Lincoln Street, Lawrence Hill, Bristol BS5 0BZ
Group: Guinness Care & Support
Type of Service: Extra Care Housing (Voluntary / Not for Profit Owned)
Property Information: 55 Properties
Care Offered: Elderly Care • Physical Disability
Facilities & Services: Personal Care • Meals Prepared On-site • Garden • Guest Suite • Library • Lounge • Chiropody • Hairdressing • Housework • Laundry Service • Shopping • Close to Local shops • Near Public Transport • Lift • Wheelchair Access
On Site Care Staff 24/7: Yes
Care Provided By: Housing & Care 21
Community Alarm / Careline Service: Yes
Lincoln Gardens has a Review Score of 7.7 (7.727)
The Review Score of 7.7 (maximum of 10) for Lincoln Gardens is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Lincoln Gardens in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Extra Care Housing / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Extra Care Housing receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.727 for Lincoln Gardens is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) ) ÷ 11 Ratings = 4.727
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Extra Care Housing to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Extra Care Housing needs 5 Reviews to receive the maximum score of 5 points.
The 3 Points relating to the number of positive Reviews for Lincoln Gardens is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Lincoln Gardens?
Reviewer Connection to Lincoln Gardens
Review submitted from a Website Submission by Joan R (Niece of Resident) on Thursday 6 April 2017. Relates to August 2016.
I visited my aunt all the way from Atlanta, Georgia, USA. I was genuinely impressed with the security of the building. Everywhere we visited the elevator, the library and foyer were all clean and in order. The staff seemed genuinely interested in the resident and was pleased to know that she had a family.
I just wish I was not so far away, as I am having difficulty keeping in touch with the managers and workers. I am a little disappointed that I did not receive the promised items via email as promised. Apart from that, I am happy that my aunt lives in a clean and safe environment with people who seem to care for her.
How likely would you be to recommend Lincoln Gardens? Likely
Overall Standard: Excellent
Care / Support: Good
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Don't Know