Hilton Lodge

7 Gateside Road, Haddington, Edinburgh EH41 3SZ
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9.3 15 Reviews
  • Hilton Lodge, Edinburgh
Hilton Lodge in Edinburgh provides supportive, quality care to people in the area.

Trained staff give people the care and support they need while providing a relaxing, social, welcoming home for residents.
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Care Provided by Hilton Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £2200
  • Self-Funded Residential Dementia Care: from £2200
  • Self-Funded Nursing Care: from £2200
  • Self-Funded Nursing Dementia Care: from £2200
  • RESPITE Self-Funded Residential Care: from £2500
  • RESPITE Self-Funded Residential Dementia Care: from £2500
  • RESPITE Self-Funded Nursing Care: from £2500
  • RESPITE Self-Funded Nursing Dementia Care: from £2496
The price(s) shown are provided by the care home. Contact Hilton Lodge for full pricing details and T&Cs.

Contact Hilton Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Hilton Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Maria Pritchard (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • On site parking for visitors and residents

Hilton Lodge Reviews (15)

9.3

Hilton Lodge has a Review Score of 9.3 (9.254) out of 10, based on 15 reviews in the last 2 years.
Over all time Hilton Lodge has 15 reviews.

Overall Experience
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Total of 15, showing 1-15
Review from James S (Brother-in-law of Resident) published on 1 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister in law was in Hilton Lodge only for the last two months of her life. Her accommodation and care were excellent - the staff did everything possible to look after her. The local management were also excellent.
My low rating for 'management' relates to Mansfield Care Ltd, which issued an incorrect
contract and failed to correct it without being reminded.
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Review from J W (Respite Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
You have a beautiful building and a very friendly, welcoming staff. The pip in the cafe is a great idea and was much appreciated by my visitors. You also have an interesting programme of activities suitable for people with many disabilities.
Although I did enjoy my stay, your catering staff struggled
to understand that I eat a hay diet (which separates protein and carbs).
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Review from M M (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
An organised, clean, tidy, well appointed and beautifully decorated care home. Residents are well cared for, treated with respect, empathy and dignity. Activities and entertainment are many and varied. The staff are caring, patient, friendly and calm, and appear to work well together as a team with
no signs of discord. Visitors are welcome. Residents' families are well informed.
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Review from Catherine M (Friend of Resident) published on 16 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On visiting Hilton Lodge Care Home in Haddington for the first time, I was indeed impressed. The home is clean, and staff are pleasant. They always make you feel welcome, and nothing is too much trouble. My friend appears to be very well taken care of, as are all the other residents. Also, I am impressed
with the entertainment on offer and enjoy seeing my friend participate when she can.
Keep up the good work, everyone.
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Review from Wendy E (Daughter of Resident) published on 6 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
8 months since my dad had a severe stroke, upon reviewing care homes we were blown away by the Hilton Lodge in Haddington. Since dad arriving who is in a wheelchair bound and non verbal. He was welcomed into the care home like a family member. As he is non verbal he is very well cared for with all the
team able to communicate with him and include him in activities. From the staff, cleanliness + food everything is excellent. We would highly recommend to all our family + friends.
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Review from Roz S (Respite Resident) assisted by family/friend published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My visit was very good indeed.
All the staff were very friendly.
The room was good, I loved the bath especially.
I will certainly come back.
Not many activities at the weekend, so will come back for some weekdays.
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Review from C R (Son of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
I would not recommend this Care Home, as a family we had multiple issues with their care of my late father.
Their inadequate care and observations of my Dad condition after his return from hospital resulted in him suffering before taken to hospital where he subsequently died.
A complaint with the
Care Inspectorate was upheld, the details of which are on their website.
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Review from Anne T (Cousin of Resident) published on 24 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin recently spent a week's respite while her husband was in hospital.


