Beautiful, well organised and well planned care in a spacious, modern setting
G H (Friend of Resident)
my mother's care is in the safe hands of a group of vocationally driven, caring professionals.
Nick G (Son of Resident)
This care home is in a different league to all the others I visited
Rhonda W (Daughter of Resident)
Fees are all inclusive of everything. LA accepted with a top up.
These prices are only a guideline, please contact Pine Martin Grange Care Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Visitors are welcome at any time
Plenty of parking to the front and rear of the home
Pine Martin Grange Care Home has a Review Score of 9.6 (9.603) out of 10, based on 10 reviews in the last 2 years.
Over all time Pine Martin Grange Care Home has 68 reviews.
Thank you so much for your kind review and generous high scores. It is lovely to learn you are happy living at Pine Martin Grange, offering a 5 star review for each category, but we do take on board the comment you have made regarding a member of the team. We will come and chat with you to learn more and make sure everything is resolved. Once again, many thanks for your review.
Many thanks for this lovely review. It is always nice to hear how the care and attention of our Team has helped your mum in such a positive way.
It is lovely to learn your experience of Pine Martin Grange has been so positive! Thank you so much for taking the time to leave this review.
Thank you for your review, I am pleased you feel the care your mum receives at Pine Martin Grange is excellent and that the activities and trips out are too. Feedback from our families is extremely important, as it ensures we continue to provide the very best care and services for our residents. I wonder if you could kindly contact our Home Director when convenient, to discuss any worries you may have regarding the handover period during a shift change. Thank you once again for taking the time to review Pine Martin Grange, our families views are extremely important to us.
What a lovely review to receive. It is always particularly nice to hear from our families, when they have been visiting for many years. I will make sure your kind comments are shared with the Pine Martin Grange Team.
Thank you so much for your lovely review - it was a pleasure to support your husband and to meet you both.
Thank you for your review - we enjoyed having you stay with us and hope to see you again.
Thank you so much - it was a pleasure to have you stay with us.
Thank you so much for your lovely review - we look forward to seeing you both soon.
I am so sorry to hear that you were dissatisfied with the service we provided to your father during his stay with us. During the initial time following his admission, we were more than able to meet his needs and he was happy and settled. As time progressed, we did our very best to support his escalating behaviours but it became very clear after an incident that this was not going to be possible in the longer term. We communicated our concerns and actions to your mother who was a frequent visitor and aware of the issues we were dealing with, including his refusal to accept personal care/continence management. We also involved the Community Mental Health team and his own GP at all stages and they advised us on medication and support. Our staffing levels are determined according to the assessed needs of those living in the home and never fall below this. Your father received one to one care for a considerable period of time until a suitable specialist home could be found.
Thank you for sharing your kind thoughts. It is a pleasure to support your sister here at Pine Martin Grange.
Thank you for your feedback, it is a pleasure to care for Mum and to receive any visitors into our home. The team will be delighted to hear your thoughts.
Thank you for your kind feedback - the team strive to deliver an extremely high standard of care and will be delighted to hear your thoughts. Our activities programme is constantly evolving to meet the needs and preferences of our residents, hopefully, the future programmes will be of greater interest to your mum and dad.
Thank you for your kind words about our home and the care and support Mum receives. Happy to discuss anything that is concerning you with regards to residents that may walk with purpose. My door is always open so do pop in and chat with me next time you visit.
Thank you for choosing Pine Martin Grange for your sister, it is an absolute pleasure to be able to care and support her in our home. We are working on our menu development to further improve our food offerings, which hopefully will meet your sister's requirements.
I am delighted to read your review and extremely pleased to read how happy you are with everything. I am thrilled that we have communicated so well together to ensure Mum's care needs are met.
Thank you for taking the time to review our home. We are here to support you all and are thrilled with how your Mum is adapting.
Thank you for your wonderful review. We are delighted that your mother enjoyed her respite stay and look forward to welcoming you all back in the future.
Thank you for taking the time to review our home. We are sorry you have some concerns and would welcome the opportunity to discuss these with you.
The Review Score of 9.6 (9.603) out of 10 for Pine Martin Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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