Oakview Care Home

14/20 Overfield Road, Bartley Green, Birmingham B32 3BA
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9.9 125 Reviews
  • Oakview Care Home, Birmingham
Oakview Care Home provides care to older people who need full time nursing or residential care, including dementia.

There are four spacious specialist units each with its own lounge, dining facilities.

The core values of the home - Compassion, Respect and Responsibility, resonate strongly throughout the home.

Residents are encouraged to be as independent as possible and their needs, wishes and culture requirements are put first. A person-centred care plan is built around each resident.

Kitchen staff prepare breakfasts, lunch with homemade soups and selection of sandwiches or warm lunches, and evening meals are outsourced and prepared and delivered by Apetito and full of nutrients. Residents have a choice to choose off menu daily.

Oakview care have now completed renovations, going from a 72 bed to a 97 bed home. Lovely gardens have been added, as well as a balcony on the nursing Dementia unit where Residents and families can sit out and enjoy the lovely outdoors.
There is a new hairdressers room built for residents to enjoy every Monday, to sit and relax whilst having their hair done.
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Care Provided by Oakview Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 97 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1095 – £1200
  • Self-Funded Nursing Care: £1194 – £1300
  • Self-Funded Nursing Dementia Care: £1255 – £1500
  • RESPITE Self-Funded Residential Care: £1100 – £1300
  • RESPITE Self-Funded Nursing Care: £1100 – £1400
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1500

fee's may differ depending on the assessments and care needed, but please get intouch and we will talk you through it

These prices are only a guideline, please contact Oakview Care Home to find out the exact price for your requirements.

Contact Oakview Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oakview Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Oakview Care Home Ltd
  • Privately Owned

Person in Charge

  • Pal Grewal (Manager)

Local Authority / Social Services

Admission Information

  • Ages 57+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (97)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (97)

Visiting

  • Visitors are welcome at any time of the day

Parking

  • There is a large car park at the front of the home giving easy access to the home

Oakview Care Home Reviews (125)

9.9

Oakview Care Home has a Review Score of 9.9 (9.940) out of 10, based on 90 reviews in the last 2 years.
Over all time Oakview Care Home has 125 reviews.

