Thank you J M so much for your kind words, I will share this with the team. I agree that my staff are amazing at caring for our residents and indeed always do have the bests interests of your loved ones at heart. I am immensely proud of them and the work we do here at Chantry to support residents like Dad who can get distressed at times. Dad remains part of our Chantry "family" and it is our pleasure to care for him.