Thank you, Christine. We truly appreciate your feedback regarding the staff, level of care and quality dining experience that your mum receives at Woodlands Nursing and Care Home. We are so sorry that you had such a negative experience with your mum’s care before but rest assured, she will always be safe and in experienced, warm and capable hands here. We are proud to hear that our staff provided the highest level of care possible. Our staff are extremely dedicated and passionate about their work.
At Woodlands Nursing and Care Home, we're committed to delivering excellent, high-quality care. We believe that each person who receives care from us should feel comfortable, happy and well cared for. It’s very important to us that every resident receives individualised attention and that their specific dietary needs are met so they can take pleasure in the small joys of quality and tasty food. We’ll pass on your warm praise to them. They will be so pleased, thank you again!