Cuttlebrook Hall

1 Stock Road, Eastern Bypass, Thame OX9 3FU
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9.9 63 Reviews
  • Cuttlebrook Hall, Thame
Cuttlebrook Hall care home in Thame offers a comprehensive range of high-quality care services for older people, all in a luxurious, purpose-built setting. The experienced and passionate team provides residential, dementia, and respite care with every resident receiving care that's personalised to their needs and wishes.

The team’s ethos of care is focused on supporting residents to enjoy a superb quality of life, with fulfilling experiences every day. Cuttlebrook Hall care home features a café, pub, hair and beauty room, cinema and landscaped gardens. Every bedroom has an en-suite wet room - ground floor rooms even have their own patio and garden access. Ask about the luxurious Serenity beds, the plush new queen-size adjustable beds for added style and comfort.

They pride themselves on the transparency of their care quality and fee information - ensuring you can trust them to care from that very first step.
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Care Provided by Cuttlebrook Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1845
  • RESPITE Self-Funded Residential Care: from £1960
  • RESPITE Self-Funded Residential Dementia Care: from £2055

These prices are only a guideline, please contact Cuttlebrook Hall to find out the exact price for your requirements.

Contact Cuttlebrook Hall to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Cuttlebrook Hall to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Alana Corr (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (67)

Cuttlebrook Hall Reviews (63)

9.9

Cuttlebrook Hall has a Review Score of 9.9 (9.869) out of 10, based on 62 reviews in the last 2 years.
Over all time Cuttlebrook Hall has 63 reviews.

