De Brook Lodge

110 Irlam Road, Flixton, Manchester M41 6NA
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9.6 68 Reviews
  • De Brook Lodge, Manchester
De Brook Lodge offers 24 hour residential and dementia care in luxury surroundings which create a great place to live.

Staff at De Brook Lodge pride themselves on making a real difference to the lives of the residents and this is reflected in the personalised care and active lifestyle choices.

The modern and purpose-built home plus the inclusive offer means that life at De Brook Lodge is relaxed, safe and enjoyable. All 52 bedrooms are en-suite wet rooms and feature a flat screen TV, DVD player, mini fridge and wifi.

De Brook Lodge is proud to be rated as 'Good' by the Care Quality Commission (September 2020).

Ideal Carehomes won Large Residential Care Provider at the Laing Buisson Awards 2022.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact De Brook Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Alan Eyres (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (52)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. De Brook Lodge is pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • De Brook Lodge has plenty of onsite parking for visitors.

De Brook Lodge Reviews (68)

9.6

De Brook Lodge has a Review Score of 9.6 (9.559) out of 10, based on 9 reviews in the last 2 years.
Over all time De Brook Lodge has 68 reviews.

Overall Experience
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Reviewer Connection to De Brook Lodge
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Review from Frances M (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for almost 3 years now at De Brook and we could not wish for a better place for her to be.cared for The staff are all fantastic and take the time and effort to ensure my mum is well looked after, and happy . There are lots of activities provided for the residents and
it is great to see them all happy and smiling. The home is always very clean and well maintained and the rooms are all decorated to make it very homely. The food always looks delicious too with lots of choices and variety and all freshly cooked on site.
Reply from Julie Caygill, Hospital Liaison Team Administrator at De Brook Lodge

Dear Frances,We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from Bob S (Husband of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been resident for almost 3 years. I together with the family have always had a good and co-operative communication and experience with all the staff and the service provided.
Reply from Julie Caygill, Hospital Liaison Team Administrator at De Brook Lodge

Dear Bob, Thank you for sharing such positive feedback about our home. At De Brook Lodge kindness is at the heart of everything we do and are so pleased to hear your loved one is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review from C H (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to give a huge shoutout to a particular member of staff who always goes above and beyond to care for the residents and make sure their emotional and physical needs are met. This staff member always has a smile on her face, nothing is too much trouble and spends time speaking to the residents
individually. Mum hadn't had a proper bath in years and she took the time and trouble to arrange this for her which I know she thoroughly appreciated. She always makes sure Mum is well presented and gives each resident her personal touch. She is definitely a huge asset to the team. I would like to ensure she gets some recognition for her work and the exceptional care she provides.
Reply from Julie Caygill, Hospital Liaison Team Administrator at De Brook Lodge

Dear C, We'd like to extend our appreciation to you for taking the time to leave us such positive feedback. Positive feedback like this provides a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.Thank you, once again, for your kind words.

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Review from Julie H (Daughter of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impessed with De Brook. My dad has settled in well. The staff are kind and compassionate. The staff take an interest in my Dad's family. They are friendly and approachable. The home is clean and well-maintained and has a homely atmosphere. The rooms are bright and good. De Brook allows residents
to personalise their space. The food choices are excellent and varied. Everything cooked on site, everything fresh and looks delicious! A wide range of activities are offered daily to keep residents engaged and stimulated. Families are welcome to participate in the activities. I would highly recommend De Brook to anyone looking for a supportive and caring environment for their loved one.
Reply from Julie Caygill, Hospital Liaison Team Administrator at De Brook Lodge

Dear Julie,We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review from D C (Grandson of Resident) published on 6 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very please with the care my relative receives and is an outstanding home. All the other residents seem to be happy and all staff are very attentive to their needs. Glad to know my grandmother is looked after to a very high standard.
Reply from Clare Sheehan, Careline Advisor at De Brook Lodge

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your grandmother receives at De Brook Lodge care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from Anne R (Daughter of Resident) published on 1 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
De Brook Lodge is an outstanding Care Home. I have never worried about my mum being a resident, I had 100% trust that she would be looked after with care and dignity. There were various activities on offer together with outings. Mum never wanted for anything, the staff attended to her every need and
were extremely vigilant with her as she became more frail. All the staff, from Management down, knew their clients and their specific needs. All staff could be seen in the lounges chatting to their residents. Visitors were made to feel welcome and there was always a smile on staff faces. I cannot recommend this care home enough.
Reply from Clare Sheehan, Careline Advisor at De Brook Lodge

