Cuttlebrook Hall

1 Stock Road, Eastern Bypass, Thame OX9 3FU
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9.9 58 Reviews
  • Cuttlebrook Hall, Thame
Cuttlebrook Hall care home in Thame offers a comprehensive range of high-quality care services for older people, all in a luxurious, purpose-built setting. The experienced and passionate team provides residential, dementia, and respite care with every resident receiving care that's personalised to their needs and wishes.

The team’s ethos of care is focused on supporting residents to enjoy a superb quality of life, with fulfilling experiences every day. Cuttlebrook Hall care home features a café, pub, hair and beauty room, cinema and landscaped gardens. Every bedroom has an en-suite wet room - ground floor rooms even have their own patio and garden access. Ask about the luxurious Serenity beds, the plush new queen-size adjustable beds for added style and comfort.

They pride themselves on the transparency of their care quality and fee information - ensuring you can trust them to care from that very first step.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1621
  • Self-Funded Residential Dementia Care: from £1711
  • RESPITE Self-Funded Residential Care: from £1831
  • RESPITE Self-Funded Residential Dementia Care: from £1921

These prices are only a guideline, please contact Cuttlebrook Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Alana Corr (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023

Room Information

  • Single Rooms (68)
  • Single Rooms with Ensuite Wet Room (67)

Cuttlebrook Hall Reviews (58)

9.9

Cuttlebrook Hall has a Review Score of 9.9 (9.859) out of 10, based on 58 reviews in the last 2 years.
Over all time Cuttlebrook Hall has 58 reviews.

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Total of 58, showing 1-20
Review from Julia C (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since my mother moved into Cuttlebrook Hall she has been made so welcome and treated with total kindness by all the staff. Every day I visit the atmosphere in the home is never anything but friendly and the staff totally accomodating. Thank you everyone.
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Review from D W (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been in Cuttlebrook Hall for over a month now. The move went smoothly, everyone was welcoming and helpful.
Mum seems to be settling in slowly. There always appear to be plenty of friendly staff around to assist when needed.
Plenty of activities are on offer and Mum enjoys a pamper session
and being able to get her hair cut or just washed and blow-dried.
The rooms are kept in good condition and clean and Mum enjoys being wheeled around the garden areas which are well maintained.
Generally an enquiry at reception gets a helpful response and I'm impressed with the knowledge the Carers have of Mum and endeavouring to meet her needs in the best way for her.
It was a difficult decision to take, but I believe Mum is in the best place for her now and I can relax knowing she has 24 hour care.
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Review from J B (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very clean home. Food is excellent. Staff always friendly and helpful.
My mother is well cared for and nothing is too much trouble.
I would recommend Cuttlebrook Hall to anyone looking for a home for a family member or friend.
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Review from R C (Daughter of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The move into the carehome went very smoothly with ALL the staff being helpful, informative, obliging and kind, and everyone providing whatever help was needed and answering our many questions and requests.
We are impressed with the standard of the building, the decor of all rooms, the well kept and
well used garden areas, the numbers of staff on duty, and the variety of activities every single day.
We wouldn't hesitate to recommend Cuttlebrook Hall to anyone looking for a care home.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall

Thank you very much for taking the time to leave us feedback about your experience with us here at Cuttlebrook Hall. At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Louise R (Daughter of Resident) published on 16 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad had a 4 week respite stay at Cuttlebrook Hall in June 2025.
He was made to feel very welcome and all of the staff were incredibly friendly and supportive during his stay. The lovely staff make the atmosphere at Cuttlebrook Hall very sunny and warm with their positive and supportive outlook. The
cafe is a great place to sit and relax, the food served and service provided at mealtimes was excellent. There are plenty of activities and things to do and enjoy.
The rooms are well decorated and designed with fabulous wet rooms/bathrooms.
It was like a 5 star hotel with 5 star staff. Would absolutely recommend to anyone.
Dad really enjoyed his stay and was thoroughly impressed. It is a definite for a return visit.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall

Thank you very much for taking the time to leave us feedback about yours and dad's experience with us at Cuttlebrook Hall. It was a pleasure having dad stay with us here! At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from L G (Friend of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited the care home today for the first time. What a lovely atmosphere. The residents were enjoying a festival in the garden with live music. All the staff were very friendly and interacted with both residents and visitors.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall

