Thank you for your lovely review. We are glad to help you and your family through such a difficult time, especially with this being a new and upsetting experience for you to start with. It is always nice to hear from family members feeling like their loved one is cared for and looked after and hope that you feel like a part of our Crossley House Care Home family. Please let us know if there is anything we can do to make Dad's stay as comfortable as possible, as well as any reassurance you need with this new experience you are going through.