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Total of 63, showing 1-20
Review from Sally F (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Falling a fall and deteriorating memory, Mum was in need of a care home. It felt like a huge decision and responsibility choosing somewhere for Mum. I am so thankful to the whole team at Cuttlebrook Hall for their support and amazing care. It feels like a real community and is obvious that everyone
who works there is caring, thoughtful and prepared to go the extra mile to make residents feel safe and happy.
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Review from Kirsty R (Daughter of Resident) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuttlebrook Hall has been a very positive move for Mum. All staff members are professional, kind and caring. They have gone out of their way to make relationships with all of our family. We are all made to feel very welcome when we visit, and everyone clearly knows Mum well. Mum now participates in
a wide range daily activities on offer, which have enriched her life and raised her sense of well being. The food and facilities are exceptional. I would highly recommend Cuttlebrook Hall.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Hi Kirsty thank you very much for taking the time to leave us feedback about your/your mum's experience with us at Cuttlebrook Hall. We are so glad to see how well mum has transitioned into life at…read more
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Review from Katrina G (Respite Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a very enjoyable stay at Cuttlebrook Hall following an operation. All of the staff were very friendly and helpful.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Hi Katrina thank you very much for taking the time to leave us feedback about your experience with us at Cuttlebrook Hall. We are glad to hear that you had a enjoyable stay with us.
At Cuttlebrook…read more
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Review from Margaret O (Resident) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was fortunate to spend 2 weeks in respite care at Cuttlebrook Hall in June-July 2025. The weather was extremely hot at the time. I was amazed and delighted that in the afternoons ice creams and ice lollies were offered to all residents. The choice to decline was respected. I think this gesture by
the management team serves to illustrate the ethos I experienced at Cuttlebrook Hall, one that places the needs of each individual resident firmly at the centre of the thoughtful care on offer whilst respecting the choice to decline it. It was obvious to me that all members of staff, whatever their function within this community, knew their residents, not just their names but also their individual personalities and needs. Staff interaction with each resident was warm and kindly whatever the need. From my experience, the interaction of staff with each other was cooperative and supportive. I can honestly say that during my time in Cuttlebrook Hall I did not hear or overhear a cross word. I believe that positive interpersonal relationships are the foundation stones of any thriving community. The responsibility for establishing and sustaining such a community lies with the management team. It was obvious to me that the team at Cuttlebrook Hall was one of like-minded people with shared standards and a clear vision of what person-centred care delivered with warmth, reassurance and professionalism looks like. They are to be congratulated. Yes, undoubtedly, the beautiful environment at Cuttlebrook Hall has a substantial effect on the quality of life of the residents. However, buildings and interiors are impersonal and grow tired with time. Funding is needed for their upkeep. In contrast, the ongoing positive interpersonal relationships that form this community are longstanding. Sustaining such a community requires insight, flexibility, hard work and co-operation while keeping holistic person-centred care at its heart. What Cuttlebrook management team offers in this regard is priceless. Would I be happy to entrust Cuttlebrook Hall with the care of a vulnerable relative? Speaking from my own experience and observation of this homely community as it is at present, the answer is a resounding 'Yes'!
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Hi Margaret thank you very much for taking the time to leave us feedback about your respite stay with us at Cuttlebrook Hall. It was honestly such a pleasure to be able meet you and support you here…read more
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Review from Leigh B (Son of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Cuttlebrook Hall for 5 weeks and from day one has been made to feel comfortable, relaxed and cared for. On my visits I have been impressed by the courtesy and professionalism of all the staff, I am convinced that currently Mum is in the perfect place for her. She has made several
friends already and whereas life had become a bit of a struggle she is now more relaxed and content.
Many thanks
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Thank you very much for taking the time to leave us feedback about both mum's and your experience. We are glad to hear and see how well Mum has settled into life at Cuttlebrook Hall!
At Cuttlebrook…read more
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Review from Julia C (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since my mother moved into Cuttlebrook Hall she has been made so welcome and treated with total kindness by all the staff. Every day I visit the atmosphere in the home is never anything but friendly and the staff totally accomodating. Thank you everyone.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Hi Julia thank you for taking the time to leave us feedback about your experience. We are incredibly glad that you and Mum have had a positive experience at Cuttlebrook Hall.
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Review from D W (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been in Cuttlebrook Hall for over a month now. The move went smoothly, everyone was welcoming and helpful.
Mum seems to be settling in slowly. There always appear to be plenty of friendly staff around to assist when needed.
Plenty of activities are on offer and Mum enjoys a pamper session
and being able to get her hair cut or just washed and blow-dried.
The rooms are kept in good condition and clean and Mum enjoys being wheeled around the garden areas which are well maintained.
Generally an enquiry at reception gets a helpful response and I'm impressed with the knowledge the Carers have of Mum and endeavouring to meet her needs in the best way for her.
It was a difficult decision to take, but I believe Mum is in the best place for her now and I can relax knowing she has 24 hour care.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Hi thank you very much for taking the time to leave us your feedback about Mum's transition into life at Cuttlebrook Hall.
At Cuttlebrook Hall Care Home - Care UK we set a high standard for…read more
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Review from J B (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very clean home. Food is excellent. Staff always friendly and helpful.
My mother is well cared for and nothing is too much trouble.
I would recommend Cuttlebrook Hall to anyone looking for a home for a family member or friend.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Hi thank you very much for taking the time to leave us feedback about your experience/mum's experience with us.
At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we…read more
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Review from R C (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The move into the carehome went very smoothly with ALL the staff being helpful, informative, obliging and kind, and everyone providing whatever help was needed and answering our many questions and requests.
We are impressed with the standard of the building, the decor of all rooms, the well kept and
well used garden areas, the numbers of staff on duty, and the variety of activities every single day.
We wouldn't hesitate to recommend Cuttlebrook Hall to anyone looking for a care home.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Thank you very much for taking the time to leave us feedback about your experience with us here at Cuttlebrook Hall. At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we…read more
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Review from Louise R (Daughter of Resident) published on 16 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad had a 4 week respite stay at Cuttlebrook Hall in June 2025.
He was made to feel very welcome and all of the staff were incredibly friendly and supportive during his stay. The lovely staff make the atmosphere at Cuttlebrook Hall very sunny and warm with their positive and supportive outlook. The
cafe is a great place to sit and relax, the food served and service provided at mealtimes was excellent. There are plenty of activities and things to do and enjoy.
The rooms are well decorated and designed with fabulous wet rooms/bathrooms.
It was like a 5 star hotel with 5 star staff. Would absolutely recommend to anyone.
