Grimsby Grange & Manor

Second Avenue, Grimsby DN33 1NU

Grimsby Grange & Manor offers 24-hour residential and respite care to older people in the Manor and additional round-the-clock dementia care in the Grange.

The home has 94 en-suite rooms with modern furnishings and fittings which are specially tailored to dementia residents in the Grange. Residents are encouraged to personalise their own space, decorating their room with pictures and photographs.

The home benefits from a quiet lounge, communal lounge, kitchen and dining area on every floor and the quiet lounges all look out onto the garden, allowing ample natural light to brighten the room and create a positive environment for residents.

The activity coordinator creates a packed and varied agenda for residents looking to stay active, with additional one-to-one activities available. Regular plans include: arts and crafts, games, reminiscence sessions and outings.

This is a vibrant and friendly home, where the dedicated care team strives to ensure that residents continue to remain independent for as long as possible.

Group: Orchard Care Homes

Person in charge: Tammy Dennis (Care Home Manager)

Local Authority / Social Services: North East Lincolnshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 94 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 94

Rooms with ensuite WC: 94

Facilities & Services: Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Frim Grimsby Town Centre:

1. Head south-east on Victoria St S/A16 towards Ellis Way/A1136.
Continue to follow A16
2. Turn right onto Welholme Rd/B1212 and go through 1 roundabout
3. Turn left onto Welholme Ave before turning right at the 1st cross street onto Bargate Ave
4. Turn left onto Bargate/A1243. At the roundabout, continue straight onto Laceby Rd/A46
5. Turn left onto Second Ave before going through 2 roundabouts.
6. Grimsby Grange & Manor will be on the left.

Visiting:

Visitors Welcome Anytime.

Parking:

Free on-site Parking.

Latest Care Quality Commission* Report on Grimsby Grange & Manor: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.7 (maximum of 10) for Grimsby Grange & Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 29 Reviews over all time. This Average Rating is also the rating value for Grimsby Grange & Manor in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 20 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.662 for Grimsby Grange & Manor is calculated as follows: ( (252 Excellents x 5) + (80 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 346 Ratings = 4.662

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Grimsby Grange & Manor is based on 20 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18.8 positive Reviews (94 registered maximum number of service users ÷ 5). 20 Reviews ÷ 18.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Grimsby Grange & Manor has a Review Score of 9.7 (9.662) from 29 Reviews


Average Ratings

  • Excellent
    23
  • Good
    5
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Grimsby Grange & Manor?

  • Extremely LIKELY
    27
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Grimsby Grange & Manor

  • Daughter of Resident/Service User
    10
  • Son of Resident/Service User
    10
  • Resident / Service User
    2
  • Sister of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • more

Very pleasantly surprised and amazed by all the care and love the carers give my mother. There is always something to do for her and at long last, she is putting weight on. I shall definitely recommend this care home to all of my friends and work colleagues. I praise all the staff for all the care given.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   5 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 04 Apr 2018:

Many thanks for taking the time to leave a review for Grimsby Grange & Manor, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that your mother has settled in well and that she is enjoying the activities which the home take great pride in providing. We very much believe that the residents are part of our family and it is gratifying to hear that you would have no hesitation in recommending the home to your friends and work colleagues.
Kind regards Tammy Dennis, Home Manager

I am very happy with all of the facilities of the care home and the excellent caring service provided by the staff, who are always so kind and supportive of the residents, nothing is ever too much trouble and family are always welcome to visit anytime.
It is a friendly, happy environment and all residents seem settled with lots of activities and outings to enjoy. The management is very kind, approachable and compassionate always available to support and reassure with any concerns.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   4.7 out of 5

Mum has settled in the care home very well. All staff are very caring and accommodating both to mum and family when we visit.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   4 out of 5

My husband has been happy at Grimsby Grange and Manor since arriving there 6 months ago. The transition was managed very well. He enjoys the food, the interaction of staff (the staff work hard to get him to respond). He is clean, sleeps well generally. He enjoys any activities offered. He loves watching TV in a family group setting. The staff work hard to do their job well and work together. The staff try to know the residents well.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   4.5 out of 5

I have found the premises to be clean and very well kept and the staff to be excellent, treating the residents with care, respect and dignity.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   4.6 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 22 Feb 2018:

Many thanks for taking the time to leave a review for Grimsby Grange & Manor. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you have observed that we treat all of our residents with care, respect and dignity.
Kind regards, Home Manager.

