Foxbridge House

Sevenoaks Road, Orpington BR6 7FB
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9.7 171 Reviews
  • Foxbridge House, Orpington
Foxbridge House in Orpington, Kent, is a purpose-built home offering nursing, respite and residential care, as well as specialist dementia care.

The bright and spacious home has been designed to create a lively, family atmosphere. Residents can enjoy a wealth of luxury features, including a hair and nail salon, a retro-themed cinema and a coffee shop perfect for socialising. All of the bedrooms have en-suite facilities, a TV and a 24-hour nurse call system.

Breakfast, lunch and dinner are the cornerstones of daily life at Foxbridge House. The team places importance on protecting residents' meal-times as good nutrition and hydration are key to staying well. Family members are very welcome to 'book-in' and join their loved one for a meal.

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Care Provided by Foxbridge House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Permanent Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Privately Owned
  • Other Care Provided
  • Acquired Brain Injury (ABI)
  • Bariatric Care/Obesity
  • Convalescent Care
  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Good to Know

  • Person in charge
  • Stella Barnes (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2013
    • Last Refurbishment: 2013

Funding & Fees Guide for Foxbridge House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,804
    • Self-Funded Residential Dementia Care from £1,894
    • Self-Funded Nursing Care from £2,044
    • Self-Funded Nursing Dementia Care from £2,134
    • RESPITE Self-Funded Residential Care from £2,014
    • RESPITE Self-Funded Residential Dementia Care from £2,104
    • RESPITE Self-Funded Nursing Care from £2,254
    • RESPITE Self-Funded Nursing Dementia Care from £2,344

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Foxbridge House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Foxbridge House Reviews (171)

Total of 171, showing 141-160
9.7

Foxbridge House has a Review Score of 9.7 (9.673) out of 10, based on 56 reviews in the last 2 years. Over all time Foxbridge House has 171 reviews.

Overall Experience

  • 104
  • 58
  • 4
  • 4
  • 1

Date Published

171
17
29
56
115

Review from Margaret L (Daughter of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been there for 18 months. The whole family are very pleased with the home. The staff are very caring. Activities level dropped for some time as staff left, down from three and a half people to one! Slowly increasing now but needs to get back to previous levels for the benefit of staff and residents.

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Review from Sarah M (Daughter of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring home that has settled my Dad with efficiency and warmth. Comments are taken on board and help always readily available. The staff are amazing and very patient and understanding at such an emotional time. My Dad is very well cared for but above all, he is in a safe environment.

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Review from P B (Son of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Review from John D (Cousin of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Though my cousin was only at Foxbridge House for the last two months of her life the care she received from the nursing staff was excellent. I know she was very happy to stay. The administration process was efficient and nothing was too much trouble.

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Review from Mark G (Grandson of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Customer relationship manager has been very helpful through the move of my grandad into the home.
Staff are polite, friendly and helpful and always willing to try the best they can.
Altogether a thoroughly pleasant experience during a hard time.

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Review from A G (Daughter-in-law of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We had a meeting this morning with a customer relationship manager which we found both helpful and productive.
The staff are always happy to stop and talk.
It was a very difficult decision to put my Father-in-law into a home and they ensured the transition went smoothly and reassured all along the
way.

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Review from David T (Son of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to a change of circumstances, dad needed care at short notice. The staff at Foxbridge have made him welcome and helped to smooth over what was an unexpected situation. Dad has quickly relaxed into the friendly environment and has enjoyed meeting new people and making friends, having lived alone
for a number of years.

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Review from Lisa H (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with Foxbridge House, staff are wonderful. I have peace of mind knowing my mum is being cared for. Mum is stimulated and very happy.

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Review from Janet G (Stepdaughter of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After three weeks, I have found the management and staff to be helpful, friendly and professional.

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Review from Joan O (Daughter of Resident) published on 30 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As I was away on holiday, I only visited mum prior to her stay and afterwards to take her home. So I feel that my insight into the stay can only be based on my mum's opinion and the visitors. Overall, mum was very happy, although did moan about a few things, but has little patience if things are not
done straight away. Maybe a bit more guidance, as we did not know to put washing in the string bag, so it did not get done. But we may have been told and it was not taken onboard.

