Healthlinc House Hospital, Lincoln, Lincolnshire
Healthlinc House Hospital
Healthlinc House Hospital

Healthlinc House Hospital provides specialist rehabilitation for men and women with a learning disability and conditions such as personality disorder, mental health problems and those with ASD/autistic spectrum conditions. The hospital can also cater for those who require locked rehabilitation.

The environment that has been created at Healthlinc House is a key element of the specialist learning disability care that is provided at the hospital. Support is provided in a range of small, gender-specific apartments, including a four bed detached house.   This environment provides more independence for patients, yet still enables them to still receive support from the clinical team at Healthlinc House.

The domestic environments in the apartments are key to the delivery of successful mental health and learning disability care rehabilitation programmes. Close replication of community living and encouraging participation in weekly cleaning, shopping activity and social engagement provides user markers along individual's care pathways.

Treatment plans at the hospital focus on a holistic, psycho-social approach to care for individuals and are based upon:

• A multi-disciplinary clinical approach to case formulation and interventions
• Positive risk taking
• Access to psychological therapies
• Developing community engagement
• Promoting social inclusion
• A strong emphasis on Safeguarding

The hospital is registered with the Care Quality Commission and able to accept adults with learning disabilities, Asperger's Syndrome and ASD/Autistic Spectrum Conditions who have been detained under the Mental Health Act (1983).

Group: Lighthouse Healthcare

Clinical Nurse Manager: Heather Washington

Type of Service: Mental Health Hospital (Private)

Beds: 43

Care Offered: Asperger Syndrome • Autism/ASD • Challenging Behaviour • Detention Under Mental Health Act • Learning Disability • Mental Health Condition

Facilities & Services: Can Detain Patients

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.4 Healthlinc House Hospital has a Review Score of 7.4 (7.438)

The Review Score of 7.4 (maximum of 10) for Healthlinc House Hospital is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Healthlinc House Hospital in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Mental Health Hospital / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Mental Health Hospital receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.955 for Healthlinc House Hospital is calculated as follows: ( (5 Excellents x 5) + (11 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 22 Ratings = 3.955

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Mental Health Hospital to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Mental Health Hospital with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.483 Points relating to the number of positive Reviews for Healthlinc House Hospital is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8.6 Target = 0.233

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    0
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Healthlinc House Hospital?

  • Extremely LIKELY
    1
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Healthlinc House Hospital

  • Daughter of Resident/Service User
    1
  • Father of Resident/Service User
    1

Overall, very satisfied with the service. Management and staff have worked hard to give my son a good quality of life whilst receiving treatment. Access to internet video calling such as SKYPE would be a great help to parents not living locally. Any reduction in staff 'churn' would benefit service users and parents/carers.

How likely would you be to recommend Healthlinc House Hospital? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Overall, very happy with this provider. Only problem is lack of communication between departments within the service. Meetings are often changed so if you have other commitments it makes it difficult and meetings always late starting. Complaints are usually followed through, but often we are not informed of the outcome. Food is of a good standard and the service is clean and well maintained. Some good staff, especially the nurses. Care staff are good and some not good. Management good.

How likely would you be to recommend Healthlinc House Hospital? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Submit a Review for Healthlinc House Hospital

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Healthlinc House Hospital

Staff Profiles

There are no staff profiles posted yet