Grimsby Grange & Manor staff are knowledgeable and understanding in the care of residents and their family.
They provide residents with a range of activities, ensuring residents can go out on visits to the local area in addition to in-house activities.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   4.8 out of 5

- Staff were kind, caring and professional. Many of them are still there and have been for years (I see them when I go back to visit).
- Very good entertainment routines. I will always be grateful to The Grange for the humour, care and non-judgemental way they treated my family and my mother.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   4.3 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 29 Aug 2017:

Many thanks for taking the time to leave a review for Grimsby Grange & Manor. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you are happy with the care received.
Kind regards, Home Manager.

Second to none, all helpful and caring.
I am always offered a cup of tea.
Really nice people.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   4.8 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 09 Aug 2017:

Many thanks for taking the time to write a positive review for Grimsby Grange & Manor, your comments are greatly appreciated and I will pass them onto the team. Our staff strive on making not only the residents feel at home but their relatives too and I am pleased to hear they have been helpful and caring towards you too.
Tammy Dennis, Home Manager

It was a difficult decision to look for somewhere for dad to be cared for.
Grimsby Grange & Manor is a lovely home and so caring, clean and lots of activities going on.
Trips to interesting places that he really enjoys. It has made his time settling in some what easier.
The care staff and manager make sure every need is catered for. This makes us feel he is safe and happy in their care.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   5 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 09 Aug 2017:

Many thanks for taking the time to write a positive review for Grimsby Grange & Manor, we are always pleased to receive feedback and I will be sure to pass your comments on. I am glad to hear the activities and the trips out have helped your dad to settle into the home, we always try to provide a wide range to cater for all the resident's different likes and interests. The staff strive on making sure the residents and their relatives are happy with our home.
Tammy Dennis, Home Manager

My brother is a permanent resident in this home, and on each visit, the staff have always been friendly and have always given a run down of my brothers day. He looks clean and tidy, meals times the food is good and nutritious. Staff monitor what he eats and they will prompt and encourage him. Doctors visit or visits to the hospital, I am informed immediately.
The home is clean and tidy, clean bedding daily, my brother does not like to mix so will stay in his room but the staff never leave him out of activities that are in the lounge - he is always involved by staff explaining what is going on. I was very distressed that my brother had to go into a facility for people suffering from memory problems, and although my brother's illness still upsets me seeing the care he gets and the happy atmosphere of the staff and manager it makes it easier for me to bear.
This home has an excellent environment for the sufferer and their families to spend quality time together.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   5 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 02 Aug 2017:

Many thanks for taking the time to leave a review for Grimsby Grange & Manor, we are always glad to receive positive feedback and I will certainly pass this on to the team. We take pride in giving the best care possible and we will continue to do so for your brother.
Tammy Dennis, Home Manager.

My mother is well cared for and I'm totally happy with her care and service - many thanks.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   4.3 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 02 Aug 2017:

Thank you for taking the time to leave a positive review for Grimsby Grange & Manor, we are glad that you are happy with your mother’s care at the home. I will certainly pass these comments on.
Tammy Dennis. Home Manager.

Friendly staff, lovely building, light and airy rooms. My dad seems very settled here and it is nice to visit him, knowing he is surrounded by kind and caring staff. He has his room decorated with many photos which make the room feel very homely.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   5 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 02 Aug 2017:

Thank you for taking the time to leave a positive review on our home, Grimsby Grange & Manor. The staff strive to give the best care for our residents and we are pleased that your dad has settled in well. I will be sure to pass your comments to the team, they will be greatly appreciated.
Tammy Dennis, Home Manager.

Staff have been excellent and caring for my mum. They keep me notified of all concerns.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   5 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 02 Aug 2017:

Many thanks for taking the time to leave a review for Grimsby Grange & Manor, the positive comments will be greatly appreciated by the staff. I will pass your comments onto the team, who will be very pleased.
Tammy Dennis, Home Manager

Staff always friendly and helpful and my mother is well-looked after.
I visited several homes in the area and none of these came up to the standard of this home.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   5 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 01 Aug 2017:

Many thanks for taking the time to leave a positive review of our home and we are delighted that you chose Grimsby Grange & Manor for your mother. We strive to provide the best care possible and we are pleased that you and your mother have experienced this.
Tammy Dennis, Home Manager.

