1 North Greenlaw Way, Newton Mearns, Glasgow G77 6GZ
Greenlaw Grove is the newest addition to the Thistle Healthcare Group portfolio and has been established to make a crucial contribution to care in East Renfrewshire, registered for 113 residents and able to accept a wide range of specialist needs including care of older people, older people with dementia and enhanced residential facilities.
While being a large care facility, Greenlaw Grove is set up to maintain a focus on the individual, with homely surroundings, a pleasant living atmosphere and personal interests supported. The facility boasts excellent amenities, including a bistro style café, hairdressing salon, beauty salon and cinema room which can be enjoyed by residents and their companions. There are also two reminiscence rooms, library and a multifaiths room.
It boasts well landscaped sensory gardens with water features, bowling green, raised flower beds and several seating areas.
Group: Thistle Healthcare Ltd
Person in charge: Maria Gaurino (Manager)
Local Authority / Social Services: East Renfrewshire Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 113 Service Users
Registered Care Categories*: Dementia • Eating Disorders • Mental Health Condition • Old Age • Sensory Impairment
Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Single Rooms: 113
Rooms with ensuite WC: 113
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Inspectorate* Report on Greenlaw Grove: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
Greenlaw Grove has a Review Score of 8 (7.961)
The Review Score of 8 (maximum of 10) for Greenlaw Grove is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Greenlaw Grove in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Greenlaw Grove is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.044 Points relating to the number of positive Reviews for Greenlaw Grove is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 22.6 positive Reviews (113 registered maximum number of service users ÷ 5). 1 Reviews ÷ 22.6 Target = 0.044
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Abigail H (Granddaughter of Resident) on Tuesday 14 March 2017. Relates to February 2017.
I'm not even sure if I can put into words how amazing the staff are. With genuine warmth, humour and attentiveness beyond any possible job description the staff at Greenlaw Grove have been so wonderful not only for and to my grandparents but to my whole family. I can't even think fo a nicer group of people to care for them and I think on behalf of my whole family we can only say Thank you truly.
How likely would you be to recommend Greenlaw Grove? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Greenlaw Grove