Submit a Review for Barchester Dales Care Home
Draughton, Skipton, BD23 6DU
View full details of Barchester Dales Care HomeLatest Reviews for Barchester Dales Care Home
12 May 2026
Excellent in every way. I find the staff wonderful, from the nurses, cleaners, kitchen and laundry service. Every time that I visit, I am greeted by members of staff and I feel the warmth from them. A truly wonderful Care Home.
12 May 2026
We have always been impressed by the standards of care and nursing care given to my mum, since coming into care. The staff are extremely kind, attentive, and friendly to my mum and to us as her family. We are so happy that this is the carehome she now resides in. I feel confident that my mum is
being given the care and attention that she needs, and that she is safe.
28 April 2026
In other care settings it has been made clear that mum was now their responsibility not mine and they alone would make any decisions regarding mum's care. This is not the approach at The Dales.
The nursing staff discuss any concerns with me and keep me involved at all time. It genuinely feels like
we are working together in mum's best interests and they remember that she is still my mum and still care about what happens to her.
Mum is very reluctant to eat and drink but the staff have gone to great lengths to find foods which will tempt her (usually ice cream and bourbon biscuits). They have endless patience encouraging her and tempting her to eat. Mym could not be getting better care.
24 December 2025
I have noted on several occasions that residents can be largely ignored while staff are on their phones. This is particularly sad for more lucid residents who are sometimes treated like naughty children. Today I observed 4 of 5 staff all on their phones (4:15 pm) whilst one resident repeatedly asked
to be moved near another resident so they could talk. There is little social interactions. Jigsaw I bought in months ago has never been touched (as far as I am aware). I wasn't going to complete the review, but was persuaded to by your receptionist.
21 July 2025
Lovely care home, very friendly and comfy. My mum loves the food, the view from the windows. Garden outside well kept, colourful. Lots of outdoor seeting. Very happy with our choice this was a big deal for us. All staff kind and willing to have a chat. Would like to see more activities that have the
residents involved eg - craft making, crochet, seed planting, bingo, dominoes, games, etc.
17 June 2025
On arriving at The Dales it felt as though I was walking into my home and family. The staff, without exception, have been so caring, supportive and eager to make my 2 week respite a positive experience. My accommodation and food have been top quality and of an incredibly high standard providing me
with any requests I made instantly, nothing was too much trouble - wonderful. My every need has been fulfilled with a smile and friendly banter which was reciprocated and this makes for a happy, comfortable atmosphere and a feeling of total acceptance - fantastic. I cannot find any fault and would recommend The Dales to anyone, whatever their need. Thank you for taking such good care of me.
05 May 2025
We could not have asked for a better care home for our dad. From our initial appointment until his passing in April 25 the staff at The Dales have been fantastic. The home is small which we loved. It felt homely.The staff are so friendly & caring. They listened to our concerns when we raised them.
They cared for our dad with so much love & care.
They cared for our dad since January 2025 until his passing in early April.
We can not thank this home enough for the care of our dad.
27 March 2025
The Dales is a very friendly, welcoming & efficiently run home, where my mother has settled in comfortably. Her care needs are met very well, the staff are very kind & caring & the accomodation is superb.
27 March 2025
My mother arrived last May after a fall at home followed by a week in hospital. She was undernourished and very frail. After only a few weeks at the Dales, she had put on weight and was in a better state generally. Despite wishing she was still at home, she has become used to living in a care home
and seems content. The care she receives is excellent.
28 August 2024
Lovely nursing home in beautiful surroundings. The home is always kept clean and the décor is really nice.
Staff are kind and friendly and they put on some great events for residents, including trips out in the minibus. Relatives are free to come and go as they wish and this often includes their
animals! There is a nice homely atmosphere. Nursing staff always let you know about any health concerns and the food is good!
25 June 2024
Care and attention good from all staff, sometimes just a small reminder required re. showering or bathing more often. Food and menus are very good and varied. Activities are excellent and varied. I know my husband is safe and secure and well looked after when away from the home.
Only criticism, the
corridor in the dementia area could be improved to replicate a more homely environment. Perhaps a new colour scheme, pictures and even carpeting could help.
24 June 2024
Feel Mum is being very kindly looked after, she's comfortable. Staff are also very kind and welcoming whenever I visit and when my father visits with his carer (or with me).
