Broomfield Village Care Home

Puddings Wood Drive, Broomfield, Chelmsford CM1 7AL
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9.3 10 Reviews
  • Broomfield Village Care Home, Chelmsford
Now open and welcoming new residents.

Part of a brand-new generation of care homes, Broomfield Village provides personalised residential, nursing, dementia and respite care in Broomfield; a peaceful rural village with a warm community ethos.

At Broomfield Village Care Home, the instantly welcoming atmosphere is akin to being invited into a much-loved family home, with high-quality furnishings, elegant décor, and plenty of natural light. Experienced brother-and-sister founders, a small, kindly care team, and expertly-designed spaces all promote a calm sense of comfort, happiness and wellbeing.

At the heart of Broomfield Village Care Home is a strong desire to make each resident feel special and celebrated as the unique individual they are. Friendly team members regularly teach activities including cooking, gardening and mindfulness techniques, and residents are encouraged to partake in gentle exercise where appropriate. State-of-the-art facilities include a specialist hydrotherapy pool, exercise studios, and a farmhouse kitchen. There is ample outdoor space for residents to enjoy, including an allotment, two putting greens and a greenhouse.

Expert care plans are tailored to each resident’s needs, with a compassionate understanding of their individual personality and background. In this way, residents can feel safe, comfortable and able to enjoy living their happiest, most fulfilled lives – which in turn affords their loved ones vital peace of mind.

Broomfield Village Care Home is a place where residents don’t simply live from day-to-day. Instead, they thrive as people who are seen, heard and valued.

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Care Provided by Broomfield Village Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 137 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Principle Care Homes
  • Person in charge
  • Ashish Goyal (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (137)
    • Single Rooms with ensuite Wet Room (137)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2024
    • Last Refurbishment: 2024
    • Number of floors: 4

Funding & Fees Guide for Broomfield Village Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,595
    • Self-Funded Residential Dementia Care from £1,650
    • Self-Funded Nursing Care from £1,850
    • RESPITE Self-Funded Residential Care from £1,754
    • RESPITE Self-Funded Residential Dementia Care from £1,815
    • RESPITE Self-Funded Nursing Care from £2,035

  • All weekly care fees will be confirmed after an assessment of the resident's needs has been completed, and choice of room/suite has been confirmed.
  • (these prices are only a guideline, please contact Broomfield Village Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is now open! Please call to book a visit.


  • Parking

  • Parking available for visitors, please press the buzzer at the gate and the Reception Team will support.


Broomfield Village Care Home Reviews (10)

9.3

Broomfield Village Care Home has a Review Score of 9.3 (9.339) out of 10, based on 10 reviews in the last 2 years. Over all time Broomfield Village Care Home has 10 reviews.

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Review from Dawn L (Daughter of Resident) published on 25 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Broomfield Village highly enough. It is a beautiful space, warm and welcoming with a calm atmosphere.The rooms are spacious and comfortable and you are encouraged to personalise them to help the resident feel more at home. But more importantly, the staff are exceptional. So kind and
caring, they tailor their care to the individual. They are always available to discuss any concerns and give reassurance if needed. My mother has particularly enjoyed the food since being there. I have also been able to join her for some meals and can happily say the food is of an excellent quality. I now have peace of mind that my mother is in the best place possible and is receiving excellent all round care.

Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care Home

We are pleased to hear that you and your Mum are happy & content with the care and hospitality service provided; we pride our selves on excellent care & exceptional food choices.It is always so lovely to hear words like kind, caring & thoughtful used to describe our team, and thank-you for your positive comments.It is our pleasure caring for your mother here at Broomfield Village. We are so proud of all of our a team, helping enriching the lives of our residents, and we will be sure to pass on your wonderful feedback.Thank you again for your kind words.


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Review from Debbie B (Daughter of Resident) published on 24 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in your care for 6 weeks now and although not totally settled the care she is receiving is fantastic. Everyone is so helpful, friendly and understanding, and always putting mums needs first. It's wonderful to see her happy and know she is in a safe environment. My thanks to the team
who are all fabulous.

Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care Home

Thank-you Debbie for your positive review. It's always lovely to receive good feedback which we share with our wonderful team. We are so happy to hear that Mum is settling in well, and that you are happy with the care she is receiving and the environment she is experiencing. Thank-you again for taking the time to share your thoughts and feedback. Best Regards


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Review from Paul B (Son of Resident) published on 22 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I must say, having read all the wonderful reviews i was sceptical when we arranged our initial visit. Its not often that you cant find fault now days. But, I have to agree with every review posted. There is very little I disagree with or in fact can add as everything has been covered in accurate detail.
I
would like to reiterate that the staff are exceptional, and take the time to get to know the residences on a personal level and make it feel like there own home. Thank you, and Please keep up the good work

Reply from Hayley Bull, Executive Assistant at Broomfield Village Care Home

Thank you for taking the time to leave such a kind review. It's lovely to hear that your experience has echoed the kind words shared by others. Creating a homely, welcoming environment is at the heart of what we do. Your encouragement means the world to us, and we'll absolutely keep doing our very best.