Thank you very much for taking the time to leave us feedback about your experience regarding your visit to Cuttlebrook Hall.
At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from H H (Daughter-in-law of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-on-law went for a respite stay at Cuttlebrook Hall, and is booked in for more of these.
Right from the start all of the staff have been friendly & welcoming.
The Customer Care Manager has been very attentive & helpful.
The home worked hard to accommodate her requests & needs eg. sometimes
eating meals in a quiet lounge, or providing a pendant call bell so she could spend most of the sunny days sitting or walking around the gardens. There were plenty of activities for her to choose from if she felt up to it & lots of delicious choices on the menu. All of the rooms were clean and modern, with excellent wash facilities. When an issue came up with a confused resident the home dealt with it professionally and efficiently.
Thank you very much
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall

Thank you very much for taking the time to leave us feedback about your experience, along with your mother-in-law's experience at Cuttlebrook Hall.
At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from T P (Respite Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very comfortable & well cared for. I would have appreciated a bit more orientation on arrival, subsequently.
Reply from Samantha Debenham, Reviews Team at Cuttlebrook Hall

Thank you for sharing your thoughts regarding Cuttlebrook Hall. We are so pleased to hear that you enjoyed your recent stay with us. We appreciate your comments regarding increased orientation upon arrival. Our team always work hard to ensure the transition into our home is as smooth and comfortable as possible and we are committed to continually updating and adapting this process from feedback such as yours. Once again, thank you for sharing your feedback regarding Cuttlebrook Hall. Your input is invaluable to us and allows us the opportunity to continue improving the standard of care we provide.

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Review from A B (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a huge decision for us as a family to move our Mum into fulltime care. Cuttlebrook is a calm, inviting, inclusive care home where all its residents are encouraged to involve themselves in a multitude of daily engaging activities from yoga to tap dancing, cooking to gardening. Mum loves spending
time in the lovely cafe chatting with her new friends. All the staff are so attentive, caring and efficient in their knowledge of each resident and their individual needs. Mum has never been happier and smiles every day. We can't thank you enough for all your help and support.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall

Thank you very much for taking the time to leave us feedback about your experiences at Cuttlebrook Hall. We're honored to have the pleasure of supporting mum, and even further are incredibly pleased seeing how she has settled in so wonderfully to life at Cuttlebrook Hall over months.At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from A D (Resident) assisted by family/friend published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very comfortable place to recover after being discharged from hospital. The carers are very kind. The food is good. Beautiful gardens all around the house. Plenty of activities on offer and lots of nice people to talk to.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall

Hi A D thank you very much for taking the time to leave us feedback about your experience. We're so happy to hear how you've been having a positive experience with us at Cuttlebrook Hall so far.At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from J M (Son of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having placed my mother into care at Cuttlebrook Hall in February 2025, I can genuinely say that the level of care and compassion provided has exceeded our expectations. From the moment we toured the facility, the atmosphere felt warm and welcoming. The staff are professional, kind and attentive. Mum
felt at ease and at home from the start. The facility is clean and well maintained, plus the communal areas are bright and inviting. The communication with family is also great.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall

Thank you very much for taking the time to leave us feedback about your experience. We are really pleased to hear your positive feedback of us at Cuttlebrook Hall and are so glad to hear that the steps with supporting mum is going in the right direction.At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from S H (Daughter of Resident) published on 15 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have made the move to Cuttlebrook a smooth process. The warm and friendly environment has helped her settle in quickly, which is so reassuring for all the family too.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall

Thank you very much for taking the time to leave us feedback about your experience, along with mum's. It is a pleasure to support mum through this journey and we are very pleased that mum has taken well to life at Cuttlebrook Hall. At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Elaine D (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum, aged 96, was admitted to Cuttlebrook Hall in April 25. I came to look at it and never wanted anywhere else, as I loved this one. All the staff are lovely and really do show care for the residents. My mum has settled in quite well..
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall

Thank you for taking the time to leave us feedback about your experience. We are so glad to hear that mum settled in well with us, and honored to support mum with this journey. At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from L P (Daughter of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving our mum from her previous care home to Cuttlebrook Hall last month we are very pleased with everything. The transition was very smooth and the support and care that our mum has received from everyone has been fantastic.
Thank you so much.
Reply from Alana Corr, Reviews Team at Cuttlebrook Hall

Thank you very much for taking the time to leave us feedback about your experience .At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further specific feedback, please use the form on the following web page; kind regards, Home Manager