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Review from Pamela S (Resident) published on 24 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a very happy stay and would willingly come again. Carers are loving and dedicated and always there at your beckon call, they are never angry with you. Only sometimes do they have to be strict with the patients with Alzheimer's disease. I used to be a chaplain's visitor and visited in Orpington
and Farnborough hospitals. I loved every minute of it. They were like family to me - I would tell them about our Lord Jesus Christ and the gift of healing which he gives to all who put their faith of trust in him. I will certainly come back and visit here as I live quite near.

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Review from Sue B (Daughter of Resident) published on 20 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident of the Larch Wing (dementia) at Foxbridge House for the last seven months of his life. From the moment he first arrived the staff all helped him to settle in quickly. They established a caring personal relationship with him and dad relaxed in their care. We all appreciated the
provisions which were made because of his special diet and all his likes and dislikes!
I virtually lived at Foxbridge for the last week of my dad's life. I witnessed the excellent around the clock care given to all the residents, from the housekeeping staff to the nurses, carers and management. Their dedication and care was exemplary.

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Review from M G (Daughter of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very satisfied.

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Review from Barbara (Sister of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and brother-in-law came to Foxbridge House in June, my sister with dementia and her husband generally unwell. Sadly my brother-in-law passed away recently, he was treated with kindness and respect. My sister is treated with gentleness and kindness which I know is sometimes difficult for them,
I haven't heard them lose patience with her, which I appreciate greatly.

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Review from K H (Son of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed here for six months. Her carers and helpers were all very nice and caring and made my mum's stay very comfortable and happy. I would recommend Foxbridge House to anyone else for respite or long term care. Also, the customer care and management were all pleasant and helpful too.

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Review from Maggie (Niece of Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been a nurse all my working life and visited many nursing and residential home I can honestly say Foxbridge House is one of the best I have seen. The home is clean, the general upkeep is excellent and the care and consideration shown to my 100 yr old aunt is excellent. She is being treated with
dignity and affection and as a relative I felt the staff I spoke to genuinely care for her well being and were kind and considerate to me. I would recommend this facility to anyone.

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Review from Karen (Daughter of Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Foxbridge House in May 2016 following a change of needs review in her residential home. Mum had dementia and mobility issues following frequent falls and was a wheelchair user. During June/July mum became end of life and the team on Larch could not have been more caring, thoughtful
or willing to fully engage us in mums care needs. As her deterioration became significant we were fully supported and informed of her changing care needs. Mum passed away peacefully and we as a family felt cared for and supported throughout our short time on Larch. Thank you.

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Review from Jackie C (Daughter of Resident) published on 6 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has only bee in here since 25th May this year. We have found the home to be very caring, nothing is too much trouble for the staff. She is being well cared for and has settled in well.

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Review from H B (Resident) published on 6 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I found everything very good and all most helpful, a joy to be here.

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Review from C O (Son of Resident) published on 17 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Foxbridge proved a friendly and caring environment for my mothers recovery from a fall. Well designed and modern, it was completely the opposite of the somewhat bleak picture we had in our heads of care/nursing homes.

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Current Review Score: 9.7 (9.673)

Overview of Review Score

The Review Score of 9.7 (9.673) out of 10 for Foxbridge House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 56 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.673 for Foxbridge House is calculated as follows: ( (482 Excellents x 5) + (123 Goods x 4) + (21 Satisfactorys x 3) + (12 Poors x 2) + (2 Very Poors x 1) ) ÷ 640 Ratings = 4.673

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Foxbridge House is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Feb 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Stella

Stella Barnes

Job Title: Home Manager

There are many different aspects of my role as Home Manager at Foxbridge House, but one of my favourites is the opportunity to meet and get to know residents and their families. It’s a huge privilege.


Every person we care for is at the heart of their care: they make decisions about how they want to be cared for, how they want to spend their day and live their life, and we support them to make that happen.


Central to achieving that is having a superb team. We have great people at Foxbridge House who are determined to do their best for residents, relatives and for each other. I’m here to support them to succeed, and Care UK supports me to succeed as well.


While this job is high-pressured and there’s a lot to juggle, the feeling at the end of the day of knowing that you’ve done the best job you can is second to none.