Foxbridge House

Sevenoaks Road, Orpington BR6 7FB
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9.7 192 Reviews
  • Foxbridge House, Orpington
Foxbridge House in Orpington, Kent, is a purpose-built home offering nursing, respite and residential care, as well as specialist dementia care.

The bright and spacious home has been designed to create a lively, family atmosphere. Residents can enjoy a wealth of luxury features, including a hair and nail salon, a retro-themed cinema and a coffee shop perfect for socialising. All of the bedrooms have en-suite facilities, a TV and a 24-hour nurse call system.

Breakfast, lunch and dinner are the cornerstones of daily life at Foxbridge House. The team places importance on protecting residents' meal-times as good nutrition and hydration are key to staying well. Family members are very welcome to 'book-in' and join their loved one for a meal.

Foxbridge House is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Foxbridge House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 84 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1921
  • Self-Funded Residential Dementia Care: from £2016
  • Self-Funded Nursing Care: from £2186
  • Self-Funded Nursing Dementia Care: from £2281
  • RESPITE Self-Funded Residential Care: from £2131
  • RESPITE Self-Funded Residential Dementia Care: from £2216
  • RESPITE Self-Funded Nursing Care: from £2396
  • RESPITE Self-Funded Nursing Dementia Care: from £2491

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Foxbridge House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Stella Barnes (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • On site

Foxbridge House Reviews (192)

9.7

Foxbridge House has a Review Score of 9.7 (9.682) out of 10, based on 66 reviews in the last 2 years.
Over all time Foxbridge House has 192 reviews.

Overall Experience
  • 120
  • 63
  • 4
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  • 1
Date Published
  • 192
  • 25
  • 44
  • 65
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Reviewer Connection to Foxbridge House
  • 59
  • 28
  • 27
  • 15
  • 11
  • 10
  • 10
  • 8
  • 5
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 192, showing 141-160
Review from P L (Husband of Resident) published on 6 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been impressed by the willingness of staff to advise and help. I have noticed that the bathroom has been left in an untidy state.
Reply from Samantha Debenham, Marketing Support Administrator at Foxbridge House
Thank you for taking the time to submit your review - I am particularly happy to read your kind words and see your excellent scores, particularly for the standard of care and the team at Foxbridge…read more
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Review from M B (Daughter of Resident) published on 14 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mother was previously in a home that did not provide nursing care. We have found Foxbridge House to be friendly and caring. It doesn't matter who you speak to, they are all well informed and up to date with my mother's care. She is clean, fed and well cared for.
There are many homes who could
learn from Foxbridge.
So far, very good, keep it up.
And thank you.
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Review from Robert S (Son of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum had a 2-week respite after being taken ill and a brief spell in hospital to re-charge her batteries and get back to fitness for returning home to her house.


Mum enjoyed her spell here and repeatedly said how kind and caring the staff were.


I believe her only complaint was the food, which she

likened to school dinners (she's an ex-teacher)! Other than that everything was as we wished for her prior to arrival.


So from myself and my sister, we were very grateful.

Reply from Samantha Debenham, Marketing Support Administrator at Foxbridge House
Thank you for your feedback of Foxbridge House and we are delighted with the positive comments and scores, particularly for the care and team at the home.

In regards to the food, I’m very pleased…read more
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Review from Pat S (Respite Resident) published on 9 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A two-week respite for myself. A pleasant experience, treated with respect and kindness by all members of staff.


My only criticism was the quality and suitability of food for elderly and in some cases unwell people.

Reply from Samantha Debenham, Marketing Support Administrator at Foxbridge House
Thank you for your feedback of Foxbridge House and we are delighted with the positive comments and scores, particularly for the care and team at the home.