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Review from M C (Husband of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot find fault with Cuttlebrook Hall Care Home which is new, modern, purpose built and has ever amenity available to make it a comfortable and relaxing place for residents. The staff are most caring, considerate and helpful which included the restaurants where home cooked food is served, tasting
good and looking very tempting to the taste buds.
Activities are plentiful to keep residents active.
Reply from Alana Corr, Reviews Team at Cuttlebrook Hall

thank you very much for taking the time to leave us feedback about your experience, along with your wife's experience at Cuttlebrook Hall. We are so pleased to hear your positive experiences with us and strive to continue in the same manner.

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Review from Ronald C (Respite Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found Cuttlebrook Hall great for support after a serious operation. Food and drink was a great help. Staff so helpful and a big support. I wish I could stay longer.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall

Thank you so much for taking the time to leave us your feedback from your stay with us. It was a great pleasure to support you with your journey, and get to know you. All the best from us here!

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Review from Edna L (Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Reception is very busy and welcoming to friends and family. Cafe is in great use by residents and visitors. Medication is given as and when necessary. I don't have to remember to take it! Room is very pleasant and comfortable. I chose to have one chair from my home. Food is excellent - as is the service.
Entertainment is good - take part or not as I wish.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall

thank you very much for taking the time to leave us feedback about your experience with Cuttlebrook Hall. We really appreciate your pleasant words and are incredibly pleased to see that you are having a positive experience with us.

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Review from J O (Respite Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Coming here after surgery has been the best decision I could have made. Staff are so helpful + kind, nothing is too much bother. The food is good with a varied menu. My room is excellent, so well laid out and all amenities to hand. Staff arrive when asked for with nothing being too much bother again.
I highly recommend Cuttlebrook Hall. If it were necessary I would come here to stay again.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall

thank you very much for taking the time to leave us feedback about your experience. It has been a pleasure meeting you, and supporting you following your surgery. Wishing you all the best from us at Cuttlebrook Hall!

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Review from M E (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has Alzheimer's and had been widowed for a year before moving Cuttlebrook Hall. It took some time for her to settle but with frequent visits from myself and my husband and great care and understanding from the staff she is now quite settled. She particularly enjoys all the lively music and
party events and has some happy days when she is more down the staff treat her with compassion.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall

Thank you very much for taking the time to leave us feedback about your mother's experience with us at Cuttlebrook Hall. We're so pleased to be able to see this transition and provide a settling environment for your mother. At Cuttlebrook Hall Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from E L (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home, well run by management team. Carers are very kind and supportive, lifestyle team support residents to engage in a variety of activities should they wish to do so, and housekeeping team keep rooms and shared spaces immaculate. Every member of staff from reception onwards work hard to
care for residents, many of whom told us how much they enjoy living there. Would recommend to anyone needing respite or residential care.
Reply from Zak Herring, Reviews Team at Cuttlebrook Hall

Thank you so much for taking the time to provide us with this feedback. It is lovely to hear about your positive experiences at Cuttlebrook Hall.

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Current Review Score: 9.9 (9.859)

Overview of Review Score

The Review Score of 9.9 (9.859) out of 10 for Cuttlebrook Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 58 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.859 for Cuttlebrook Hall is calculated as follows: ( (591 Excellents x 5) + (88 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 683 Ratings = 4.859
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cuttlebrook Hall is based on 57 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 57 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (101)

Meet the Team (1)

Alana

Alana Corr

Job Title: Home Manager Joined: 2024

I joined Care UK in May 2021 because I love their passion for residents and the training and support staff are provided.


I have management experience in both residential and nursing homes.


As a manager you need to be caring, have a great amount of patience and resilience to any obstacles that come up. It is important to have good communication with your team and show compassion to the people we provide care for.


My favourite part of each day is in the afternoon when everyone is calm and relaxed and I can take time to chat to residents and ask about their day.

Frequently Asked Questions about Cuttlebrook Hall

What types of Care is Cuttlebrook Hall registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cuttlebrook Hall have?

There are 68 Single Rooms.

What are the Facilities & Services at Cuttlebrook Hall?

Own Furniture if required, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cuttlebrook Hall to the centre of Thame?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cuttlebrook Hall to verify any information. View our terms and conditions. Cuttlebrook Hall has an Enhanced Service - more info.