Administration Assistant

Job summary

Admin Assistant
£12.21 per hour plus company benefits
Part time - 8 hours per week 

A Top 20 Care Home Group 2025!

Awarded 'One of the UK’s Best Companies to Work For’

Outram Fields in Bradway, Sheffield is a beautiful care home providing 69 spacious ensuite bedrooms as well as 6 luxury suites. Our stunning home features luxurious lounges and dining rooms, an on-site cafe? bar, a cinema and a professional hair and beauty salon and includes a community dedicated to the care of people living with dementia.

We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home. The role requires someone who has a range of skills with good IT experience and attention to detail. This is a part time position, working 8 hours per week on a Wednesday, between the hours of 9am - 5pm  however, the role will require flexibility on working days to cover annual leave or sickness, when required.

In addition to reception duties you will provide additional administration support to the Home Administrator - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence. 

Our team member benefits include: *Paid Breaks *Uniforms *Staff Meals *Nest Pension *Employee Assistance Programme *Care Workers Charity  *‘Spice of Life’ – Discount Retail Scheme *Cycle Scheme *Eye Care *Refer a Friend Scheme *Reward Vouchers *Quarterly & Annual Company Recognition Awards We also provide a comprehensive induction, support and training and encourage career development.

Main Responsibilities:

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
• Organise internal meetings and ensure that any requirements have actioned
• Coordinate the staff meal process as applicable to the individual home
• Respond to any emergency situations as requested by the home
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained

Person Specification: 

• Excellent customer service skills
• IT literacy – competent with the use of systems
• Previous telephone experience
• Professional telephone manner
• Knowledge of general administration
• Good communication skills
• Neat and well presented
• Excellent written and verbal English