Hilton Lodge made her feel extremely welcome. The home was beautiful and the atmosphere was more like a hotel with various lounges to relax in. The staff were warm, caring and professional and made her stay a lovely

experience. An excellent place to live or visit. Thank you all.
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Review from G H (Friend of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hilton Lodge provided a clean, secure, safe and welcoming space for care. In my experience, as a close friend of a resident, people are treated with kindness and respect. The facilities are excellent and provide both private and shared spaces. This allows for quiet bedrooms and also communal areas with
a wide range of engaging activities for residents during the week. The management is excellent, and the staff are friendly, professional and engaging. The residents are at the centre of how Hilton Lodge is run. In summary, Hilton Lodge has provided an outstanding care experience for the resident I know there.
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Review from Ann B (Wife of Resident) published on 10 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care was provided for my husband over a two month period. We were happy with the care he received and could not wish him to be in a better place for the end of his life. We would like to express our heartfelt appreciation of all that was done to make him comfortable and ease his passing. It is a pity
he was not there for longer and unable to enjoy all the facilities on offer.
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Review from Philip R (Resident) assisted by family/friend published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were thoughtful and cheerful.
The food was excellent and well presented.
A very comfortable room and pleasant surroundings. External emenity well thought out and particularly appreciated.
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Review from Paula H (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother enjoyed her respite stay. The staff ensured she was involved in all activities and that she ate and drank well. There was an incident when a gentleman was going into her room day and night. This frightened her. The staff and I came up with a solution to ensure mum was and felt safe.
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Review from G S (Friend of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The building is well designed and very impressive. All the staff are helpful and all go the extra mile. My friend is very happy, and has settled well.
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Review from Ashlie H (Granddaughter of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have never been so impressed with a care home, it's more like a hotel the facilities are fantastic. The difference in my granny from having the constant interaction and different faces has been amazing today she had a hand massage done and actually engaged in a conversation which is massive from last
week. Today I felt she needed her hair washed and lo and behold all the staff went to lengths to ensure she had a wee spot with their hairdressers to have a wee pamper done. Cannot recommend this place enough we were all extremely anxious about her going in for a wee holiday but we had nothing to be anxious over. Friendly staff and again amazing at what they are doing thank you so so much
Reply from Lauren McKinlay, Business Development Manager at Hilton LodgeThank you so much for your lovely review! Your granny was an absolute delight, and it was a pleasure getting to know you and your family as well. We look forward to welcoming you again in the future.
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Review from Fiona H (Daughter of Resident) published on 21 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was very settled in Hilton Lodge and appeared to have enjoyed her stay (Mum has Dementia so is not able to fully express her own opinion!). This was a first respite stay and we were anxious about how Mum would be but all seemed to go very well. We had no problem establishing old routines on her
return home and all in all the experience was positive.
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Current Review Score: 9.3 (9.254)

Overview of Review Score

The Review Score of 9.3 (9.254) out of 10 for Hilton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.404 for Hilton Lodge is calculated as follows: ( (105 Excellents x 5) + (52 Goods x 4) + (13 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 178 Ratings = 4.404
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Hilton Lodge is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 28 Aug 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Maria

Maria

Job Title: Home Manager Joined: 2025

Maria began her career as a nurse at 17, initially working in mental health and learning disabilities before transitioning into care management. Over the years, she has held various leadership roles, including operations manager and care home manager, always striving to enhance the quality of care and support for residents.


Maria is proud of her ability to increase grades in previous care homes she has worked in. She is passionate about having good, person-centered environment where residents feel valued, safe, and supported. She takes great pride in building strong relationships with families and ensuring their loved ones receive the best possible care.


Outside of work, Maria enjoys retreating to her caravan in the Scottish Borders for some well-earned relaxation. She also cherishes time spent with her granddaughter, Gracie. Her advice for families choosing a care home is simple: Visit the home, check CI reports, voice any concerns, and most importantly—trust your instincts.

Frequently Asked Questions about Hilton Lodge

What types of Care is Hilton Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hilton Lodge have?

There are 60 Single Rooms.

What are the Facilities & Services at Hilton Lodge?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hilton Lodge to the centre of Edinburgh?

14.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hilton Lodge to verify any information. View our terms and conditions. Hilton Lodge has an Enhanced Service - more info.