Culduthel Care Home

West Heather Road, Inverness IV2 4WS

Culduthel Care Home is located in Inverness, which is the heart of the Highlands.

The care home has been custom-built to cater for residents with specialist needs and offers en-suite facilities in each room with spacious living areas, dining rooms and lounge areas where residents can socialise with others.

Other facilities include: satellite kitchens; quiet lounges; and access to a garden area which both residents and relatives can enjoy.

Group: Meallmore Ltd

Person in charge: Elaine Rankin (Project Manager)

Local Authority / Social Services: Highland Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 62 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages from 65 to 110.

Single Rooms: 62

Rooms with ensuite WC: 62

Weekly Charges Guide: Nursing Care Single £850 – £1000 (These prices are only a guideline, please contact Culduthel Care Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Culduthel Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 8.9 (maximum of 10) for Culduthel Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Culduthel Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.491 for Culduthel Care Home is calculated as follows: ( (28 Excellents x 5) + (29 Goods x 4) ) ÷ 57 Ratings = 4.491

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.403 Points relating to the number of positive Reviews for Culduthel Care Home is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 5 Reviews ÷ 12.4 Target = 0.403

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.9 Culduthel Care Home has a Review Score of 8.9 (8.894) from 5 Reviews


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Culduthel Care Home?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Culduthel Care Home

  • Niece of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Daughter of Resident/Service User
    1
  • Respite Resident/Service User
    1

My mum enjoyed excellent care from all concerned during the time she was at Culduthel. She passed away just 2 weeks ago aged 99 and the care, consideration and real affection is shown to her was second to none and meant such a lot to us as her family.
Her dignity was respected at all times and I know she, like us, really appreciated that.
The care and support to us, her family, during her last days and after was much appreciated and will long be remembered.
Many thanks to all your staff.

How likely would you be to recommend Culduthel Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.8 out of 5

Elaine Rankin, Manager at Culduthel Care Home responded to this review on 15 May 2018:

Thank you so much for taking the time to send this lovely review on the sad passing of your Mum. I will pass on your kind words to the staff, as I am sure they will be greatly appreciated.

In response to an enquiry for respite care for my mother I received an appointment immediately to discuss her needs. We were met with warmth and enthusiasm and shown around both the existing areas and the new parts still to come on stream. The facilities seemed excellent to us.

How likely would you be to recommend Culduthel Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Elaine Rankin, Project Manager at Culduthel Care Home responded to this review on 25 Apr 2018:

Thank you for your review and lovely comments, they are very much appreciated.

I find staff willing to help if I have a query or request. My cousin seems to be quite contented although she has mood swings, probably relating to her diabetes. She enjoys the food.

How likely would you be to recommend Culduthel Care Home? Likely

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Average Rating:   4 out of 5

I am delighted with the care home. The management and staff have cared for my aunt, have given her a smile with lots of care. They are a great bunch. Nothing is a bother and they are more like friends to her.

How likely would you be to recommend Culduthel Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Having viewed several homes, decided on Culduthel.
Ever since my Aunt moved in 'things' have steadily improved to the point they are in my opinion excellent.
The residents are all kept involved (as much as they can) and are treated with the utmost respect.
Any queries are attended to immediately.
The carers are just that - they genuinely do 'care' about the residents.
Overall the change since the takeover from previous owners is 100 per cent. Five stars.

How likely would you be to recommend Culduthel Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

August 2017

June 2017

NACC Care Chef of the Year 2017

Recipient: Meallmore Ltd

Date: Wednesday 07 Jun 2017

more details

October 2015

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Culduthel Care Home