
The transition from hospital to Alexander House has been amazing, nothing is too much troubleM B(Daughter of Resident/Service User)

The team at Alexander House have been fantastic, great food fantastic rooms and great facilities.Alvan S(Son of Resident/Service User)

Very pleasant and friendly, lovely atmosphere. Staff work very hard to provide a good service.S U(Resident / Service User)

The transition from hospital to Alexander House has been amazing, nothing is too much troubleM B(Daughter of Resident/Service User)

The team at Alexander House have been fantastic, great food fantastic rooms and great facilities.Alvan S(Son of Resident/Service User)

Very pleasant and friendly, lovely atmosphere. Staff work very hard to provide a good service.S U(Resident / Service User)

Alexander House Care Home is an all-inclusive care home, giving residents and their families complete peace of mind with the reassurance that everything is taken care of and included as part of daily life. Situated on the former farmers’ fields in Pinhoe, Exeter, the home offers exceptional Residential, Nursing, Dementia and Respite care for up to 67 residents in a warm, welcoming and luxurious environment.
Designed to promote comfort, wellbeing and...
Care Provided by Alexander House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 67 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Alexander Houses offers luxury, all-inclusive living, giving residents and their families complete peace of mind with the reassurance that everything is taken care of and included as part of daily life. This includes personal care, accommodation, personal laundry, all meals, snacks and refreshments, a varied programme of in-home activities, hairdressing, basic nail care/manicures and access to Wi-Fi.
The price(s) shown are provided by the care home. Contact Alexander House Care Home for full pricing details and T&Cs.
Contact Alexander House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Person in charge
- Damon Drummond (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
Room Information
- Single Rooms (67)
- Single Rooms with ensuite Wet Room (67)
Visiting
- Alexander House Care Home opened in January 2023 and is delighted to welcome visitors to the home to view the amazing facilities, meet the team and to discuss your care needs. Appointments are not required.
Parking
- Car parking is available onsite
Alexander House Care Home Reviews (28)
Alexander House Care Home has a Review Score of 9.5 (9.538) out of 10, based on 12 reviews in the last 2 years.
Over all time Alexander House Care Home has 28 reviews.
I recently stayed at Alexander House for two weeks respite following surgery, and I was delighted with the care I received. All the staff were friendly, kind, caring and hard working, and they ensured that my stay was an exceptionally positive experience. The room was very comfortable, with everything being easily accessible and, just like Fiona had assured me, it proved to be perfect for someone immediately post op who needed to rest and heal. Everywhere was kept spotlessly clean, and the food was really good with a varied menu and generous portions. Should I require further surgery in the future I wouldn't hesitate to return to Alexander House for respite care because it was superb. A huge and very sincere THANK YOU to everyone for your kindness, compassion and care at what was a very difficult time.
Thank you so much for your wonderful review and for taking the time to share your experience. We are delighted to hear that your stay at Alexander House following your surgery was such a positive one. Your kind words about our staff, accommodation, cleanliness and catering mean a great deal to us,...
The staff are immediately polite, friendly, helpful and efficient.
Added to this is a real sense and atmosphere of love and kindness towards all.
My friend is well looked after and treated with dignity.
The dining area is also well kept and I noticed the kindness in the way the patients were served.
I hope I never have to end up in a care home, but if I do, this is the one I would chose.
God bless you all and keep up the good work.
Thank you so much for your heartfelt and thoughtful feedback. We are truly delighted to hear that your experience at Alexander House Care Home was such a positive one. Creating a warm, welcoming, and caring environment for our residents and their loved ones is at the heart of everything we do, so...
My mum came into Alexander House for 2 weeks respite. From the moment she arrived she was made to feel at home and part of the family. The staff are kind, caring and attentive to each individuals needs. Mum enjoyed daily activities especially flower arranging and music sessions. All being well she will definitely be back again! Thank you everyone at Alexander House for the care and love you gave mum.
Thank you so much for your lovely feedback. We are delighted to hear that your mum felt so at home during her respite stay at Alexander House and was welcomed as part of the family from the very beginning.
It is wonderful to know that she enjoyed the daily activities, especially the flower...
I cannot recommend this home and the staff highly enough. The home is beautiful from the residents rooms to the dining room, it has been designed really tastefully and to a high standard. The staff are all AMAZING!! Every single person I met was polite, friendly and really caring. I wouldn't hesitate in using this home again for my Mum.
Thank you so much for your lovely feedback. We are delighted to hear how happy you were with the home, the environment, and especially our staff. Your kind words mean a great deal to the whole team, who work hard to provide the highest standard of care and support. It was a pleasure to care for your mum, and we truly appreciate your recommendation.
My Sister was a resident with Alexander house for approx 8 months. The whole time she was there she was treated dignity, care and had so much support. I have so much respect for ALL of the staff from the cleaners to reception staff but most of all the care and nursing staff. My Sister has disabilities but the staff iwere aware of this and they took there time to explain things to her. They kept myself updated with all treatments etc she was receiving and nothing was ever to much trouble. Now thanks to all the staff in Alexander house my sister is well and been able to leave and go home. I can't thank them enough.
The home is very welcoming and beautifully decorated it is a real home from home with lots of activities for the residents.
Thank you for your lovely review, having your sister stay with us was an absolute honour and pleasure. We are so pleased that after her stay she has been able to return home to live her life. You and your sister are always welcome, please pop in for a cup of tea or coffee if you are ever in the area, we would love to see you.
The nursing care is excellent and all his needs are being met. My husband is very happy and enjoys all the activities at the care home.
Thank you for you lovely words, we really enjoy supporting your husband and we are so pleased that he enjoys joining in the activities. We always strive to provide the very best care and look for activities that our residents enjoy
Let's face it, wherever you place a loved one, you're going to worry - about the care they receive, and whether you should have chosen some other place. I had those worries too. Handing over the care of my wife to complete strangers was far and away the most difficult decision I've ever had to make. And sure, for a short while right at the start I worried about whether I'd made the right choice. But those concerns very quickly evaporated once my wife settled in and I could see how she was cared for. She's been there now for almost five months and I can tell you that the nursing and care staff are, without exception, very special people - kind, caring, attentive, observant, incredibly hard working. The environment is spotless thanks to the wonderful team of housekeepers. The food is varied and plentiful. I don't have the slightest hesitation in recommending the care your loved one will receive and I say that as someone who visits very often.
Thank you so much for your wonderful review and kind words, at Alexander House we strive to provide the very best care for our residents. I will share this with the team and thank you again
During my nans stay she experienced the most compassionate care possible, she had friends and an amazing quality of life. From the house keeping, kitchen, care team, office, activities and management everyone made time to get to know each resident and family who visited.
Nothing was ever too much trouble.
The support during my nans passing has been amazing and I wish more people had the opportunity to be able to experience the same.
