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Hilton Lodge

7 Gateside Road, Haddington, Edinburgh, City of Edinburgh EH41 3SZ
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Hilton Lodge, Edinburgh
Hilton Lodge, Edinburgh
Hilton Lodge, Edinburgh

Hilton Lodge in Edinburgh provides supportive, quality care to people in the area.

Trained staff give people the care and support they need while providing a relaxing, social, welcoming home for residents.

Care Provided by Hilton Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,200N/A

Please get in touch with our team for an individualised price based on your care requirements

Contact Hilton Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Maria Pritchard(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Parking

  • On site parking for visitors and residents

Hilton Lodge Reviews (20)

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9.3

Hilton Lodge has a Review Score of 9.3 (9.303) out of 10, based on 20 reviews in the last 2 years. Over all time Hilton Lodge has 20 reviews.

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Review from Ian B (Friend of Resident) published on 15 July 2026 Submitted via Postal Card
Overall Experience

As close friends we were concerned when a very good and close friend had to make a major life change. As her husband was very ill she fought a lot but it became obvious she could no longer live alone. We were pleased to move her into Hilton Lodge, the day after her husbands funeral - and delighted she has made the transition very well and is happy and content with no problems. Thank you for all your help in making this a positive experience for those responsible for her welfare.

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Review from E J (Daughter of Resident) published on 6 July 2026 Submitted via Website
Overall Experience

Although the surroundings of the care home are lovely, the lack of care falls short of all expectations. We complained numerous times and nothing changed. The care staff were lovey but lacked training and were run off their feet. The management were not sympathetic to our concerns and when asked what the position was in regard to an internal investigation that the Regional Director had advised they were starting, we were informed by the Manager that the Regional Director was no longer working for the company and therefore the investigation did not proceed. We were in the process of looking for an alternative home when my father passed away.

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Review from J W (Respite Resident) published on 30 June 2026 Submitted via Postal Card
Overall Experience
I am on a hay diet (I do not eat protein and carbohydrates at the same time), and your catering staff struggled to provide this. You have a beautiful building and very friendly staff, and overall, I enjoyed my stay.

Your pop in cafe is a great idea and much appreciated by my visitors.

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Review from L N (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card
Overall Experience
We have found Hilton Lodge to offer excellent care for our father - 93 years old and with dementia.

Without exception, the staff are kind, compassionate and caring. The activities/activity coordinators are superb.

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Review from Katja R (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card
Overall Experience

Absolutely excellent care for my 95 year old father at Hilton Lodge in Haddington. Cannot praise the staff enough for their patience and kindness. The home is beautifully maintained with an exceptionally high standard of furnishings and equipment. I must also highlight the great activities agenda organised by Angela, which meant my blind father got to do his singing. Thank you to Maria, Elane and especially to all of the staff who assisted Dad with his personal care. They made his final days very comfortable.

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Review from Tracey L (Friend of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience
Hilton Lodge is a lovely, bright care home. The staff are lovely and friendly, and nothing is too much trouble.

Any concerns have been noted and looked into, and I have been kept informed.

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Review from James S (Brother-in-law of Resident) published on 1 May 2026 Submitted via Postal Card
Overall Experience
My sister in law was in Hilton Lodge only for the last two months of her life. Her accommodation and care were excellent - the staff did everything possible to look after her. The local management were also excellent.

My low rating for 'management' relates to Mansfield Care Ltd, which issued an incorrect contract and failed to correct it without being reminded.

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Review from Catherine M (Friend of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience
On visiting Hilton Lodge Care Home in Haddington for the first time, I was indeed impressed. The home is clean, and staff are pleasant. They always make you feel welcome, and nothing is too much trouble. My friend appears to be very well taken care of, as are all the other residents. Also, I am impressed with the entertainment on offer and enjoy seeing my friend participate when she can.

Keep up the good work, everyone.

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Review from M M (Daughter of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience

An organised, clean, tidy, well appointed and beautifully decorated care home. Residents are well cared for, treated with respect, empathy and dignity. Activities and entertainment are many and varied. The staff are caring, patient, friendly and calm, and appear to work well together as a team with no signs of discord. Visitors are welcome. Residents' families are well informed.

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Review from Wendy E (Daughter of Resident) published on 6 April 2026 Submitted via Postal Card
Overall Experience

8 months since my dad had a severe stroke, upon reviewing care homes we were blown away by the Hilton Lodge in Haddington. Since dad arriving who is in a wheelchair bound and non verbal. He was welcomed into the care home like a family member. As he is non verbal he is very well cared for with all the team able to communicate with him and include him in activities. From the staff, cleanliness + food everything is excellent. We would highly recommend to all our family + friends.

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Review from Roz S (Respite Resident) published on 31 March 2026 Submitted via Postal Card
Overall Experience
My visit was very good indeed.
All the staff were very friendly.
The room was good, I loved the bath especially.
I will certainly come back.

Not many activities at the weekend, so will come back for some weekdays.

