Receptionist

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Job Title: Receptionist Add to My Job Folder

Job Setting: Care Home / Nursing Home

Job Role: Receptionist

Date Posted: 16 Feb 2021

Salary: Up to £9.00 per hour

Hours: Full Time

Job Location: Bushey , Hertfordshire

Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Receptionist at our luxury care and nursing home in Bushey.

We aim to put a lot of emphasis on personalising the experience of our residents, family members and other guests, as there is never a second chance to make a first impression. You’ll be the very first point of contact within the home, so it’s vital that you offer professional, high quality customer care right from the start, delivered in a consistent way.

And as our residents are the most important part of our business, your admin duties at the front desk support our whole community, by providing a sensitive service that encourages residents’ choices, dignity, independence and personal safety.

What Signature Offer

  • Up to £9.00 per hour with company pension scheme
  • We pay a minimum of £8.20 per hour regardless of your age
  • Flexible working in a beautiful environment
  • Award-winning Employee Assistance Programme
  • Subsidised meals
  • Refer a friend cash bonus up to £1000 plus £50 Love2Shop voucher
  • Uniforms provided
  • Staff recognition schemes
  • Occupational Health Support
  • Plus cycle to work scheme, retail discounts, study support and more

Your Role at Signature

 

The reception area is your domain! You’ll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike.

 

You’ll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors’ book and the person’s identity are checked as far as reasonably practicable, and that the contractors’ log is signed by visiting workmen.

You’ll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff. You’ll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves.

Signature People

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.

 

You’re a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner. Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.

About Signature

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

 

Wake up to the passion inside you. Apply to Signature Senior Lifestyle today.

This job is no longer available, please click here to search all available jobs

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