I would highly recommend Alexander house to anyone looking for respite or long term care.
Thankyou for your lovely review, it was a pleasure caring for your nan, getting to know her and you as a family.
My husband has been at Alexander House for 3 months now, and I remain very impressed with the level of service, compassion and care provided. I really appreciate the way I have been welcomed to visit my husband as often as I like, and I feel included in his care, resting in confidence that the high level of support will be continued in my absence. It's not to say there is perfection. By the nature of the disabilities of the patients, there are stressful times, and messes occur, but the staff are always so willing to put things right with cheerfulness. The activities are a bonus too, is helping failing minds to get some interest and enjoyment out of life. Altogether, I feel Alexander House has got a good model going in practice, and I hope they can spread some of their innovative ideas to other homes. One gets the sense of a very good and forward looking management.
Thank you for you review, we have enjoyed welcoming your husband and you into our home. We strive to ensure the very best care is given and will continue to look for new ideas to enrich the lives of the residents living here
My mum spent the last 4 months of her life at this remarkable home. Her stay was enhanced by the utter kindness, professionalism & love given by the staff there. I feel that we could not have found a better place for her and she went from a situation at home that the TV was her only friend to a place where she made so many friends and was loved by everyone. No one can know what the future holds but if I had known how much better her life would have got I definitely would have got her in there sooner.
Thank you for your lovely review, it was an absolute pleasure to be involved in caring for your mum. I will ensure your kind words are passed onto the team here. Thank you again
I was surprised how nice Alexander house was when I first visited. I think the gold standard is when I visit my aunt and she tells me every time how happy she is and how well she is cared for. The surroundings are beautiful and the staff I have met, friendly and helpful. After visiting family in care homes over the years, this one would take some beating all round.
Thank you so much for your lovely review, we love having your Aunt here and enjoy caring for her. We are very lucky with our surroundings and our staff team are always very happy to help. We look forward to seeing you again soon
The team at Alexander House have been fantastic, great food fantastic rooms and great facilities. Mum's care has been second to none they have weekly events for the residents it has been amazing, nothing is too much trouble. Lovely caring staff and an amazing chef. The facilities are great I am able to make Mum drinks in the kitchen on the same floor and the whole caring team works together. It could pass as a five-star hotel, you are free to come and go without hassle.
Dear Alvan, Thank you for your lovely review. It is our pleasure to have your mum here with us at Alexander House. I am so pleased that you find our facilities great and that our staff are caring. I will pass this on to the team and thank you again for your kind words.
I have been fortunate to find at very short notice a home from home for my lovely mum. The transition from hospital to Alexander House has been amazing, nothing is too much trouble, lovely caring staff and an amazing chef. The facilities are great and the whole caring team working together in care.
The staff were polite and jovial and all the residents were having a fun time eating, drinking and listening to a singer. I don't know if it is always like this but I can only review on my experience which was certainly a very good one.
Thank you for your lovely review, we also try to ensure that all residents have a fun time daily. Thank you also for your comments about the staff team, I will certainly feed this back to them
Very pleasant and friendly, lovely atmosphere. Staff work very hard to provide a good service. Staff are very friendly, helpful and hardworking. Room is super, lovely fittings. Food is plentiful and delicious. Opportunity to personalise my room has made it easier to adapt. Activities keep me busy and help me to make friends. Very good activities coordinator who keeps me busy!
Many thanks for the review, so pleased that you find the activities at the home keep you nice and busy. The rooms are lovely at the home and glad you like it and that you receive a good service.
Food and drink are plentiful, very well presented with the chefs inventing many different ways of presenting a wide variety of different food. Some of this is linked to various themes arranged by the events organiser, such as national themes.
There are plenty of other events organised mostly in-house, with visiting performers and opportunities for some residents to go out.
The superb rooms are well maintained. Residents can bring some of their own possessions to make the rooms more personal.
Management is not remote contributing to the caring ethos of the home which is an excellent place in which to live.
Many thanks for your lovely feedback, we are so pleased to hear that you find Alexander House an excellent place to live.
We chose this home for respite care after reading their glossy brochure and visiting on the official opening day. Made a huge mistake. Incompetent management and an awful experience for my father (retired pharmacist). We made a formal complaint but most facts denied by the management. My father was attacked twice by another resident on two separate times, during the night or early morning in his bed. The first attack was acknowledged at the time but then later disputed. We asked for evidence of CCTV and electronic door openings into his room but none of this was available apparently and conveniently for the company. Most of our complaints were disputed. My 93-year-old father was very shocked and upset for months and to this day no one has ever enquired after him.
We are sorry to hear that your father did not enjoy his recent stay at Alexander House and can assure you that any incidents raised were thoroughly investigated and discussed with both your father and family members. The care and wellbeing of our residents is at the heart of what we offer and if...
She was not able to join in any activities so I don't have a personal review, although I could see and sense that these were excellently run and very worthwhile for other residents.
It has been a real relief to know that she was safe and being so well looked after during these much-needed respite visits.
Thank you to everyone at Alexander House Care Home.
Thank you so much for your review. We, as a team, are very grateful for all of our reviews. We look forward to seeing you all in the future.
It was a very detailed tour by an informative member of staff. I was introduced to other staff members.
The facilities and standard of care are second to none.
I was very very impressed. Thank you.
Thank you so much for your review. We are very proud of the home and the facilities that we can offer our residents.
“can’t fault anything, everyone is so helpful, the food is so varied and is delicious, plus there are always snacks and drinks available in between the main dining times, my room and facilities are wonderful. I love the wide corridors, the informal lounge area, the dining room, cinema, the beautiful garden and the fact there is a private dining room you can book, perfect for when you have a family celebration. I now have such easy access to a Doctor and my medication is taken care of. I am feeling safe, secure, relaxed and not anxious about my future”.
Thank you so much for your amazing review, we have enjoyed seeing Mum making her new friends.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
5 Bed Vacancies
Posted: 31 July 2026Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
News (4) & Events (0)
- 29 Nov 2024
Alexander House, a luxury care home nestled on the outskirts of Exeter, recently hosted a vibrant Summer Fete that drew a crowd of residents, families, and members of the local...
- 29 Nov 2024
A century of life deserves a rocking celebration! This month, Alexander House Care Home in Exeter pulled out all the stops for a resident's 100th birthday, transforming the luxurious residence...
- 29 Nov 2024
On 6th November 2024, Alexander House Care Home welcomed residents, families, and staff to a heartfelt Remembrance Day celebration. This annual event provided an opportunity for everyone to reflect on...
There are no upcoming events for Alexander House Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Alexander House Care Home.
Accreditations
There are no accreditations posted yet for Alexander House Care Home.
Meet the Team (10)