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Review from Jill N (Sister of Resident) published on 16 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home looked like a 5 star hotel and provided an excellent level of personal service. Every member of staff was polite, professional and extremely helpful, nothing was too much for them. I was extremely pleased with the first class care that my brother received throughout his stay. Although on the
end of life care, he was happy, comfortable and very well cared for in his private room. Everyone there went above and beyond the call of duty to nurse and care for him throughout his stay. When sadly my brother passed away, every member of staff showed their respect by lining up as he was taken away on his final journey. I can't thank you enough for your kindness, care and professionalism.

Reply from Mary Cokelly, Customer Relationship Manager at Broomfield Village Care Home

Thank you for taking the time to leave a review, feedback is always appreciated! It was lovely to read and will share this great review with the team who will be delighted to receive such positive comments,It's a privilege watching your loved one settle in and become such an important part of our community at Broomfield Village. We look forward to seeing you again soon!


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Review from Annie B (Daughter of Resident) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment the customer relationship manager welcomed us to Broomfield Village through to our mum's first week as a resident - we have been bowled over! Mum has 6 daughters & we have all been welcomed. Broomfield feels like home - it is warm and inclusive. The staff are professional & skilled and
yet relaxed and approachable. We love that there is an open invitation to eat with our mum & other residents, or to hang out in the beautiful coffee bar.
Mum has 15 great grandchildren so having the little kids area is inspired! And being able to watch a film together in the comfortable cinema room, with a bountiful supply of sweets, drinks & ice-creams from the "Sweet Shop" is magical! In just a week mum has had her hair & nails done, joined in gardening, baking, mini golf & music & movement!
The physical support given to mum for her care & mobility needs is fantastic, & given with dignity, kindness & respect.
We can relax in the knowledge that mum is very well looked after and her family is always made welcome.

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Review from Debbie W (Stepdaughter of Resident) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Broomfield village care home is outstanding. Most importantly the team are absolutely brilliant, they are friendly, helpful, caring and are highly trained and qualified staff. When looking for a care home there were none comparable. It is also of note that community links have been forged prior
to the opening of the facility and that organisations are starting to come to sessions on site and residents are having visits to groups and facilities off site. My stepfather is very happy and well cared for and has enjoyed all the opportunities that he has been offered, including trips out and being able to cut the ribbon on the grand opening launch of Broomfield. I have seen a remarkable transformation in his well-being. He loves the food and the pampering as well as the superb care that he is given. Regular news is also easily accessible via a family App and this helps you to feel connected to your loved one and involved in their welfare.

Reply from Laura Mansfield, Customer Relationship Manager at Broomfield Village Care Home

Thank you for taking the time to leave a review, and for such glowing feedback! It's been a privilege to support you and your stepfather with his move, and for him to be so involved in our Grand Launch was incredibly special for the whole team here at Broomfield Village. We look forward to seeing you again soon!


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Review from Kay C (Sister-in-law of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our first visit to Broomfield Village Care Home was overwhelming.
The decor and ambience in the home are equivalent to a top-of-the-range, five-star hotel.
The residents' rooms are very roomy and well laid out, the facilities in the home are numerous and of high quality.
The staff are, without exception,
professional, friendly and extremely helpful.
The food is also of a very high quality with a varied menu.
We cannot praise the home and its environment enough,
Please keep up your excellent work.

Reply from Laura Mansfield, Customer Relationship Manager at Broomfield Village Care Home

Thank you so much for your lovely review, Kay, it was a pleasure to read and I can't wait to pass your feedback on to our team! It's been a real privilege watching your loved one settle into Broomfield Village and become such an important part of our community. We look forward to seeing you again!


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Review from Jayne D (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Simply the best.
We spent a long time researching and visiting luxury care homes, we even used respite periods to really see if these other homes lived up to our high expectations in all areas.
Only Broomfield Village Care Home ticked all the boxes.
The care, staff and management in all departments
are helpful, professional, knowledgeable and approachable, they all treat Mum with dignity, allowing her to help herself and stepping in when they see she needs some encouragement or guidance.
Broomfield is a luxurious family community of the highest standards.
The building is designed to create an environment that's welcoming to all residents and their families, including children.
When visiting, we often stay for lunch, free of charge, with Mum, like a family should (most homes do not allow this). There are many free extras, like hairdresser, chiropody, sweet/ice cream shop, toy/play area, cafes, cinema.
Broomfield updates us using an app. They post photos/videos daily and send messages to keep us involved and informed.

Reply from Laura Mansfield, Customer Relationship Manager at Broomfield Village Care Home

Thank you ever so much, Jayne, for your kind and heartfelt words. We're so thrilled that you've chosen Broomfield Village as Mum's home; it's been wonderful to see her settle in so well and the family enjoy their time visiting us too. I'll be sure to pass your feedback on to our team and thank you again for taking the time to write us your review.


