39 Thornbury Avenue, Shirley, Southampton SO15 5BQ
Thornbury House is situated in Shirley nearby the beautiful and relaxing common park and is committed to placing compassion at the heart of the care they provide everyday. The home promotes a loving and friendly environment and ensures that service users are at the centre of all that they do.
Thornbury House place a huge emphasis on achievement for service users and opportunities for making choices. Through a keyworker scheme, staff always aim to achieve an identified goal in order to increase self-esteem and confidence. The home actively ensure all support workers have the opportunity and support to undertake relevant experiences and qualifications.
The home respects that every individual is unique and ensures that the care is truly personalised to their needs. A dedicated team work hard through regular assessment and review to ensure care plans and support is truly individual. It is simple really - Thornbury House believe that you should treat people how you would like to be treated.
The team of Thornbury House strongly believe in empowering service users to make their own decisions and live life to their full potential.
Owner: Hosanee & Company Ltd
Person in charge: Silvia Kenrick (Manager)
Local Authority / Social Services: Southampton City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 6 Service Users
Registered Care Categories*: Learning Disability • Sensory Impairment
Specialist Care Categories: Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Challenging Behaviour • Down Syndrome • Epilepsy • Prader-Willi Syndrome • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Visual Impairment
Admission Information: Ages from 55 to 89.
Single Rooms: 6
Rooms with ensuite WC: 4
Weekly Charges Guide: Personal Care Single £880 – £900 (These prices are only a guideline, please contact Thornbury House to find out the exact price for your requirements.)
Facilities & Services: Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Please contact the home prior to visiting.
There is parking available outside the home along Thornbury Avenue
Latest Care Quality Commission* Report on Thornbury House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Thornbury House has a Review Score of 8.7 (8.666)
The Review Score of 8.7 (maximum of 10) for Thornbury House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Thornbury House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.8 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Thornbury House is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.833 Points relating to the number of positive Reviews for Thornbury House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 1.2 positive Reviews (6 registered maximum number of service users ÷ 5). 1 Reviews ÷ 1.2 Target = 0.833
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Christine L (Sister of Resident) on Wednesday 7 June 2017. Relates to May 2017.
My brother has been at Thornbury House for 20 years. I feel very lucky that the place was found for him. The staff are wonderful, the food is good and the clients are on a very sensible diet. They take the clients out regularly and the staff keep you informed of any problems, health or otherwise.
How likely would you be to recommend Thornbury House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Thornbury House