Dad really enjoyed his stay and was thoroughly impressed. It is a definite for a return visit.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Thank you very much for taking the time to leave us feedback about yours and dad's experience with us at Cuttlebrook Hall. It was a pleasure having dad stay with us here! At Cuttlebrook Hall Care Home…read more
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Review from L G (Friend of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited the care home today for the first time. What a lovely atmosphere. The residents were enjoying a festival in the garden with live music. All the staff were very friendly and interacted with both residents and visitors.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Thank you very much for taking the time to leave us feedback about your experience regarding your visit to Cuttlebrook Hall.
At Cuttlebrook Hall Care Home - Care UK we set a high standard for…read more
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Review from H H (Daughter-in-law of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-on-law went for a respite stay at Cuttlebrook Hall, and is booked in for more of these.
Right from the start all of the staff have been friendly & welcoming.
The Customer Care Manager has been very attentive & helpful.
The home worked hard to accommodate her requests & needs eg. sometimes
eating meals in a quiet lounge, or providing a pendant call bell so she could spend most of the sunny days sitting or walking around the gardens. There were plenty of activities for her to choose from if she felt up to it & lots of delicious choices on the menu. All of the rooms were clean and modern, with excellent wash facilities. When an issue came up with a confused resident the home dealt with it professionally and efficiently.
Thank you very much
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Thank you very much for taking the time to leave us feedback about your experience, along with your mother-in-law's experience at Cuttlebrook Hall.
At Cuttlebrook Hall Care Home - Care UK we set a…read more
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Review from T P (Respite Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very comfortable & well cared for. I would have appreciated a bit more orientation on arrival, subsequently.
Reply from Samantha Debenham, Reviews Team at Cuttlebrook Hall
Thank you for sharing your thoughts regarding Cuttlebrook Hall. We are so pleased to hear that you enjoyed your recent stay with us. We appreciate your comments regarding increased orientation upon…read more
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Review from A B (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a huge decision for us as a family to move our Mum into fulltime care. Cuttlebrook is a calm, inviting, inclusive care home where all its residents are encouraged to involve themselves in a multitude of daily engaging activities from yoga to tap dancing, cooking to gardening. Mum loves spending
time in the lovely cafe chatting with her new friends. All the staff are so attentive, caring and efficient in their knowledge of each resident and their individual needs. Mum has never been happier and smiles every day. We can't thank you enough for all your help and support.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Thank you very much for taking the time to leave us feedback about your experiences at Cuttlebrook Hall. We're honored to have the pleasure of supporting mum, and even further are incredibly pleased…read more
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Review from A D (Resident) assisted by family/friend published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very comfortable place to recover after being discharged from hospital. The carers are very kind. The food is good. Beautiful gardens all around the house. Plenty of activities on offer and lots of nice people to talk to.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Hi A D thank you very much for taking the time to leave us feedback about your experience. We're so happy to hear how you've been having a positive experience with us at Cuttlebrook Hall so far.At…read more
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Review from J M (Son of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having placed my mother into care at Cuttlebrook Hall in February 2025, I can genuinely say that the level of care and compassion provided has exceeded our expectations. From the moment we toured the facility, the atmosphere felt warm and welcoming. The staff are professional, kind and attentive. Mum
felt at ease and at home from the start. The facility is clean and well maintained, plus the communal areas are bright and inviting. The communication with family is also great.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Thank you very much for taking the time to leave us feedback about your experience. We are really pleased to hear your positive feedback of us at Cuttlebrook Hall and are so glad to hear that the…read more
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Review from S H (Daughter of Resident) published on 15 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have made the move to Cuttlebrook a smooth process. The warm and friendly environment has helped her settle in quickly, which is so reassuring for all the family too.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Thank you very much for taking the time to leave us feedback about your experience, along with mum's. It is a pleasure to support mum through this journey and we are very pleased that mum has taken…read more
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Review from Elaine D (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum, aged 96, was admitted to Cuttlebrook Hall in April 25. I came to look at it and never wanted anywhere else, as I loved this one. All the staff are lovely and really do show care for the residents. My mum has settled in quite well..
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall
Thank you for taking the time to leave us feedback about your experience. We are so glad to hear that mum settled in well with us, and honored to support mum with this journey. At Cuttlebrook Hall…read more
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Review from L P (Daughter of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving our mum from her previous care home to Cuttlebrook Hall last month we are very pleased with everything. The transition was very smooth and the support and care that our mum has received from everyone has been fantastic.
Thank you so much.
Reply from Alana Corr, Reviews Team at Cuttlebrook Hall
Thank you very much for taking the time to leave us feedback about your experience .At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from M C (Husband of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot find fault with Cuttlebrook Hall Care Home which is new, modern, purpose built and has ever amenity available to make it a comfortable and relaxing place for residents. The staff are most caring, considerate and helpful which included the restaurants where home cooked food is served, tasting
good and looking very tempting to the taste buds.
Activities are plentiful to keep residents active.
Reply from Alana Corr, Reviews Team at Cuttlebrook Hall
thank you very much for taking the time to leave us feedback about your experience, along with your wife's experience at Cuttlebrook Hall. We are so pleased to hear your positive experiences with us…read more
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Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Cuttlebrook Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 62 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 61 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for Cuttlebrook Hall is calculated as follows: ( (639 Excellents x 5) + (88 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 731 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cuttlebrook Hall is based on 61 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 61 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (101)

Meet the Team (1)

Alana

Alana Corr

Job Title: Home Manager Joined: 2024

I joined Care UK in May 2021 because I love their passion for residents and the training and support staff are provided.


I have management experience in both residential and nursing homes.


As a manager you need to be caring, have a great amount of patience and resilience to any obstacles that come up. It is important to have good communication with your team and show compassion to the people we provide care for.


My favourite part of each day is in the afternoon when everyone is calm and relaxed and I can take time to chat to residents and ask about their day.

Frequently Asked Questions about Cuttlebrook Hall

What types of Care is Cuttlebrook Hall registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cuttlebrook Hall have?

There are 68 Single Rooms.

What are the Facilities & Services at Cuttlebrook Hall?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cuttlebrook Hall to the centre of Thame?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cuttlebrook Hall to verify any information. View our terms and conditions. Cuttlebrook Hall has an Enhanced Service - more info.