In regards to the food, I’m very pleased…read more
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Review from M C (Daughter-in-law of Resident) published on 25 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very pleased with everything at the home.
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Review from A R (Daughter of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found the carers are very helpful. The rooms are always very clean and tidy, we feel the home is very secure. The dining is very pleasant and the food is always very good and appropriate for older people. My father appreciates the lovely garden. The family enjoy visiting my father and taking
him to the café and garden.
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Review from Caroline (Niece of Resident) published on 6 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since first contacting Foxbridge, I have only received caring, helpful and efficient service. From the initial meetings to now (in the home for one month), I have got to know all the lovely staff and it has been a very pleasant (even though fretful to get my Aunt settled) experience. They are always
cheerful, greet you with a smile and hello, and will spare time for you if you have any worries. My special thanks to the team.
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Review from Jenny W (Daughter of Resident) published on 5 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a wonderful home who care open and helpful. Communication and care is excellent.
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Review from C C (Son of Resident) published on 5 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the home. First class staff and an excellent clean room with a pleasant garden facility. I would recommend this care home.
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Review from C M (Daughter of Resident) published on 18 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been extremely pleased with the care and dedication of the carers and nursing staff.
Their respect and gentleness with my father are reassuring to us as a family as we do not live close by.
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Review from Sandra A (Daughter of Resident) published on 18 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad is well looked after and cared for at Foxbridge House. They have a lovely garden on my dad's floor and a lovely café on the ground floor. All the staff are very friendly and helpful. My dad is very happy at Foxbridge House.
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Review from K H (Daughter of Resident) published on 13 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has a welcoming atmosphere with friendly and caring staff.
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Review from Sue C (Daughter of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The manager was to email response to a complaint within two days. Still not heard. Meant to be on doctors list, didn't happen. Mummy called 999 to go to A&E, prescribed morphine patches. Not impressed. Staff friendly. One night nurse only gave paracetamol although strong pain relief prescribed. Mummy
likes a few staff but doesn't want to be in pain. Activities on offer only two per day. TV in the lounge too loud.
Reply from Samantha Debenham, Marketing Support Administrator at Foxbridge House
Thank you for the feedback received, we take your comments seriously and will endeavour to make actions and changes off of the back of them. I know we have discussed some of the issues raised to a…read more
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Review from R E (Son of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All round very good. Some improvement could be made to communicate to the family and more visual display on entry on who to speak to in the event photo of key points of contact mainly aimed at management, not floor staff or nurses.
Weekends - noticeable change in site at weekends can tell limited
numbers on hand.
Reply from Samantha Debenham, Marketing Support Administrator at Foxbridge House
We are grateful for your constructive feedback of all aspects of care within Foxbridge House and we are delighted with the positive comments and scores. We are sorry to hear that some aspects of our…read more
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Review from Lilian T (Wife of Resident) published on 27 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had to have a major operation and had to put my husband into respite care. I looked at quite a lot of homes before settling on Foxbridge House and I know I made the right choice. I cannot fault the home or the staff who showed compassion and never left anyone alone. Help was always available.
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Review from Diane E (Niece of Resident) published on 14 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving my aunt into Foxbridge House I have been delighted with the level of care, environment and facilities provided. The staff are caring, intelligent, happy and thoughtful. The communication is very good and the rooms and public areas are bright modern and lively.
I particularly appreciate
the business like professionalism and level of experience of all the staff - nursing and otherwise. Exactly what a care home should be in the 21st century.
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Review from Jill C (Daughter of Resident) published on 13 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The 24-hour care has given my lovely mum peace of mind that someone is always there for her day and night. The staff are so caring and kind towards the residents and go out of their way to go the extra mile to make them feel valued and important.
I live close by so I can pop in frequently but I am
happy that all of the Foxbridge House team are providing the full-time care that I sadly can't.
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Review from D M (Daughter of Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was well cared for and enjoyed her stay so much so that she now wishes to make it her final home.
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Review from A S (Daughter of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in very well here. Staff are kind and friendly.
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Review from B S (Resident) assisted by family/friend published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have settled in very well. Staff are kind and friendly.
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Current Review Score: 9.7 (9.682)

Overview of Review Score

The Review Score of 9.7 (9.682) out of 10 for Foxbridge House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 66 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 63 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.682 for Foxbridge House is calculated as follows: ( (579 Excellents x 5) + (146 Goods x 4) + (25 Satisfactorys x 3) + (13 Poors x 2) + (2 Very Poors x 1) ) ÷ 765 Ratings = 4.682
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Foxbridge House is based on 63 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 63 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Feb 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (99)

Meet the Team (1)

Stella

Stella Barnes

Job Title: Home Manager

There are many different aspects of my role as Home Manager at Foxbridge House, but one of my favourites is the opportunity to meet and get to know residents and their families. It’s a huge privilege.


Every person we care for is at the heart of their care: they make decisions about how they want to be cared for, how they want to spend their day and live their life, and we support them to make that happen.


Central to achieving that is having a superb team. We have great people at Foxbridge House who are determined to do their best for residents, relatives and for each other. I’m here to support them to succeed, and Care UK supports me to succeed as well.


While this job is high-pressured and there’s a lot to juggle, the feeling at the end of the day of knowing that you’ve done the best job you can is second to none.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Foxbridge House to verify any information. View our terms and conditions. Foxbridge House has an Enhanced Service - more info.