Every time I have visited my brother he is always clean, showered, well dressed and groomed. The staff are excellent friendly and caring. My brother's general health and quality of life have improved since being residents due to the various activities and care he receives.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   4.8 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 01 Aug 2017:

Many thanks for your review on Grimsby Grange & Manor, we are always happy to hear positive feedback and I will certainly share it with the team. The staff strive to give the best care possible and we are glad you think your brothers quality of life is improving because of this.
Tammy Dennis, Home Manager.

When visiting my brother staff are friendly and his room always clean, also they look after all his needs like food, washing, one to one time and make him feel safe. We visit anytime and always made welcome by all the staff.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   5 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 21 Jul 2017:

Thank you for taking the time to leave a review of the care provided in the home for your brother. We are pleased that you are happy with the home and standards, as we do aim to make our families and friends feel as welcome and settled as possible. I will share your positive feedback with the staff.
Kind regards, Tammy Dennis, Home Manager.

The difficult transition of mum's move from her own home into Grimsby Manor was undoubtedly helped by the kindness of the home's professional management team and its dedicated carers. The rooms, which are bright and airy, have en-suite shower and toilet facilities and are cleaned to a high standard. Laundry is cleared on a daily basis. Menus are varied and invariably provide meal choices to a very high standard. The care provided is second to none. Mum receives excellent attention which respects her dignity at all times. Overall an excellent choice of home. Mum now benefits from receiving an exceptionally high level of care in a safe, kind and loving environment. Well done everyone at Grimsby Manor. My phone call last October arranging to view the home was certainly one of the best phone calls ever made.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   4.9 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 21 Jul 2017:

This is such welcome feedback, many thanks for taking the time to leave your comments and share your thoughts in relation to the care for your mum. We have a very dedicated and caring team here at Grimsby Manor and they will be delighted to read your comments. We are constantly striving to deliver the best care and service that we can, and we will certainly continue to this standard and beyond.
Kind regards, Tammy Dennis, Home Manager.

My mum has dementia and has lived at The Manor for over 2 years. All the staff are brilliant - nothing is too much trouble. It's heartbreaking having a loved one with dementia, but knowing they are being looked after 24/7 by staff that are understanding makes it easier to deal with.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   5 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 21 Jul 2017:

Thank you for giving the home and the staff such positive feedback. Our families are just as important as our residents, and we strive to provide the highest quality care, that is warm and compassionate. I share your sentiments with the staff, who take great pride in feedback such as this.
Kind regards, Tammy Dennis, Home Manager.

This is the most fabulous care home for my father. The staff are the best I have ever experienced. They are truly loving, sensitive, caring and highly professional.
I cannot speak so highly of them.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   5 out of 5

Tammy dennis, Home Manager at Grimsby Grange & Manor responded to this review on 23 Jun 2017:

Many thanks for your review of Grimsby Grange & Manor, which was really positive and a delight to read. We are very pleased to hear you feel the home is fabulous and the staff are sensitive and caring, this is something that we strive for, and I will certainly share your feedback with the team. Kind regards.

Mum went into Grimsby Grange & Manor for respite care following a stay in hospital. When mum first moved in she was quite unsettled and upset due to her recent illness. Mum was made to feel welcomed, and the staff were very attentive to her needs, whilst encouraging independence. All the staff were respectful and had so much time for mum and also ourselves as a family. The staff were knowledgeable and overcame any problems quickly.
What a beautiful home with genuine caring staff and management.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   5 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 30 May 2017:

Many thanks for taking the time to leave such lovely comments about your experience in Grimsby Grange & Manor. Our care teams are dedicated to creating a positive and high-quality experience in the homes and we are pleased that you have encountered this.

Placed in this care home for respite care from Grimsby Hospital. Found wonderful, caring staff, great standard of cleanliness, excellent meals, good participation activities, warm and comfortable spacious rooms, spacious lounge and an ensuite shower room. In general, a great place to recover my fitness to return home as an independent 89-year-old. A special thank you to the very kind and caring staff.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   4.8 out of 5

Tammy Dennis, Care Home Manager at Grimsby Grange & Manor responded to this review on 29 Mar 2017:

Thank you very much for your review.
It is so lovely to hear that you enjoyed your stay at Grimsby Grange & Manor.
Ii is great to know that our staff are doing a good job.
Thank you again.
Kind regards.