Thank you for sharing such positive feedback about our home. At De Brook Lodge, kindness is at the heart of everything we do and are so pleased to hear your mum is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review from Pamela H (Daughter of Resident) published on 29 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
In summer of 2023, I visited De Brook Lodge without an appointment. Immediately, I was welcomed warmly by the front of house manager and, after an initial informal chat, was able to have a look around. My first impression was all the staff are so caring, the residents are able to engage in organised
and stimulating activities if they wish and it was spotless. The manager is so friendly and approachable and goes out of his way to make your loved one feel very at home. The nursing manager is also friendly and very knowledgeable about her job, giving little tips on how to approach what is often a very hard decision to make. All the nursing staff went out of their way to make my mum's first week a very positive experience, everyone seems to know her name and who she is, even if they don’t work directly with her. I can only say that De Brook Lodge really is a home from home and I can relax a little knowing I’ve done the best for my mum and that she is in a safe and caring environment.
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Review from Christine W (Daughter of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been extremely pleased with my mum's care at De Brook. There are plenty of activities and opportunities to talk to staff. My mum seems to have taken to it very well and has barely noticed that her surroundings have changed since she moved from her own home in October. I have no worries about
leaving her each time I visit, as I know she is safe there.
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Review from Lucie C (Friend of Resident) published on 17 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After having several managers in a very short space of time, De Brook Lodge is much more settled since the new team has taken over. Always a smile on their faces and literally can't do enough for you when needed.
Reply from Charlotte Jackson, Customer Care Administrator at De Brook Lodge

Thank you for taking the time to write a review. We are hugely proud of the team at De Brook Lodge and we are glad that it shows!

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Review from K S (Daughter of Resident) published on 17 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been very kind and friendly. They have kept me updated on how my Mum is settling in and have been very supportive. I feel my Mum is being well cared for and receiving excellent support. The care home feels very homely whatever time of day I visit. I am very grateful.
Reply from Terri Kidd, PR Executive at De Brook Lodge

Thank you for the kind words. We understand that, alongside the care your loved one receives, the communication with loved ones is a priority. We’re so glad both you and your mum are getting the support you deserve.

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Review from P M (Son of Resident) published on 14 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently resided at De Brook Lodge on the ground floor. All staff are very friendly. One staff member in particular (team leader) made us as a family very much at home nothing has ever been too much trouble for her and she always goes above and beyond for everyone, this lady definitely
deserves recognition. Food always looks delicious and new kitchen units look excellent. Thank you.
Reply from Terri Kidd, PR Executive at De Brook Lodge

Thank you for taking the time to write such a lovely review, we will absolutely make sure the team member gets the recognition she deserves!

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Review from Paul D (Son of Resident) published on 2 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Finding a suitable care home was very difficult for our family, but De Brook Lodge ticked all the boxes. My mother in law moved in recently and honestly we cannot be more pleased with our decision. It is a lovely home with even more lovely staff who go the extra mile to make residents feel comfortable
and cared for. The young lady with blonde hair who is the senior on the ground floor especially impressed me. She clearly excels in her role as leader but also is not afraid to do the dirty work which was a surprise. All staff on ground floor are well drilled and all residents are extremely well looked after. It is clear this lady inspires those around her. My mother in law loves being here and we as a family feel safe and secure that she is being looked after correctly. Thank you De Brook Lodge.
Reply from Terri Kidd, PR Executive at De Brook Lodge

Thank you for your lovely review. It’s wonderful to hear that one of our team has had such a fantastic impact on you and your mother-in-law, it’s wonderful to hear one such praise for our team member and we will absolutely make sure that your kind words are passed on. We are so pleased that your mother-in-law is settled and happy with us at De Brook Lodge.

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Review from Gillian O (Daughter of Resident) published on 21 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful place, amazing staff who are always on hand to help. Settled mum and myself with the move and given guidance and advice throughout. Food is great and mum is encouraged to eat and drink. Would highly recommend
Reply from Terri Kidd, PR Executive at De Brook Lodge

Thank you for taking the time to write such a lovely review, we are glad that we were able to make the whole process as smooth as possible for your mum and yourself.

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Review from G A (Daughter of Resident) published on 10 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad resides at DeBrook Lodge. My brother and sister-in-law found this fantastic elderly placement/care home. The staff are warm, welcoming and friendly (all staff). I'd like to thank all the staff on the ground floor but one person, in particular, I would like my gratitude to go to (she's a star).
My
dad and this staff member seemed to hit it off straight away, my dad is happy and took a shine to her, her company, compassion, care and professionalism are a credit to her hard work and dedication.
I myself feel extremely happy that he has struck a bond with this staff member and all other staff. My dad is happy, I'm happy.
The establishment is lovely with recent new kitchens and lovely dining areas.
If I needed to be cared for I would go to De Brook Lodge I think it's a happy home. Thank you all.
Reply from Terri Kidd, PR Executive at De Brook Lodge

What lovely words, we know all our teams always do their best for all our residents but we love to hear about our shining stars and the amazing bonds that are created between our carers and residents. Our team is absolutely what sets us apart from other homes and we can’t wait to share this feedback with everyone at De Brook Lodge. Thank you!

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Review from J K (Daughter of Resident) published on 9 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The management are very approachable and friendly and nothing is a problem. My mother is very happy with her surroundings and always says the staff and food are lovely. She is comfortable and feels secure. In my opinion, at times it is obvious there is a shortage of staff, basic tasks are sometimes
performed, cleaning of rooms is poor and sometimes care is lacking ie showering often, this is not consistent. Some chatting and music and tv sound would help the residents feel more at home.
Reply from Terri Kidd, PR Executive at De Brook Lodge

Thank you for your feedback. Please be assured that our staffing levels are based on the needs of our residents and generally run above the required allocation. We believe your concerns have now been addressed by our Regional Director and Home Manager at De Brook Lodge, but should you wish to discuss anything further, please call our friendly Customer Care Team on 0113 465 4000 or email hello@idealcarehomes.co.uk.

