Willowbrook View

Having qualified in the early 1990s, much of my career was spent within the NHS, where I gained a wealth of experience in healthcare and leadership. Since the Covid pandemic, I have transitioned into the private sector, focusing particularly on elderly care — a field I find deeply rewarding.

I have a naturally inquisitive nature and a passion for history, which makes engaging with residents and learning about their life stories a true pleasure. I believe these stories and experiences are not only fascinating but also enrich our understanding of the people we care for, fostering deeper connections and more personalised care.

I am excited to join the Connaught Care Collection — a portfolio of six homes dedicated to delivering high-quality, compassionate care. I look forward to contributing my skills, experience, and enthusiasm to help create an environment where residents feel valued, respected, and truly at home.

My name is Tasha, and I am the Deputy Manager here at the beautiful Willowbrook View.

I love being a Deputy Manager because no two days are the same, and I am passionate about ensuring our residents receive the highest level of care here within our home. I am motivated by seeing the smiles on your loved ones' faces, whether that be a thank you for a cup of tea or a smile because we have gone above and beyond.

I am also passionate about ensuring our residents receive exceptional personalised care from the moment they step foot into Willowbrook View to the moment they leave us.

I have worked in care now for coming up to 14 years having gained my Level 2 and 3 in health and social care and having recently gained my Level 5 management and leadership in adult social care. I have always been involved and around care from a young age and I have both my parents to thank for that.

Thank you for your interest in Willowbrook View Care Home in Wichelstowe, we are very excited to be opening in January 2025.

I will be the first person you'll speak to when you're making an enquiry. Being able to provide you with a caring, warm & professional approach is hugely important to me and I look forward to supporting you and your loved ones' future care journey at Willowbrook View.

My email is Christopher.guest@willowbrookview.co.uk please do get in touch with any questions you may have.

I love my role because it allows me to make a meaningful difference in people’s lives every day. Creating moments of joy and connection for residents and their families is a key part of my role and is incredibly rewarding.

I take pride in creating events that bring comfort, happiness, and a sense of community, knowing that even small gestures can have a big impact. It’s a privilege to be part of such a rewarding and compassionate environment.

I’m most looking forward to bringing my creativity and sense of fun to the role, creating unique and engaging experiences that cater to all abilities and create lasting memories. With my passion for well-being and engagement, I aim to create events that enrich residents’ lives both emotionally and socially. I am committed to understanding individual needs and ensuring every resident feels supported and part of a caring community.

Before working in the care industry, I was a team manager for a retail store, where I honed my organisational and leadership skills. While I enjoyed working with people and creating a positive environment, my true passions were realised in my leadership of in-store events, engagement, and well-being.

I wanted to transition into a role where I could create a truly meaningful difference in people’s lives, which has led me to the care industry and to the Events Manager role. I feel this will be an incredibly rewarding change.

To me, the most important part of a Care Home is the residents and their families. I like to feel that with my help, new residents starting their next chapter have a smooth transition and their loved ones' concerns and worries are put at ease.

I love a “to-do” list and even more, I love to tick the items off the list. Being organised is part of my day-to-day life - not just at work. It gives me great satisfaction to know that keeping on top of everything ensures, that with my help, the Home will run efficiently and smoothly.

Having retired from a successful 30-year public sector career in 2023, I decided to take a position as a maintenance and compliance person within a large care home. I quickly realised how varied the care environment is and how rewarding the personal interaction is with all the people I meet.

Even though I have only worked in care for just under a year I was delighted to be nominated for recognition at a Regional British Care Awards;

At Willowbrook View I support the safety and smooth running of building maintenance and compliance, making a difference to all future residents and their families.

As the Hospitality Manager at Willowbrook View, I take pride in ensuring our residents are refreshed and comfortable throughout their dining experience.
I support a wonderful team of assistants who are dedicated to meeting the needs of our residents and am proud to have introduced our very own menu of cocktails for residents and families to enjoy in our relaxing bistro and garden courtyard.

Our home is an exceptional one, with beauty at every turn. My role as Head Housekeeper is to ensure residents rooms and social spaces are maintained. Our team come into contact with our residents every day and offer moments of companionship and humour to make sure their stay is a comfortable and enjoyable experience.