Maxey House

88 Lincoln Road, Deeping Gate, Peterborough PE6 9BA

Maxey House, in Peterborough, takes pride in its contribution to the lives of older and vulnerable adults and their families, striving to deliver a friendly service that adults can respect for its professionalism and flexibility.

A team of well-trained carers are experienced in many complications and Maxey House is particular suited to the challenges of dementia care.

Group: J & S Health Care Ltd

Person in charge: Michelle Reid (Manager)

Local Authority / Social Services: Peterborough City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Dementia • Old Age

Single Rooms: 31

Rooms with ensuite WC: 31

Latest Care Quality Commission* Report on Maxey House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.8 (maximum of 10) for Maxey House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Maxey House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.778 for Maxey House is calculated as follows: ( (28 Excellents x 5) + (8 Goods x 4) ) ÷ 36 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.984 Points relating to the number of positive Reviews for Maxey House is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 3 Reviews ÷ 6.2 Target = 0.484

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.8 Maxey House has a Review Score of 8.8 (8.762) from 3 Reviews


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Maxey House?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Maxey House

  • Daughter of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • Son of Resident/Service User
    1

My Dad has quickly settled at Maxey House and has been given first class care by the staff there. The staff have arranged doctor visits and also called ambulances if they have noticed something wrong. I feel confident my Dad's best interests are put first and feel completely trusting of the staff at Maxey House.

How likely would you be to recommend Maxey House? Extremely Likely

Overall Standard

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Treated with Dignity

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Staff

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Value for Money

Average Rating:   4.5 out of 5

Maxey House is a well run, caring establishment which maintains the dignity and well being of all residents in its care which is plain to see whenever a visit is made to see my aunt. The same staff are retained which goes to prove the quality of the employer and ensures a consistent face to be seen by each resident when personal care and help is provided. My aunt's health overall and state of mind have visibly greatly improved since she became a resident 10 months ago. I would strongly recommend the care to anyone needing such a service.

How likely would you be to recommend Maxey House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

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Average Rating:   4.8 out of 5

Mother is very happy and well cared for, there is a lovely family atmosphere. The staff are very kind and caring, nothing is too much trouble.

I am very happy with Mum's care.

How likely would you be to recommend Maxey House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Submit a Review for Maxey House

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

February 2014

Top 20 Care Homes East of England 2014

Recipient: Maxey House

Date: Saturday 01 Feb 2014

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Maxey House