Activities are fun and cheerful, even if just to watch.
28 May 2024
I am a regular visitor to the care home.
I find the staff pleasant and personable. The care home is clean and tidy and my sister is well cared for and well attended to. In difficult circumstances she seems relaxed.
My sister requires the highest level of care and I can see a lot of consideration
has gone into her placement in her room so she can look out of the window and has a lovely view. Thank you for looking after her.
15 May 2024
My sister-in-law seems relaxed and happy. Dementia apparent and mood swings determine my visits - sometimes clarity, often asleep. Confident that she is as happy as can be in her health circumstances.
24 January 2024
Lovely staff who are great people and put up with a lot.
12 September 2023
Carers, nurses, management and associated staff were all courteous, kind and professional from day one. There was definitely a team spirit in evidence with consistently high standards of care shown. Liason with the external health team was good and information shared appropriately. My mum's dignity
was maintained at all times.
07 July 2023
The Dales Care Home provides excellent care for my mum. The staff are extremely diligent, friendly and attentive to all my mum's needs. The food is amazing and the dining room gives residents the restaurant atmosphere. Activities are outstanding and the activities coordinator is a 'breath of fresh
air' with lots of ideas making my mum's life in the home full of fun. I would highly recommend The Dales.
03 July 2023
On the inside the care home is very well looked after and on the outside the gardens are first class. The comfort provided for the residents and visitors is very good. The care and consideration that the staff show to my relative, a resident, is outstanding. All the staff are very friendly to
visitors and will help in any way they can. With regards to The Dales Care Home communicating with residents' families, they are very effective at doing this, which is appreciated.
15 June 2023
We are very happy with the care that is provided to our mother. She is clearly very comfortable in her surroundings. The care home offers excellent accommodation and care. We have always been kept up to date on matters relating to Mum's health and well-being.
05 June 2023
Mum has settled Thee Dales Care Home very well. She is safe, warm, loved and well-fed. We know that we will be informed if she is not well or unhappy. The staff are very welcoming and genuinely care for Mum. The atmosphere is calm and quiet, relaxed and tranquil. The activities coordinator is a gem,
she has brilliant ideas, knows the residents really well and encourages them to do all sorts of fun and entertaining things. We have been very happy.
Latest Reviews for Barchester Dales Care Home
12 May 2026
Excellent in every way. I find the staff wonderful, from the nurses, cleaners, kitchen and laundry service. Every time that I visit, I am greeted by members of staff and I feel the warmth from them. A truly wonderful Care Home.
12 May 2026
We have always been impressed by the standards of care and nursing care given to my mum, since coming into care. The staff are extremely kind, attentive, and friendly to my mum and to us as her family. We are so happy that this is the carehome she now resides in. I feel confident that my mum is
being given the care and attention that she needs, and that she is safe.
28 April 2026
In other care settings it has been made clear that mum was now their responsibility not mine and they alone would make any decisions regarding mum's care. This is not the approach at The Dales.
The nursing staff discuss any concerns with me and keep me involved at all time. It genuinely feels like
we are working together in mum's best interests and they remember that she is still my mum and still care about what happens to her.
Mum is very reluctant to eat and drink but the staff have gone to great lengths to find foods which will tempt her (usually ice cream and bourbon biscuits). They have endless patience encouraging her and tempting her to eat. Mym could not be getting better care.
24 December 2025
I have noted on several occasions that residents can be largely ignored while staff are on their phones. This is particularly sad for more lucid residents who are sometimes treated like naughty children. Today I observed 4 of 5 staff all on their phones (4:15 pm) whilst one resident repeatedly asked
to be moved near another resident so they could talk. There is little social interactions. Jigsaw I bought in months ago has never been touched (as far as I am aware). I wasn't going to complete the review, but was persuaded to by your receptionist.
21 July 2025
Lovely care home, very friendly and comfy. My mum loves the food, the view from the windows. Garden outside well kept, colourful. Lots of outdoor seeting. Very happy with our choice this was a big deal for us. All staff kind and willing to have a chat. Would like to see more activities that have the
residents involved eg - craft making, crochet, seed planting, bingo, dominoes, games, etc.
