Care Home Manager

Job summary

A small elderly residential care home in Bromley, established in 1986, seeks an experienced, enthusiastic leader of a hardworking, long standing staff team of 25. All necessary NVQ levels required, as well as the ability to train and motivate staff. A proven track record in marketing a care home, filling voids and ensuring all residents and relatives feel welcome, safe and dignified. Experience working with all stakeholders is essential and knowledge of GP coordination is a given. You will need to want to lead a person centred operation, to ensure its residents are treated with dignity, independence & respect and know the best way of achieving this goal is to treat our staff team with the same proinciples.

Location

BR1 4BL

Benefits

Pulled from the full job description

• Referral programme
• Employee mentoring programme
• Sick pay
• Company pension
• Casual dress
• Cycle to work scheme
• On-site parking

Full job description

Position: Residential Care Home Manager

Location: Southeast London

Location Registration: Elderly / Dementia Care

Job Type: Monday – Friday 08:00 to 17:00*

Responsible to: Service Provider

Criteria: experienced registered manager or deputy manager, with NVQ 5 / RMN / or QCF completed or enrolled

Benefits:

• £1000.00 signing-on bonus*
• Annual performance bonus*
• CQC Good and Outstanding inspection rating bonus*
• Unlimited £250.00 refer a friend bonus*
• Public transport costs assistance available*
• Paid holiday to 28 days
• Cycle to work scheme
• Assistance with London transport costs available*
• Assistance with London accommodation costs available*
• Workplace pension contributions through NEST

The Heathers Residential Care Home is currently looking for a Registered Care Home Manager to operate a residential care home in Southeast London registered for 14 service users. The home provides specialist residential care for the frail elderly and those suffering with dementia, and it is essential that you have a solid background within the health sector.

There is an off-site team available, to help provide direct input to quality assurance, maintenance, procurement, HR, accounts, general admin, and other operational matters.

As Manager you will be directly involved in the day-to-day running of the floor and office of the service so that the unit meets the requirements of the Health and Social Care Act and associated regulations.

Main Duties:

Your key responsibilities will centre on the management of the staff team on shift, and the delivery of care to those service users living at the service. As well as marketing, assessing and selecting potential service users fill voids when they arise. Daily catch up with all residents is essential and ensuring staff training is adhered to and to positively encourage teamwork and constructive whistleblowing.

IS THE SERVICE SAFE - you will:

·Protect service users from avoidable harm and abuse.

·Manage risks (e.g. mobility / behaviour / hygiene) to service users so they are supported.

·Ensure care staff provide assistance to the service user group in a timely manner.

·Assist in the recruitment procedure (interviewing), in conjunction with our Human Resource Management team (admin and training), and be responsible for mentoring new care staff.

·Manage the medication process so service users medicines are received, administered, recorded, and returned correctly.

·Review and monitor the quality of the service to drive improvement.

·Complete relevant safety checks (e.g. fire / legionella / nurse call).

·Manage the DoLs process (e.g. applications for authorisation / mental capacity assessments / best interest decisions).

·Promote social activities at the residential care home / support, facilitate, and record access to the local community.

IS THE SERVICE EFFECTIVE - you will:

·Ensure service users nutritional needs are assessed and recorded.

·Organise service user access to healthcare services and ensure ongoing healthcare support.

·Ensure care staff have the confidence and skills needed to carry out their roles and responsibilities through mentoring.

·Ensure care staff have regular supervisions.

IS THE SERVICE CARING - you will:

·Ensure service users and their relatives are consulted and actively involved in making decisions about their care, treatment and support.

·Ensure your care staff develop positive caring relationships with service users.

·Ensure your care staff promote your service users privacy and dignity.

IS THE SERVICE RESPONSIVE - you will:

·Assess service users needs and respond to any change in needs so that they receive personalised care that is responsive to these needs.

·Update care plans to reflect the care and support given.

·Involve service users in decision making about their care and listen and learn from people’s experiences, concerns, and complaints.

IS THE SERVICE WELL LED - you will:

·Chair service users and relatives meetings, take note of anything arising, and in discussion with your service provider make changes to the service provision at the service.

·Chair staff meetings, take note of anything arising, and in discussion with your service provider make changes to the service provision at the service.

·Promote an open and positive culture which reflects the opinions of the service users living at the home.

The successful candidate will have the following experience and qualifications:

• RMA / NVQ 5 or equivalent – completed or enrolled.
• A proven track record in residential home management as a manager or deputy manager.
• Elderly / dementia experience.
• A sound knowledge of the CQC and applicable legislation / standards.

The successful candidate will:

• Be dynamic & enthusiastic.
• Possess strong leadership skills and works well as part of a team.
• Have good communication skills and be capable of operating software platforms used to manage staff / service users / medication.

*to be agreed with candidate.

For more information or to apply please email a copy of your up to date CV to us.

Job Type: Full-time

Pay: £46,000.00 per year

Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Employee mentoring programme
• On-site parking
• Referral programme
• Sick pay

Experience:

• residential care home management: 2 years (required)

Licence/Certification:

• NVQ L5 (either completed, or working towards). (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person