Overall Experience
  • 119
  • 5
  • 1
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Date Published
  • 125
  • 14
  • 48
  • 90
  • 35
Reviewer Connection to Oakview Care Home
  • 38
  • 22
  • 11
  • 9
  • 7
  • 5
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 125, showing 21-40
Review from Alan B (Brother-in-law of Resident) published on 5 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first saw Oakview I was very impressed how clean it was, no smell. Everyone was very helpful. They can't do enough, very pleased.
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you for taking the time to leave a kind review, I will pass this onto to staff also to show how they are appreciated to keeping the home so clean also.
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Review from R F (Son of Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been excellent, extremely helpful and caring. Nothing is too much trouble for them. Always keeping you informed of what's going on, from care to activities that are planned. My dad was on Beech unit to start and then move to Ash. And the care was second to none. I would happily recommend
this care home to all my friends and family.
Reply from Lisa Sutton, manager at Oakview Care HomeThank you for your kind review, we do appreciate it
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Review from M F (Wife of Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would not hesitate in recommending this home to anyone needing care for their loved ones. I have seen professionalism, care, empathy, and true companionship. Thank you all so much.
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you for taking the time to leave a kind review, we do appreciate it,
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Review from D F (Daughter-in-law of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care Dad received during his stay at Oakview, he was entertained and cared for so well on Beech Unit before being transferred to Ash Unit for end-of-life care.
The staff are so caring compassionate, not only to my relative but to all of is as a family. We can't thank you all enough.
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you for taking the time to leave a review, and thank you for your kind words, I will pass this onto the staff to show them also.It was our pleasure to look after your dad, and that you chose Oakview care home.
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Review from A F (Granddaughter of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandad cared for on beech unit. Dementia care was amazing and granddad was always happy and clean and cared for. Moved to ash unit for EOL care and cannot praise them enough. Cared for just as well as we could of at home and we as a family were looked after and felt at home.
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you for taking the time to leave a review, and thank you for your kind words, I will pass this onto the staff to show them also.It was our pleasure to look after your Grandad, and that you chose Oakview care home.
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Review from Graham F (Son of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident here since January. The care and support provided by the staff has been excellent. They have looked after dad through some difficult times and kept family updated regularly. I cannot thank staff enough for all the love and care they provided.
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you for taking the time to leave a review, and thank you for your kind words, I will pass this onto the staff to show them also.It was our pleasure to look after your dad, and that you chose Oakview care home.
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Review from M W (Granddaughter of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friday 11th was a difficult day for us as a family, "celebrating" Nan's birthday, knowing it would be our last birthday with us.
When we went out onto the balcony, we had the pleasure of witnessing the residents having a dance and a sing-along on the grass area organised by the activity coordinator.
They are a credit to Oakview, keep it up! The residents really enjoyed themselves. It was lovely to see!
Reply from Lisa Sutton, Deputy manger at Oakview Care HomeThank you for leaving a comment at this sad time and acknowledging what great work our staff are doing.It is always nice to give staff feedback on all the hard work that they do and be appreciated.Thank you
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Review from B W (Friend of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As I walked into Oakview Care Home, I was made to feel welcome by the staff, the activities coordinator had that much energy and enthusiasm with the residents taking part in their activities. The cleanliness of the care home is outstanding, my friend looked very well and looked after, it was like home
from home. The manager certainly knows how to run a care home very well.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you so much for your kind and thoughtful words about your recent visit. It truly means a great deal to our entire team to hear such positive feedback.We are delighted that you felt welcomed and that our activities coordinator's enthusiasm stood out - we believe that meaningful engagement and joyful moments are essential to our residents' well-being. Maintaining a clean, safe, and homely environment is a top priority for us, and we're so pleased to hear that it came through during your visit.Knowing that your friend looked well and cared for is exactly the reassurance we strive to provide to loved ones. Your recognition of our team's dedication and the way we run our home is deeply appreciated.
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Review from D W (Daughter of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly. Nothing is too much trouble, fantastic. Could not fault the staff and Oak View, as a nursing home. A lovely place. So pleased my mom came here.
Reply from Lisa Sutton, Deputy Manager at Oakview Care HomeThank you for taking the time to post such a lovely review for us. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you. We are happy that you chose our home for your mom, and she settled well here too.
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Review from A W (Father-in-law of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly caring staff can't do enough for everyone.
Reply from Lisa Sutton, deputy Manger at Oakview Care HomeThank you for taking the time to post such a lovely review for us. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you. Should you wish to suggest any ideas for improvement, please get in touch.
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Review from K P (Daughter of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel I did the right move when my mom came to Oakview. They are all amazing, friendly and I can't thank them enough for the care my mom gets.
Reply from Lisa Sutton, deputy manager at Oakview Care HomeThank you for taking the time to post such a lovely review for us. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you.
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Review from S S (Friend of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we visit our friend. We can see she is comfortable, well fed, and cared for. The room is a nice size. The layout of the floor is good, community rooms are friendly and the food is always fresh. Every staff member is friendly.
Reply from Lisa Sutton, deputy Manger at Oakview Care HomeThank you for taking the time to post such a lovely review for us. Your feedback means a lot and motivates our teams to continue striving for excellence, so thank you. Should you wish to suggest any ideas for improvement, please get in touch.
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Review from E B (Relative of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were quick to improvise when entertainment cancelled and personable with all of the people in the room.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you for your kind words. I'm so pleased to hear that our staff's quick thinking and personable approach made a positive impact. We always strive to ensure a great experience for everyone, no matter the circumstances. I will pass on your feedback to the team. Thank you.
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Review from Hannah R (Granddaughter of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oakview Care Home is very good. Staff are attentive and always do their best to make residents feel happy and safe. Nice cups of tea for the residents and good entertainment. Good treatment and nice facilities.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you for taking the time to post such a lovely review for us. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you. Should you wish to suggest any ideas for improvement, please get in touch.
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Review from S W (Friend of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean, super friendly and helpful.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you for your lovely feedback. I'm delighted to hear that you found our staff friendly, helpful and our environment nice and clean. I truly appreciate your comments. Thank you.
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Review from Jacqueline C (Mother-in-law of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Daughter in law is very happy. very homely care is excellant, very polite.
Reply from Lisa Sutton, Deputy manager at Oakview Care HomeThankyou for taking the time to send a review, and for your kind words, it means alot that we are doing a good job, I will show the staff also.We ate also glad that you are all happy with the care we are giving your mother in law.
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Review from Diana K (Husband of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good place to have care. The staff are really caring and make you welcome when you arrive.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you for such a lovely feedback. Our team takes great pride in ensuring that all our residents are happy and well looked after in a comfortable homely environment. Your feedback means a lot and motivates our teams to continue striving for excellence so thank you. Should you wish to suggest any ideas for improvement, please get in touch.
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Review from J C (Sister-in-law of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Spent a wonderful afternoon celebrating a residents special Birthday. The staff were great at helping the party atmosphere and dancing with residents and guests. Spirits were high and the dancing slow but everyone had a fab time. Wonderful to know that there are care homes where staff have a great relationship
and attitude with their residents.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you for such a lovely feedback. I'm glad that enjoyed the party. Our team takes great pride in ensuring that all our residents are happy and enjoying their special days. Your feedback to appreciate their efforts is very uplifting for them, so thank you.
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Review from Ian B (Friend of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attended 80th Birthday party laid on by the home for family friend who is a resident. Food, entertainment, the whole thing was an event to remember. Thank you.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you for taking the time to post such a wonderful feedback. I'm so glad you enjoyed the celebration and it was a memorable event. It was our pleasure to host such a special occasion. Thank you.
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Review from Anita C (Friend of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attended an 80th Birthday party. Really good atmosphere created by the staff. Lovely buffet and entertainment. Well done to everyone involved.
Reply from Pal Grewal, Manager at Oakview Care HomeThank you for taking the time to write a review for us. I'm glad that you enjoyed the party and pleased with food, entertainment and staff's passion to create a nice atmosphere for residents and families. Thank you
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Current Review Score: 9.9 (9.940)

Overview of Review Score

The Review Score of 9.9 (9.940) out of 10 for Oakview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 90 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 89 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.940 for Oakview Care Home is calculated as follows: ( (1021 Excellents x 5) + (39 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 1072 Ratings = 4.94
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakview Care Home is based on 89 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 registered maximum number of service users is 19.4, which has been reached with 89 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 May 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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