Group: Cygnet Health Care Ltd
Type of Service: Mental Health Hospital (Private)
Beds: 28
Daily Charges Guide: £532
Care Offered: Anexoria/Bulimia/Self Harming • Eating Disorders • Mental Health Condition
Facilities & Services: Can Detain Patients
The Review Score of 1.9 (maximum of 10) for Cygnet Hospital Ealing is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 1.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Cygnet Hospital Ealing in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Mental Health Hospital / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Mental Health Hospital receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 1.917 for Cygnet Hospital Ealing is calculated as follows: ( (1 Excellents x 5) + (1 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 12 Ratings = 1.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Mental Health Hospital to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Mental Health Hospital with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Cygnet Hospital Ealing is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 0 Reviews ÷ 5.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Cygnet Hospital Ealing has a Review Score of 1.9 (1.917) from 1 Reviews
Review submitted from a Website Submission by Beth G (Resident) on Monday 5 December 2016. Relates to June 2016.
I was a patient on the EDU from June-November 2016. You have NO privacy as 90% of the rooms are shared. Being a very small ward, you can hear a lot of noise, including when patients are being restrained. Bedroom doors have to always be open, the only fresh air easily available is a small balcony, where the smokers also go. The cleaners spend barely two minutes cleaning the bedrooms. Patients are not allowed to do ANYTHING food and drink related for themselves unless they have reached a healthy BMI and all groups are subject to BMI. Meal times are TOO strict, you are not allowed to leave the dining room until a specific amount of time is up, no matter what BMI/STAGE you are at, and never allowed to have anything unsupervised. There are patients still there after 4 years!! My stay at Cygnet Ealing was damaging and I still have nightmares from my stay. Yes, the hospital does get your BMI up, however, preparation for 'the real world' is extremely limited and the care is hardly individualised.
How likely would you be to recommend Cygnet Hospital Ealing? Extremely Unlikely
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