for your positive feedback. It is always a pleasure for us to entertain our visitors. Please remember that we have a monthly coffee morning and everyone is welcome to attend. See our social media page for the next date.


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Review from Janet J (Friend of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can feel the love and care so much. I have known my friend for over 50 years. We have shared so much together and also families. She is very dear to me. My friend was an amazing dancer, especially The Jive. She would dance, sing and laugh so so much, Rock 'n' Roll being her favourite.
My visit here
today is the 1st time. What an amazing home my dear friend is now very much a part of. The staff are of an excellent quality.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for taking the time to review us. We know how important music and dance are to your friend. We hope to see you again.


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Review from I B (Wife of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband stayed at this care home for two weeks respite care in November 2022. The facilities and care and staff were faultless. My husband could not take part in the activities because of his sight problems but was taken to the activities room to hear what was going on. The ratings reflect my husband's
opinion on his experience at the home. We would happily use this care home again.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for your compliments. We would be delighted to have your husband stay with us again. We look forward to seeing you both again soon.


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Review from Paula B (Friend of Resident) published on 24 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brackley Care Home has been more than welcoming to all of us, especially to my dear friend who is an Alzheimer's sufferer. The staff are extremely helpful, knowledgeable and supportive. The home is well managed and we are kept informed and up to date about my friend's health and care. Very pleased with
all their care.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for your positive comments. Our team are very dedicated to our residents and aims to deliver the best care, possible.


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Review from Jill G (Daughter of Resident) published on 18 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with all the care my mum receives. She is very happy with her care.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you so much for taking the time to review us. We are pleased that you are happy with the care we provide


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Review from J H (Son of Resident) published on 3 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent a short period of time in Brackley Care Home in a respite bed. I was incredibly impressed with all aspects of the experience, liaising with the home prior to his arrival. The friendliness and compassion of the staff during his stay and of course the place itself, which was beautiful
and modern and clean. I would quite happily recommend the home to others, either for a short-term stay, or as a long-term resident. Very, very impressed.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you so much for your kind words. We do appreciate you taking the time to write this review. We wish you and your family all the best for the future.


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Review from C J (Daughter of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly, my family suffered the loss of my mother recently at the care home. She came to them an extremely unwell lady on palliative care. From the moment she arrived, they took the most amazing care of her and of us. They have handled everything with such love, care and compassion. We will always be
eternally grateful to them. Nothing was too much trouble to them. I'm so glad they were there. Our heartfelt thanks to them all.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for this lovely review and we appreciate you taking the time to do this at such a difficult time for you and your family. We would like to thank you and your family for the privilege of entrusting the care of your mother to us.


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Review from J D (Wife of Resident) published on 20 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring staff, are thoughtful, friendly, respectful and engage well with residents. The facilities are excellent and the environment is wonderful. The activities programme is imaginative, with something for everyone and several times a day. Most of all, visitors are welcome at all times, in fact, it
feels like home for me too!

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you for your review and I am pleased that you are satisfied with the care and support which we provide for your husband.


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Review from M M (Daughter of Resident) published on 13 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my mother, I think the bubble may have burst with how well she has settled into the home, but it most certainly hasn't and she continues to be very happy and contented, more than I could ever have wished for. I know this is down to the efforts of all staff. For that I am ever grateful.
Mum greets everyone with fondness and as if she's known them for years and is joining in the activities regularly. My mother has dementia and has greatly benefited from the stimulation provided by the care home and despite our reservations about moving her, has flourished. Since the initial enquiry and the day my mother moved in at the end of June 2022, the care and attention from all the staff has been amazing and all my questions and concerns have been addressed. It took us a long time to decide to move Mum into a care home and I'm so glad we waited until we found such a lovely one.

Reply from Sharon Wassing, Manager at Brackley Care Home

I am so pleased that you are happy with your mother residing at Brackley Care Home. We do understand that it is not an easy decision to make, placing a loved one in a care home. We are really glad that we were able to dispel your fears and concerns. Thank you for the lovely review.


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Review from Marc C (Son of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in the USA and have had excellent communication with many members of staff via email and phone. It was great to finally meet everyone. The staff were incredibly helpful and answered a variety of questions I had about Dad's care. I was able to join Dad in the daily 'sparkle' activity, where residents
were encouraged to participate and also have lunch with Dad. I was made to feel very much at home and welcome during my visit and was very impressed by the professionalism of the staff.

Reply from Sharon Wassing, Manager at Brackley Care Home

Thank you Marc for your review. it was great to be able to meet you as well. We look forward to seeing you again in the near future.


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Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Brackley Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 64 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.924 for Brackley Care Home is calculated as follows: ( (699 Excellents x 5) + (46 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 750 Ratings = 4.924

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brackley Care Home is based on 64 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 64 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (5)

Stephanie

Stephanie Eley

Job Title: Home Manager

She has dedicated over 20 years to the care sector, predominantly in nursing settings. With a fervent commitment to upholding exceptional standards of care, she strives to foster independence and create a sense of belonging for residents at Brackley Care Home.


Julie

Julie Wilson

Job Title: Customer Relationship Manager

I come from South Africa where I worked in a customer-facing role within the horse racing industry for many years. I have been at Brackley Care Home almost since the day it opened in November 2020 and love absolutely everything about my role. The close human interaction is what I thrive on and I strive to deliver exceptional customer service whilst building on and developing strong interpersonal relationships with our residents, our families, our staff and our visitors to the home as well as to the wider Brackley community. In my spare time, I enjoy visiting National Trust properties, exercising, reading and doing cross-stitch.


Emma

Emma Hudders

Job Title: Administrator

My name is Emma, and I am the Administrator at Brackley Care Home. I have always worked in customer-focused roles and find the Healthcare Industry in particular, very rewarding. I have worked with the organization for over two years now and am looking to further my education and skills by undergoing an NVQ in Business Administration & also Leadership and Management. One of the things I love about working here is the atmosphere - Everyone cares and supports one another, and the staff all work incredibly hard. Outside of work, I enjoy travelling, cooking and sometimes painting. I’m also very interested in Interior Design.


Barbara

Barbara Foley

Job Title: Activities & Lifestyle Coordinator

Most of my working career has been in middle management in both the retail and hospitality industries before I changed my career path to working in care homes. I love the special time I get to spend with the residents at Brackley Care Home - we are always learning from each other and I am privileged to have the chance to make wonderful memories with them. In my spare time, I love cooking, gardening and fine wines.


Chanice

Chanice Lyne

Job Title: Activities & Lifestyle Coordinator

I'm Chanice and I've worked in care for over 10 years where I started as a volunteer before moving into activities. I enjoy spending time with our residents at Brackley Care Home and love listening to all the wonderful stories that they have to share.


Outside of work I love being with my family and dancing and I also volunteer as a dance teacher's assistant teaching children ballet and freestyle.