High Lane, Burscough, Ormskirk L40 7SN
Group: Dovehaven Care Group
Person in charge: Judith Marshall (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 32 Service Users
Registered Care Categories*: Old Age
Single Rooms: 28
Shared Rooms: 2
Rooms with ensuite WC: 30
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on Beaufort Care: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Beaufort Care has a Review Score of 3.3 (3.333)
The Review Score of 3.3 (maximum of 10) for Beaufort Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.3 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Beaufort Care in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.333 for Beaufort Care is calculated as follows: ( (6 Excellents x 5) + (7 Goods x 4) + (4 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 24 Ratings = 3.333
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Beaufort Care is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 0 Reviews ÷ 6.4 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Mrs H (Daughter of Resident) on Wednesday 4 May 2016. Relates to August 2015.
I would advise that relatives of a relative wanting end of life care give careful thought before using this care home as I believe it is better served as residential care only. I would recommend a specialised nursing home for end of life.
How likely would you be to recommend Beaufort Care? Extremely Unlikely
Overall Standard: Satisfactory
Care / Support: Very Poor
Treated with Dignity: Satisfactory
Food & Drink: Satisfactory
Activities: Very Poor
Management: Very Poor
Safety / Security: Good
Value for Money: Very Poor
Review submitted from a Website Submission by Annie B (Daughter of Resident) on Thursday 16 July 2015. Relates to July 2015.
My father has been a resident at The Beaufort since May 2015. The manager and her staff are outstanding in their care, attitude to residents and their families and I highly recommend the Beaufort. The managers door is always open for a chat and she goes to great lengths to help. The staff always have smiles on their faces and these never falter even when dealing with my father who can be quite challenging. The rooms are nice, the lounge is bright and airy and the food very good. All in all my sister and I are very happy that he is being so well looked after.
How likely would you be to recommend Beaufort Care? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Beaufort Care