Kintyre at Lillyburn Care Home, Birdston Road, Milton of Campsie, Glasgow G66 8BY
Kintyre is a 16-bed annex to Lillyburn Care Home, designed to offer specialist dementia care within a safe and comfortable environment.
The interior has been designed with a declining cognitive ability in mind, helping adults to cope with impairments as much as possible. All bedrooms have en-suite shower rooms.
The choice of communal facilities includes a relaxation room and visitors' facilities. The secure gardens are accessible from the lounge and some bedrooms boasting excellent views over the Campsie hills.
Each resident is allocated their own key worker, to make sure nursing and personal care is effectively planned to the highest standard.
Group: Pacific Care Ltd
Person in charge: Clare Selbie (Manager)
Local Authority / Social Services: East Dunbartonshire Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 16 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Parkinson's Disease • Prader-Willi Syndrome • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 16
Rooms with ensuite WC: 16
Facilities & Services: Palliative Care • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Inspectorate* Report on Kintyre: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
Kintyre has a Review Score of 8 (7.980)
The Review Score of 8 (maximum of 10) for Kintyre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Kintyre in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Kintyre is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.313 Points relating to the number of positive Reviews for Kintyre is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 3.2 positive Reviews (16 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.2 Target = 0.313
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Maureen C (Niece of Resident) on Monday 20 March 2017. Relates to March 2017.
I and my family have been more than satisfied with the care received by my aunt in Kintyre. My aunt is content in the environment of the suite. She likes all of the staff who do their best to keep her mind as active as is possible in her circumstances. She is kept clean and tidy as she was before she entered care. She has retained her sense of humour and is encouraged to use it by the staff. The staff constantly try to encourage her to make her own choices and articulate her needs without causing her any distress.I do not think she could have found a better home in her late nineties than the Kintyre suite, especially as she can see the Campsies where she was brought up.
How likely would you be to recommend Kintyre? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good