Christine the dedicated Home Manager of Alexander House Care Home.
She has been working in care for 14 years and, in this time, has achieved her Level 5 Diploma and was previously the Deputy Manager of the home before being promoted in April 2026.
Christine is extremely passionate about providing excellence in care and is looking forward to welcoming new residents to the home as our Home Manager.

Hannah is the dedicated clinical lead at Alexander House Care Home.

Fiona joined Alexander House in September 2024 as the home's administrator

Kimberley joins the team working in the kitchen and is focusing on becoming a chef. She really enjoys cooking and is looking forward to meeting all of the new residents at Alexander House.

We are delighted to introduce Amanda Teague from Glitz Hair who has officially joined the Alexander House family as our resident hairdresser and nail technician. Amanda will be visiting the home weekly to ensure that all of our lovely residents have access to her services which will include ladies’ hairdressing, barbering, and nail treatments. It’s the Alexander House way of living; ensuring that all of our residents are looking and feeling they are the very best at all times.

Patrick Doherty is the dedicated Head of Unit for Alexander House Care Home.

Alexandra is the dedicated Residential Unit Lead for Alexander House Care Home.

Dintu is a dedicated Registered Nurse for Alexander House Care Home.

Sunita is a dedicated Registered Nurse at Alexander House Care Home.

Ellie is a dedicated Registered Nurse for Alexander House Care Home.
Frequently Asked Questions about Alexander House Care Home
What types of Care is Alexander House Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Alexander House Care Home have?
There are 67 Single Rooms.
What are the Facilities & Services at Alexander House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Alexander House Care Home to the centre of Exeter?
3.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexander House Care Home to verify any information. View our terms and conditions. Alexander House Care Home has an Enhanced Service -more info.