17 June 2025
On arriving at The Dales it felt as though I was walking into my home and family. The staff, without exception, have been so caring, supportive and eager to make my 2 week respite a positive experience. My accommodation and food have been top quality and of an incredibly high standard providing me
with any requests I made instantly, nothing was too much trouble - wonderful. My every need has been fulfilled with a smile and friendly banter which was reciprocated and this makes for a happy, comfortable atmosphere and a feeling of total acceptance - fantastic. I cannot find any fault and would recommend The Dales to anyone, whatever their need. Thank you for taking such good care of me.
05 May 2025
We could not have asked for a better care home for our dad. From our initial appointment until his passing in April 25 the staff at The Dales have been fantastic. The home is small which we loved. It felt homely.The staff are so friendly & caring. They listened to our concerns when we raised them.
They cared for our dad with so much love & care.
They cared for our dad since January 2025 until his passing in early April.
We can not thank this home enough for the care of our dad.
27 March 2025
The Dales is a very friendly, welcoming & efficiently run home, where my mother has settled in comfortably. Her care needs are met very well, the staff are very kind & caring & the accomodation is superb.
27 March 2025
My mother arrived last May after a fall at home followed by a week in hospital. She was undernourished and very frail. After only a few weeks at the Dales, she had put on weight and was in a better state generally. Despite wishing she was still at home, she has become used to living in a care home
and seems content. The care she receives is excellent.
28 August 2024
Lovely nursing home in beautiful surroundings. The home is always kept clean and the décor is really nice.
Staff are kind and friendly and they put on some great events for residents, including trips out in the minibus. Relatives are free to come and go as they wish and this often includes their
animals! There is a nice homely atmosphere. Nursing staff always let you know about any health concerns and the food is good!
25 June 2024
Care and attention good from all staff, sometimes just a small reminder required re. showering or bathing more often. Food and menus are very good and varied. Activities are excellent and varied. I know my husband is safe and secure and well looked after when away from the home.
Only criticism, the
corridor in the dementia area could be improved to replicate a more homely environment. Perhaps a new colour scheme, pictures and even carpeting could help.
24 June 2024
Feel Mum is being very kindly looked after, she's comfortable. Staff are also very kind and welcoming whenever I visit and when my father visits with his carer (or with me).
Activities are fun and cheerful, even if just to watch.
28 May 2024
I am a regular visitor to the care home.
I find the staff pleasant and personable. The care home is clean and tidy and my sister is well cared for and well attended to. In difficult circumstances she seems relaxed.
My sister requires the highest level of care and I can see a lot of consideration
has gone into her placement in her room so she can look out of the window and has a lovely view. Thank you for looking after her.
15 May 2024
My sister-in-law seems relaxed and happy. Dementia apparent and mood swings determine my visits - sometimes clarity, often asleep. Confident that she is as happy as can be in her health circumstances.
24 January 2024
Lovely staff who are great people and put up with a lot.
12 September 2023
Carers, nurses, management and associated staff were all courteous, kind and professional from day one. There was definitely a team spirit in evidence with consistently high standards of care shown. Liason with the external health team was good and information shared appropriately. My mum's dignity
was maintained at all times.
07 July 2023
The Dales Care Home provides excellent care for my mum. The staff are extremely diligent, friendly and attentive to all my mum's needs. The food is amazing and the dining room gives residents the restaurant atmosphere. Activities are outstanding and the activities coordinator is a 'breath of fresh
air' with lots of ideas making my mum's life in the home full of fun. I would highly recommend The Dales.
03 July 2023
On the inside the care home is very well looked after and on the outside the gardens are first class. The comfort provided for the residents and visitors is very good. The care and consideration that the staff show to my relative, a resident, is outstanding. All the staff are very friendly to
visitors and will help in any way they can. With regards to The Dales Care Home communicating with residents' families, they are very effective at doing this, which is appreciated.
15 June 2023
We are very happy with the care that is provided to our mother. She is clearly very comfortable in her surroundings. The care home offers excellent accommodation and care. We have always been kept up to date on matters relating to Mum's health and well-being.
05 June 2023
Mum has settled Thee Dales Care Home very well. She is safe, warm, loved and well-fed. We know that we will be informed if she is not well or unhappy. The staff are very welcoming and genuinely care for Mum. The atmosphere is calm and quiet, relaxed and tranquil. The activities coordinator is a gem,
she has brilliant ideas, knows the residents really well and encourages them to do all sorts of fun and entertaining things. We have been very happy.