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Review from Paul F (Son-in-law of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On walking into De Brook Lodge you are greeted with a lovely warm welcome. This carries on throughout the home. The care my mother-in-law gets from all the staff is 100%. It's such a lovely, friendly, warm home.
Reply from Charlotte Jackson, Customer Care Administrator at De Brook Lodge

Thank you for leaving a review, it’s good to see we make such a good first impression that carries through the whole home.

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Review from A P (Daughter of Resident) published on 12 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The reason why I chose De Brook Lodge as temporary respite for my father is simple. Firstly, I was welcomed with an open-door policy, by the manager, to have a look around without an appointment. Confidence there's nothing to hide. The decor is fresh, clean, open and inclusive. Staff naturally shared
their lived experiences of family members, past and present, enjoying living here. The rooms are equivalent to hotel standards. The care and supportive considerations from staff to residents are effortlessly observed. A totally inclusive care home.
Reply from Terri Kidd, PR Executive at De Brook Lodge

Thank you so much for your kind words. We always aim to deliver the complete package for our residents and we are so pleased that we could meet your expectations and live up to your naturally high standards. Our open-door policy is essential for making residents and their families feel safe and reassured and, as you quite rightly point out, we certainly have nothing to hide. We hope to welcome your father back for any future respite needs or even just for a cuppa.

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Review from Anne H (Friend of Resident) published on 28 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today I visited a friend on the second floor. There were four lovely staff on duty, but the activities coordinator was outstanding in the way she interacted with the clients, encouraging and praising them as they played a game and including the non-participating clients as well. She was polite, enthusiastic
and professional too. Well done!
Reply from Terri Kidd, PR Executive at De Brook Lodge

Thank you for leaving this kind review for the team at De Brook Lodge. Our activities coordinators love to encourage our residents to take part in a variety of activities every day, and we hope you feel welcome to join in too! We’ll be sure to pass along your lovely message.

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Review from B G (Daughter of Resident) published on 4 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has had to be discharged with no accommodation because the previous home we had chosen would not take her due to her needs, even though they previously said they would. We went to De Brook Lodge where they were kind and extremely helpful and one staff member, in particular, showed us great
empathy and compassion. Mum has now been residing at De Brook for three days and we have continued to experience a high level of attentiveness.
Reply from Charlotte Jackson, Customer Care Administrator at De Brook Lodge

Thank you for leaving these kind words for the team at De Brook Lodge. We understand how difficult choosing a care home can be for our residents and their families, so it's fantastic to hear that the team has been able to help your mum, and we hope she is enjoying living with us. Thanks again!

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Review from David P (Husband of Resident) published on 18 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been here for eight months. The staff are very caring and provide good information. Since Covid-19 restrictions have lifted, I and my family, get full access to her, which is a help to us the family, plus help in the care home with her wellbeing.
Reply from Terri Kidd, PR Executive at De Brook Lodge

We really appreciate this lovely feedback for De Brook Lodge. It’s great to hear that you feel confident in the care provided in the home, and we hope you continue to enjoy your visits. Thank you.

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Current Review Score: 9.6 (9.559)

Overview of Review Score

The Review Score of 9.6 (9.559) out of 10 for De Brook Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.794 for De Brook Lodge is calculated as follows: ( (88 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 107 Ratings = 4.794
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.765 Points relating to the number of positive Reviews for De Brook Lodge is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 9 Positive Reviews ÷ 10.4 = 0.865
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Oct 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (4)

Alan

Alan Eyres

Job Title: Home Manager Joined: 2022

As a dedicated healthcare professional, Alan has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


Having worked at HC-One since 2022, Alan closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. He extends this caring approach to his colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what he enjoys most about his role, Alan remarked:


“It is a privilege to care for vulnerable members of our communities. My favourite thing about being a Home Manager is being able to support the staff team, residents and relatives”.


Alan has also achieved much outside of work, with his proudest achievement being completing the UK's highest sky dive at 15,000 feet. Alan also enjoys travelling around the world:
“I love to travel and have visited many countries, and I have even spent some years living abroad.”

Alison

Alison Hadley

Job Title: Front of House Manager Joined: 2023

Alison is the Front of House Manager at De Brook Lodge

Amy

Amy Moon

Job Title: Care Manager Joined: 2022

Amy is the Care Manager at De Brook Lodge.

Danielle

Danielle Aikenhead

Job Title: Lifestyle Manager Joined: 2018

Danielle plans lots of exciting activities for our residents.

Frequently Asked Questions about De Brook Lodge

What types of Care is De Brook Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does De Brook Lodge have?

There are 52 Single Rooms.

What are the Facilities & Services at De Brook Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is De Brook Lodge to the centre of Manchester?

6.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact De Brook Lodge to verify any information. View our terms and conditions. De Brook Lodge has an Enhanced Service - more info.