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Review from C R (Son of Resident) published on 26 February 2026 Submitted via Website
Overall Experience
I would not recommend this Care Home, as a family we had multiple issues with their care of my late father.
Their inadequate care and observations of my Dad condition after his return from hospital resulted in him suffering before taken to hospital where he subsequently died.

A complaint with the Care Inspectorate was upheld, the details of which are on their website.

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Review from Anne T (Cousin of Resident) published on 24 December 2025 Submitted via Website
Overall Experience

My cousin recently spent a week's respite while her husband was in hospital.

Hilton Lodge made her feel extremely welcome. The home was beautiful and the atmosphere was more like a hotel with various lounges to relax in. The staff were warm, caring and professional and made her stay a lovely experience. An excellent place to live or visit. Thank you all.

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Review from G H (Friend of Resident) published on 16 December 2025 Submitted via Postal Card
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Hilton Lodge provided a clean, secure, safe and welcoming space for care. In my experience, as a close friend of a resident, people are treated with kindness and respect. The facilities are excellent and provide both private and shared spaces. This allows for quiet bedrooms and also communal areas with a wide range of engaging activities for residents during the week. The management is excellent, and the staff are friendly, professional and engaging. The residents are at the centre of how Hilton Lodge is run. In summary, Hilton Lodge has provided an outstanding care experience for the resident I know there.

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Review from Ann B (Wife of Resident) published on 10 November 2025 Submitted via Postal Card
Overall Experience

Care was provided for my husband over a two month period. We were happy with the care he received and could not wish him to be in a better place for the end of his life. We would like to express our heartfelt appreciation of all that was done to make him comfortable and ease his passing. It is a pity he was not there for longer and unable to enjoy all the facilities on offer.

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Review from Philip R (Resident / Service User) published on 14 October 2025 Submitted via Postal Card
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Staff were thoughtful and cheerful.
The food was excellent and well presented.

A very comfortable room and pleasant surroundings. External emenity well thought out and particularly appreciated.

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Review from Paula H (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card
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My mother enjoyed her respite stay. The staff ensured she was involved in all activities and that she ate and drank well. There was an incident when a gentleman was going into her room day and night. This frightened her. The staff and I came up with a solution to ensure mum was and felt safe.

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Review from G S (Friend of Resident) published on 15 August 2025 Submitted via Postal Card
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The building is well designed and very impressive. All the staff are helpful and all go the extra mile. My friend is very happy, and has settled well.

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Review from Ashlie H (Granddaughter of Resident) published on 1 May 2025 Submitted via Website
Overall Experience

I have never been so impressed with a care home, it's more like a hotel the facilities are fantastic. The difference in my granny from having the constant interaction and different faces has been amazing today she had a hand massage done and actually engaged in a conversation which is massive from last week. Today I felt she needed her hair washed and lo and behold all the staff went to lengths to ensure she had a wee spot with their hairdressers to have a wee pamper done. Cannot recommend this place enough we were all extremely anxious about her going in for a wee holiday but we had nothing to be anxious over. Friendly staff and again amazing at what they are doing thank you so so much

Reply from Lauren McKinlay, Business Development Manager at Hilton Lodge

Thank you so much for your lovely review! Your granny was an absolute delight, and it was a pleasure getting to know you and your family as well. We look forward to welcoming you again in the future.

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Review from Fiona H (Daughter of Resident) published on 21 April 2025 Submitted via Website
Overall Experience

Mum was very settled in Hilton Lodge and appeared to have enjoyed her stay (Mum has Dementia so is not able to fully express her own opinion!). This was a first respite stay and we were anxious about how Mum would be but all seemed to go very well. We had no problem establishing old routines on her return home and all in all the experience was positive.

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Regulatory Rating

Care Inspectorate (CI) Rating

Date: 28 August 2025
  • How well do we support people's wellbeing?
    Good

    (4)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How good is our setting?
    Very Good

    (5)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

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Accreditations

There are no accreditations posted yet for Hilton Lodge.

Meet the Team (1)

Maria
Maria Job Title:Home ManagerJoined: 2025

Maria began her career as a nurse at 17, initially working in mental health and learning disabilities before transitioning into care management. Over the years, she has held various leadership roles, including operations manager and care home manager, always striving to enhance the quality of care and support for residents.

Maria is proud of her ability to increase grades in previous care homes she has worked in. She is passionate about having good, person-centered environment where residents feel valued, safe, and supported. She takes great pride in building strong relationships with families and ensuring their loved ones receive the best possible care.

Outside of work, Maria enjoys retreating to her caravan in the Scottish Borders for some well-earned relaxation. She also cherishes time spent with her granddaughter, Gracie. Her advice for families choosing a care home is simple: Visit the home, check CI reports, voice any concerns, and most importantly—trust your instincts.

Frequently Asked Questions about Hilton Lodge

What types of Care is Hilton Lodge registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hilton Lodge have?

There are 60 Single Rooms.

What are the Facilities & Services at Hilton Lodge?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Hilton Lodge to the centre of Edinburgh?

14.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hilton Lodge to verify any information. View our terms and conditions. Hilton Lodge has an Enhanced Service -more info.