






Norbury Court, in Sheffield, looks to make sure that all clients and their loved ones benefit from a depth of experience and quality support, from a team that also takes pride in a compassionate service.
The home has 3 floors with a total of 60 ensuite bedrooms.
The ground floor has been refurbished as an all male unit and has 12 bedrooms with access to a dedicated lounge, dining room, pub/games...
Care Provided by Norbury Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees may vary depending upon assessment.
The price(s) shown are provided by the care home. Contact Norbury Court for full pricing details and T&Cs.
Contact Norbury Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Roseberry Care Centre (England) Ltd
- Private Owned
Person in charge
- Andreea Rasinar (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed with male-only unit(s)
- Ages from 18 to 120
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2000
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (60)
Visiting
- Visitors are welcome at anytime.
Parking
- Free on-site parking.
Norbury Court Reviews (85)
Norbury Court has a Review Score of 7.1 (7.087) out of 10, based on 4 reviews in the last 2 years.
Over all time Norbury Court has 85 reviews.
Excellent level of care by lovely staff. Everybody is friendly and helpful, from the manager to the cleaners. My mother in law is completely bed-bound and practically immobile. Medical attention is prompt and well organised and my mother-in-law says she feels very well looked after. In the year that we have been visiting, we have seen an immense improvement in the running of the home, although I wish they would get rid of the old carpets.
Thank you so much for your lovely words. It really means a lot to all of us to know that you feel your mother-in-law is safe, comfortable and well cared for. We are privileged to be part of her journey, and your kindness and trust are truly appreciated. Thank you for putting your trust in us.
After a chaotic couple of months mum came into the care of the staff at Norbury Court. Within a couple of days she stabilised and all of her many conditions became better managed than they had been previously. All the time mu was there she was well looked cared for and always well turned out in over two years of care. Care homes are not bricks and mortar they are the people that carry out the care every day.
Thank you for your kind words, these mean so much to us and have been passed on to our staff team. It was a pleasure to care for your mother while she was with us and we appreciate your review.
Excellent care given to my father. All staff are friendly, approachable and caring. Fantastic support given to my father and to his family. Special thanks to two members of staff, in particular, all the other staff are amazing too!
Thank you so much for your kind words, I will share this with the care team .It is our aim to ensure the best possible care is given in a friendly, professional and empathetic way to all our residents .
Food choices are dreadful. The level of care given is in need of a full review. I feel the problems stem from lack of proper management + leadership. Not surprised it was put into special measures.
But a new manager is now in charge & I feel a change already. The rooms ae cleaner, the smell is reducing + hopefully once she has more time it will be much better for relatives & residents to be there.
Thank you for taking the time to share your feedback. We are truly sorry that historically, your experience of our home was not positive. We acknowledge that in the past the service faced significant challenges. However, we are pleased to share that since the appointment of our new manager and...
I would like to thank a new carer at Norbury Court for going above and beyond their duties towards my mum as a resident and taking the time to speak to me and my dad about Mum. It is really hard to leave especially when you have been married 66 years and can not care for your wife anymore. Thank you.
Do not use this care home under any circumstance! This home is badly run, it smells and was filthy when my mom was placed there after being sent from hospital. It was so bad I took her out after less than 24 hours, it was horrific! They wrote her room number on a pale yellow T-shirt on the back of it to see her labelled was heart-breaking, even worse that it was on her back and everyone apart from her could see it! Manager never came back to me. I had to deal with head office and after many phone calls got an apology. This home is disgusting. Residents that were bed bound just left with the tv blaring out at them no interaction just heart-breaking to see.
A need for more carers - the carers who are there are wonderful.
Thank you for your kind feedback we will pass this on to the staff.
He even got to meet many of the players afterwards, including the captain, who had their pictures taken with him. These will all go in his album for him to treasure.
Thank you for taking the time to write this lovely review. It was heartwarming for my staff team to be able to arrange this for our resident. We will always endeavour to ensure all our residents can continue to do all their very favourite things including attending football matches. I will pass your comments on to the team.
The staff were all very pleasant and kind, that includes cleaners and domestic staff. Lovely and sympathetic to me when I was upset because of my husband's condition. All are very understanding as his behaviour could be challenging.
Thank you for taking the time to leave this lovely review. Your husband was a pleasure to care for and we enjoyed having him with us. I will pass on the message to the team and thank you again.
Mum has been in Norbury Court for about six weeks. She is looked after, always clean and I feel she is looked after. All the staff are friendly towards Mum and always stop by for a chat. I have found that no request is too much trouble for any of the staff. Everyone is willing to help in what must a challenging environment. Everyone has a smile on their face which is wonderful. Happy that my mum is in Norbury Court.
Thank you for your lovely review. Your mum is a pleasure to care for. I am so glad that you are happy with our service and staff team at Norbury Court.
We were reluctant for Dad to go into a care home but we need not have worried. It took a while for him to settle but nothing was too much trouble in the assistance we received to make his room homely. The staff are amazing and work hard, the manager has been extremely helpful in meeting any requests we make to ensure Dad is comfortable.
Thank you so much for your lovely review Nigel. You know we are always more than happy to help in any way to make your dad comfortable and happy at Norbury Court. I will pass your feedback on to the team I am sure they will appreciate your lovely review.
I have one complaint about Norbury Court: they do not always ring you regarding any incidents. I know he is not the only patient, but it means a lot to me. Apart from that, I have no qualms about Norbury Court. Thank you.
Thank you very much for your review. We are working hard to ensure all our residents' families are informed of all incidents and this is now discussed at our daily meeting to ensure all incidents are relayed to families. Thank you again and please do not hesitate to come and see me if you need to discuss anything.
My brother has been with you for a few months now. He is settling in very well, the staff are all very caring and helpful. He can have a laugh and a joke with them. He has come on so well since being in your care. Thank you for looking after him in a lovely way.
Dad has only been in the home since January and is coming on in leaps and bounds. Cannot praise the staff high enough this is certainly one home that I would recommend to family and friends. Staff are friendly and show the utmost respect for all residents.
I will share your comments with the team.
Kind Regards
Regional Operations Manager
My brother has been in your care for a little over two months, he arrived in a very confused state but over this period I have seen a substantial improvement in both his health and welfare. This is of course due to the dedication and support of wonderful caring people. Thank you from the bottom of my heart.
Thank you so much for your lovely review Michael. It really is appreciated and your brother is an absolute pleasure to care for. We have a dedicated care team that ensures we give the best care possible.
My dad has been with you now for a little under 6 months, while his memory is failing, his physical condition is improving with each visit. Your staff are amazing and a testament to the home and your residents.
Thank you for your positive feedback I will let the staff know.
Lovely care home and staff. Look after my grandmother very well and always helpful.
My father was well looked after by caring and supporting staff. Sadly he passed away in June. The care he received during his final days was delivered with sincerity and dignity and the support they gave was excellent.
Firstly, I am sorry for your loss. Thank you for your positive feedback, it is very much appreciated.
My dad is so happy here they treat him with so much dignity. So happy for dad to be here.
Thank you for your positive feedback, it is much appreciated.
Extremely happy with the care that is provided to my dad.
Thank you for your positive feedback, it is much appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Norbury Court.
There are no upcoming events for Norbury Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Norbury Court.
Accreditations
There are no accreditations posted yet for Norbury Court.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Norbury Court
What types of Care is Norbury Court registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Norbury Court have?
There are 60 Single Rooms.
What are the Facilities & Services at Norbury Court?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Norbury Court to the centre of Sheffield?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Norbury Court to verify any information. View our terms and conditions. Norbury Court has an Enhanced Service -more info.