36 Wakefield Road, Lepton, Huddersfield HD8 0BG
Group: Rex Develop Ltd
Person in charge: Lynn Robinson (Manager)
Local Authority / Social Services: Kirklees Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 59 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Speech Impairment • Stroke • Visual Impairment
Admission Information: Post assessment. Ages from 65 to 120.
Single Rooms: 59
Shared Rooms: 0
Rooms with ensuite WC: 59
Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Meal times busy
Plenty of parking on site
Latest Care Quality Commission* Report on Valley View: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Valley View has a Review Score of 4.5 (4.500)
The Review Score of 4.5 (maximum of 10) for Valley View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Valley View in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Valley View is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 0 Points relating to the number of positive Reviews for Valley View is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = 0
Target of 11.8 positive Reviews (59 registered maximum number of service users ÷ 5). 0 Reviews ÷ 11.8 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Valley View?
Reviewer Connection to Valley View
Review submitted from a Postal Card by Jean H (Daughter of Resident) on Friday 27 November 2015. Relates to November 2015.
My mother moved into valley view care home in February 2015. After a short initial period when she was very reluctant to leave her room, she has now settled in and spends most of each day in the lounge/dining area. The staff were very patient with her during this time. We have no complaints to make regarding the home and the staff. My mother is 90 years old.
How likely would you be to recommend Valley View? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good
S Dryden, MD at Valley View responded to this review on 27 Nov 2015:
Many thanks for your kind words, our staff work very hard and it's great that they are appreciated.
There are currently no Care Home Idol entrants who have performed at Valley View