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Review from T A (Grandson of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Walking into Broomfield Village Care Home felt like I was walking into a five-star hotel. Beautifully decorated and a warm welcome. The staff there are fantastic. Smiley, talkative, caring and attentive without being in the slightest bit patronising. The facilities are second to none with great extra
touches put in, like a sweet shop, kids area and cinema. The food was outstanding. I left feeling that my grandmother was being taken great care of in a place she'd be comfortable and happy to be.

Reply from Laura Mansfield, Customer Relationship Manager at Broomfield Village Care Home

Thank you for spending the time to leave us a review, it was a pleasure to read and I'll be sure to pass your feedback on to our team. We've loved looking after your grandmother and are delighted that she's a part of our little community here at Broomfield Village! Thank you again.


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Review from Ruth A (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's really early days for Broomfield Village Care Home having only opened this month. Mum took up residence last week as only the third resident, so we await the arrival of many more residents for Mum to bond with. The level of care received, so far, is beyond expectations and how they can achieve
this in line with what can only be described as five-star hotel luxury is just mind-blowing.
The facilities are amazing, from the lounges, the salon, the cinema, the children's area, the sweet shop to the putting green, the garden room, the arts and crafts room - even a radio station room! The food is of fine dining quality - all produced on the premises - even the bread and cakes and Mum is very happy to enjoy a glass of wine with her meals. The carers and staff have made every effort to get to know Mum and how to handle her little foibles. I can't fault the non-patronising care given by each and every person. I look forward to Broomfield Village becoming a thriving village of its own within the community.

Reply from Laura Mansfield, Customer Relationship Manager at Broomfield Village Care Home

Thank you for your kind words, Ruth, and for taking the time to leave your review. We're so pleased that both Mum and the family have enjoyed the facilities; it's been a pleasure welcoming you all to the home and seeing Mum settle into her new environment. She's a delight to look after and we're so thrilled to have Mum as a part of our community here at Broomfield Village.


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Current Review Score: 9.3 (9.339)

Overview of Review Score

The Review Score of 9.3 (9.339) out of 10 for Broomfield Village Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.974 for Broomfield Village Care Home is calculated as follows: ( (114 Excellents x 5) + (3 Goods x 4) ) ÷ 117 Ratings = 4.974

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.365 Points relating to the number of positive Reviews for Broomfield Village Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 137 registered maximum number of service users is 27.4. 10 Positive Reviews ÷ 27.4 = 0.365

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Meet the Team (4)

Ruth

Ruth Merchant

Job Title: General Manager

Joined: 2024

I've worked within the clinical sector across a range of independent hospitals, as a nurse practitioner and as a senior management level nurse. For the last 5 years, I've been working within the social care sector, managing teams within busy nursing homes.


My role as General Manager will be to support and build a team with a strong understanding of clinical and regulatory requirements, enabling them to deliver excellent care for residents and families, in a welcoming, happy environment.


When I'm not at work, you can find me knitting for my grandchildren, spending time with family & friends, and enjoying travelling with my husband throughout Europe!


Stefan

Stefan Nastaca

Job Title: Deputy Manager

Joined: 2024

I'm a qualified nurse and have a wealth of experience managing a team, within the care industry in a busy nursing home.


I've joined the Principle family, sharing their ethos and values; to ensure that through my work, I can make people feel special every day.


In my role, I believe it’s important to have a strong understanding of clinical needs and regulatory requirements, along with good communication skills and a keen eye for detail.


Supporting and mentoring the team, is the key to feeling a sense of achievement at the end of the day, and in turn, delivering excellent care for both residents and their families.


Outside of work, I enjoy spending time with my children.


Laura

Laura Mansfield

Job Title: Customer Relationship Manager

Joined: 2024

I’ve worked as a Customer Relationship Manager in the care sector for 6 years now, both commissioning new homes and supporting established homes with their customer relations.


My role is to introduce new families to the home, guide them through the process of looking into care for themselves or a loved one, and help them during the transition of moving from their home into a new community.


My passion for working in the care industry has grown significantly over the past 6 years, and continues to do so every time I make a difference in someone's life, by supporting them and their families during their move into residential care.


When I'm not at home, you'll find me spending time with my family and friends, participating at a local parkrun on a Saturday morning, or enjoying a coffee in one of Chelmsford's independent coffee shops!


Eda

Eda Bayram

Job Title: Business Administrator

Joined: 2024

My role at Broomfield Village is to oversee the administrative functions of the home, ensuring an efficient operation for not only our team but also our residents and their visitors.


My main responsibility is the management of various aspects of the business side of Broomfield Village, and in turn, supporting the delivery of high-quality care.


Frequently Asked Questions about Broomfield Village Care Home

What types of Care is Broomfield Village Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Broomfield Village Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Broomfield Village Care Home have?

There are 137 Single Rooms.

What are the Facilities & Services at Broomfield Village Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Broomfield Village Care Home to the centre of Chelmsford?

2.7 mile(s) as the crow flies, distance by road may be significantly further.