My mother is treated with the utmost care and dignity at all times. This has been especially noted during times of family problems. She has been very well cared for and I have every trust in the staff who come into contact with her on a day to day basis.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   4.8 out of 5

Tammy Dennis, Care home manager at Grimsby Grange & Manor responded to this review on 30 Mar 2017:

Thank you very much for your review.
I am so pleased that you were happy with the care your mother received.
Our staff do work hard to maintain a high standard of care, it is lovely to hear that this is noted.
Thank you again.
Best wishes

Very caring; everybody couldn't do enough they were very good. Organised the discharge from the home very clearly.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   5 out of 5

Nothing negative to say about Grimsby Grange & Manor. Each member of staff works with care, a credit to their profession, sometimes in difficult situations, I never have to worry, I totally have peace of mind especially as I live over one hour away. I am always informed of any situations and always welcome by management and staff. I would recommend Grimsby Grange & Manor to anyone. This is the last place mum will be (hopefully) and she couldn't be looked after any better.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   4.7 out of 5

Tammy Dennis, Care home manager at Grimsby Grange & Manor responded to this review on 28 Sep 2016:

Thank you so much for your review.
It is so lovely to hear that we are doing a good job and that you feel relieved to know that your mother is being well looked after.
Our staff do work hard to make sure that all our residents and their families are made to feel welcome and at home.
If there is anything else we can help with please do not hesitate to ask.
Thank you again.
kind regards.

My mum was a resident at the Grange Care Home for almost seven years. During my regular visits I always came away with the feeling that mum was in safe hands and was treated with dignity and respect and above all genuine loving care. The staff always performed above my expectations and when the end finally came I will never forget the love and care that mum and myself and my family received. I would recommend this care home to family and friends without hesitation.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   4.5 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 06 Apr 2016:

Thank you for taking the time to leave this review, we really do appreciate the feedback we receive about our home. Our team of compassionate staff are dedicated to providing the highest possible level of care to our residents and their families and we are pleased to hear your family always felt supported. Sincerest condolences from all the team, Tammy Dennis, Home Manager.

Would like to say how friendly this home is, any patient is treated with care and dignity, food is very good (clean and bright) beds changed daily, visitors are welcome at any time and staff are very caring and go out of their way to make all patients happy.
Myself and my family go everyday and are encouraged to join in activities, do plenty to keep my husband happy and nothing is too much trouble. Would recommend this home and give it 10 out of 10.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

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Average Rating:   4.4 out of 5

My father (aged 84) has dementia and, sadly, the condition is deteriorating. His partner (aged 82) has coped exceedingly well but it has reached the stage where her own health is suffering due to the pressure of caring. After a promising introduction, home visit, and completion of the necessary paperwork, a weeks respite care was arranged commencing 1st Feb.
When we were settling him into his room, there was a lady, who obviously had dementia, in the room opposite and I saw the staff deal with her effectively. Reassuring, I thought.
As I understand it, he went to bed that night and woke up about midnight. As a dementia sufferer, waking up in a strange bed and location, it should not be a surprise to anybody that he was confused and frightened. It apparently was a surprise to the 'trained' staff.
Result - he was kicked out next morning as too disruptive and his file has gone to the 'too difficult' tray.
Unfortunately, my father cannot remember his side of the story.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Unlikely

Overall Standard

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Average Rating:   2.5 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 24 Feb 2016:

Thank you for taking the time to give feedback here and in writing. We take on board all the comments we receive and we are looking into the detail of your father’s situation further and will get back to you as soon as possible.

The Grange is a safe, caring place for my father to spend the last years of his life. Like with most care homes staff turnover tends to be quite high at certain times. However all the staff appear to be very caring and hardworking.

How likely would you be to recommend Grimsby Grange & Manor? Likely

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Average Rating:   3.9 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 15 Feb 2016:

Thank you for taking the time to leave this review, we really do appreciate the feedback we receive. Our team of staff aim to maintain a comfortable and relaxed living environment for our residents and we are pleased you are happy with the care at the home.

From my first contact, through to collecting my mother after her stay was a very pleasant experience. One of the ladies was so helpful and kind. All the staff bothered and could not do enough. I cannot recommend this care home enough. I shall use it again. If electric beds are available even better.

How likely would you be to recommend Grimsby Grange & Manor? Extremely Likely

Overall Standard

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Care / Support

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Food & Drink

Staff

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Management

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Value for Money

Average Rating:   5 out of 5

Tammy Dennis, Home Manager at Grimsby Grange & Manor responded to this review on 16 Dec 2015:

Thank you for taking the time to leave this review, we really do appreciate the feedback we get. Our team of staff are committed to providing the highest possible level of care to our residents and we are pleased this has been your experience.

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February 2014

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