Thank you for spending the time to write your review we appreciate receiving reviews at the home.
We at the home respect all residents' wishes and it's their choice if they would like to have their hair washed and offered daily showers and staff will always respect residents' wishes and choices. All residents have person-centred care and respecting residents' wishes is paramount. All residents have access to the drinks they like and Mum always has access to a jug of cranberry juice which she enjoys and all nutritional intake is recorded on the daily care notes. We have a wide range of drinks for our residents and staff ensure all residents have access to fluids of their choice. I am happy to read you are happy with the new management and I have an open door policy, please feel free to contact me if you have any further issues or concerns.